Review (April 2024)

59B

Estimated Revenue

42.85M

Website Visitors

1.5/5

Trustpilot Score

What do we know about Sam's Club?

Estimated Revenue (2020)

$59B

Total Employees

37000

Founded

1983

Industry

Retail

Location

Bentonville, United States

About

Sam's Club: FREE SHIPPING for Plus Members. Sam’s Club Helps You Save Time. Low Prices on Groceries, Mattresses, Tires, Pharmacy, Optical, Bakery, Floral, & More!

Social Links

Alexa Ranking: 1185

What is Sam's Club's Revenue?

Sam's Club's estimated revenue for 2023 is $59B.

What does Sam's Club do?

Sam's Club owns and operates a chain of membership-only retail warehouse clubs offering merchandise and services to members.

What are the monthly traffic metrics for Samsclub?

6/mo Traffic Growth

15.10%

All Time Traffic Growth

Create Free Account

Monthly Hits

43M

Time on Site

4.2Mins

Bounce Rate

43%

How fast is Samsclub growing?

Samsclub has grown by -4.0% in the last 6 months according to SimilarWeb.

How do people interact with Samsclub?

Last month, Samsclub received 43M visitors who spent an average of 4.2 minutes on the website and visited 5.0 different pages per session. Overall, 43% of people bounce on the first visit.

How do people find Samsclub?

22.9M people (53%) visit Samsclub directly. 16.8M (39%) people search for them in Google. Whereas, 276.8k (1%) discover Samsclub through Facebook, Reddit, and YouTube. 411.7k (1%) visitors come from Samsclub's email newsletters. Finally, 1.9M (4.4%) people come from affiliates and or paid referrals.

Who uses Samsclub?

Samsclub's top market is the United States and they receive 41.8M (97.6%) people.
Then the 2nd is Pakistan with 169k (0.4%).
The 3rd is is Viet Nam with 117k (0.3%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Samsclub's ads on Google?

Google Ads

samsclub.com - Sam's Club Tires & Auto - Discount Tires & Installation‎

https://www.samsclub.com/sams/sams/tire-search/1056.cp?

$80 off Set of 4 Pirelli and Goodyear Tires. Price Matching on Top Brand Tires. Free Battery Testing · Headlight Restoration Services: Road Hazard Protection, Rotation And Flat Repairs, Waste Tire Disposal 300 Park Pl, Secaucus, NJ‎ - ‎Regular hours · 9:0

Sam's Club® Official Site - Groceries, Appliances, Tech

https://www.samsclub.com/

Enjoy Low Prices On Groceries, New Appliances & Tech, Auto & Tire Parts & More. Shop Now! Sam's Club Members Save Big With Exclusive Prices On All Your Favorite Brands. Services: Tire center, Pharmacy, Business Services, Photo, Optical, Bakery, Floral.

SamsClub.com | Sam's Club | Wholesale Price on Top Brands‎

https://www.samsclub.com/sams/

Save Big with Amazing Deals on Top Brands when you Join Sam's Club® Today! Plus Member Free Shipping. Services: Tire & Battery, Pharmacy, Low-Price Gasoline, Photo, Optical, Bakery, Floral, Business Services. 300 Park Pl, Secaucus, NJ‎ - ‎Open today · 10:

Sam's Club | Wholesale Price on Top Brands‎

https://www.samsclub.com/sams/

Save Big with Amazing Deals on Top Brands when you Join Sam's Club® Today! Plus Member Free Shipping. Types: Appliances, Mattresses, HD TVs, Patio, Office, Home Furnishings, Grocery.

Sam's® Black Friday Sale | Exclusive Members Only Savings‎

https://www.samsclub.com/

Members Save Big! Join The Club Now & Enjoy Exclusive Savings On Our Black Friday Sale. Sam's Club Members Save Big With Exclusive Prices On All Your Favorite Brands. Types: Appliances, Mattresses, HD TVs, Patio, Office, Home Furnishings, Grocery, Baby Su

What do Samsclub's customers say about them?

