Scotrail Review (April 2026)
Plan and book your train journey across Scotland with ScotRail. Discover routes, timetables, ticket deals, and travel updates for your next
Plan and book your train journey across Scotland with ScotRail. Discover routes, timetables, ticket deals, and travel updates for your next
What is Scotrail's Revenue?
Scotrail's estimated revenue is $825M.
What does Scotrail do?
Plan and book your train journey across Scotland with ScotRail. Discover routes, timetables, ticket deals, and travel updates for your next
How fast is Scotrail growing?
Scotrail has grown by 0.1% in the last 3 months according to SimilarWeb.
How do people find Scotrail?
People visit Scotrail through various channels. 100% find them through search engines.
How do people interact with Scotrail?
Last month, Scotrail received 1.3M visitors who spent an average of 4:53 minutes on the website and visited 3.1 different pages per session. Overall, 48% of people bounce on the first visit.
Who uses Scotrail?
Scotrail's top market is United Kingdom and they receive 83% of visitors from there. The 2nd is United States with 5%. The 3rd is Ireland with 2%.
Traffic Growth (last 3 months)
Traffic Sources
Top Countries
Lovely member of staff
There was a really nice young man in Milngavie station today, very pleasant and helpful towards everybody.
Commending Scotrail Staff
Experience excellent. Escorted on wheelchair by assistance staff member Adam Wilson from train arriving at Waverley from Burton on Trent to train leaving at 1700 for Glasgow Queen Street, stopping at Bishopbriggs. He alerted staff at Bishopbriggs re my need of help on arrival. Luke, the ticket collector, helped me off the train with my case and Sandra , staff at Bishopbriggs Station, was waiting for me on the platform . My thanks to all these people.
They paid for the taxi 😃
I was trying to go to cambuslang but the weather was very bad so they made us get off at fauldhouse because the train terminated there and they paid for the Uber to cambuslang
On board service Edinburgh to inverness return
Just travelled from Edinburgh to inverness and back the following day, (5/12/25 and 6/12/25)Matthew was on board with the refreshment cart and he couldnt have been more pleasant. Even recognised us on our return journey and took time to find out the purpose of our trip. Thank you
Freezing, plus manky toilets
Hadn’t travelled on Scotrail before and had no preconceptions, but was disappointed. The train on the service from Dundee to Edinburgh at 18.47 on Saturday was freezing. It seemed to have aircon on in sub-zero temperatures outside. The service started in Dundee and was in the platform for some time, but the toilets were manky.
One week, two cancellations
One week, two service cancellations. No apparent contingency plans when rail service is cancelled suddenly. This evening, 3/12/2025, all trains out of Glasgow heading to Ayrshire cancelled (signal fault). No help from staff, you're left on your own to figure out what is going on and how you will get home. Very unreliable service and my dependable.
Canceling more trains than ones which run
Never seen so many trains consistently delayed, further delayed and then just out right cancelled almost daily!
ScotRail is consistently problematic
ScotRail is consistently problematic, particularly on Sundays, where train services frequently face delays or cancellations due to maintenance work or technical issues. This situation is quite unacceptable, as commuters are forced to rely on bus services to reach their workplaces, resulting in lateness for those patiently awaiting train service. Such shortcomings are not befitting of a company of this size. The level of service provided by ScotRail is unsatisfactory.
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