Review Score

1.5/5

Total Reviews

512

Info

Sam's Club
5 Star
0.0%
4 Star
5.0%
3 Star
5.0%
2 Star
15.0%
1 Star
75.0%
Read reviews that mention
Edward Jinkens

This review is not about a product

Reviewed on 2021-04-05T17:11:45

This review is not about a product. I'm sure most people will agree with me on this,each time I walk in to a Sam's you are greeted shortly by a person that immediately says (what phone service do you have). I'm so tired of this I will not be renewing my membership. If you say I'm not interested they keep pressuring you.
read more
RICK KIDD

Agree with earlier comments

Reviewed on 2021-04-02T13:49:43

Agree with earlier comments; I would give a 0 if that option was available. Ordered 4 chairs a month ago,scheduled through Pilot services twice for delivery (through Sam’s club support), drove to that home an hour away and waited for the 4 hour window with no show!!! Called the delivery location they disconnected me. Called back and it was after 7pm (delivery window) so there was no answer and told go to website via voice message. Finally got ahold of someone at Pilot (no one at Sam’s could help) and they said we are transferring to another carrier and they will call to setup appt. I asked Anthony when he said maybe Monday they should call. I will NEVER buy anything from this crap store again. I’ll stick with Costco!!! What a joke.
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Kevin Brooks

They get 1 star because 0 is not an…

Reviewed on 2021-04-02T12:59:10

They get 1 star because 0 is not an option. Wanted to buy a patio set, clubs around me were sold out.Found 1 a couple hours away they only had one. Would not hold it. Could not buy on website because only on available. Said I didn't want to drive all that way and have it sold. The response, then don't come. This was the Fairlane Club in Ohio
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Irma Richards

Very unreliable curbside pick up service

Reviewed on 2021-03-31T01:29:56

I placed a curbside order with Sam’s for pick up at 5:00 pm. At 7:30 pm they still hadn’t confirmed the order.When I was finally able to talk to somebody, he said they were really busy and probably wouldn’t be able to fill the order because they closed at 8:00. After I told him that I had been waiting for 3 hours and needed the items, he finally got the order ready a few minutes before 8. Very unreliable curbside pick up service!!!
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Joel Smith

Customer service is terrible

Reviewed on 2021-03-31T00:16:14

Customer service is terrible. They tell you to try chat, then they can't help you, then they tell you to call.Try to navigate through the stupid menu and automated voice, then find out you have wait 22 minutes. BUT, the light at the end of the tunnel is that you can leave a number to call back. Sam's Club has great prices, but heaven help you if you have to call Customer Service. Get it together, Sam's Club!
read more
Don Gardner

11/11/16 I purchased a HP 17-X137CL Laptop

Reviewed on 2021-03-30T20:26:54

on 11/11/16 I purchased a HP 17-X137CL from the NLR AR club. I have been a member for over 20 years and this is the worst purchase I have ever made.I paid $949.00 for this laptop believing it was a good and fast system with the latest I-7 intel processor, 2 TB HD and 16MB ram. It was not fast and generally boot up took more than 3 minutes I deleted or shut off any start up menu items I could and it was better at 2 minutes. I have a old quad core Dell desktop that boots up in less than a minute running the same win 10, more programs and only 8MB memory. After calls to HP and Best buy, I was told this model could be upgraded. So after these tech support people advised of SSD devices I could use, I purchased them, a 2TB SSD HD replacement and a 256GB M2 device. When I opened the laptop up, there was no M2 slot and no way to replace the existing 2TB SATA HD with the 2TB SSD drive. I called HP support again and after 5 technicians, I was told HP made two different versions of the same model. A base version and a premium version. What Sam's gave me was the base version. What a shock as at a $949.00 price tag, I thought I would be receiving the premium version. And since it has been 4 years since the purchase, I have no recourse but to keep the boat anchor. If you ever have a reason your purchase is not performing as it should and it is an electronic, remember you only have 90 days to return it. I purchased the maximum extended warranty as well but that expired as well. So, do not believe Sam's is selling you what you believe you are getting. Verify it with the product manufacture ASAP. And I do not know why HP made two different versions unless it was at Sam's marketing office request to make them more profit knowing it would usually take more than 90 days for one to totally be sure they are getting what your paying for.
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J Griffin

Sam’s in Canton

Reviewed on 2021-03-30T00:03:44

Sam’s in Canton, Oh I was irritated the cashier asked for my ID to check it, to make sure my Sam’s club card was mine because I was using my cash rewards.IT HAS YOUR PICTURE ON IT. I paid with my card and she DID NOT CHECK MY ID. I am Brown and I should have know by her demeanor. When you are not greeted there is a problem. What happened to the nice people.
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Donna Harter

I was helped by person in a green vest…

Reviewed on 2021-03-29T18:40:10

I was helped by person in a green vest named melody and she was extremely pleasant and helpful on how I could utilize the Clubs pick up.She explained the process step by step.
read more

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