Review (April 2024)
Try shopify free and start a business or grow an existing one. get more than ecommerce software with tools to manage every part of your business.
1.18B
Estimated Revenue
55.08M
Website Visitors
1.4/5
Trustpilot Score
What do we know about Shopify?
What is Shopify's Revenue?
Shopify's estimated revenue for 2023 is $1.18B.
What does Shopify do?
Shopify is a leading global commerce company, providing trusted tools to start, grow, market, and manage a retail business of any size. Shopify makes commerce better for everyone with a platform and services that are engineered for reliability, while delivering a better shopping experience for consumers everywhere. Shopify powers over 1.7 million businesses in more than 175 countries and is trusted by brands such as Allbirds, Gymshark, PepsiCo, Staples, and many more. Find all our jobs here: www.shopify.com/careers
What are the monthly traffic metrics for Shopify?
6/mo Traffic Growth
2.90%
All Time Traffic Growth
Create Free Account
Monthly Hits
55M
Time on Site
3.2Mins
Pages per Visit
2.0
Bounce Rate
57%
How fast is Shopify growing?
Shopify has grown by 9.9% in the last 6 months according to SimilarWeb.
How do people interact with Shopify?
Last month, Shopify received 55M visitors who spent an average of 3.2 minutes on the website and visited 2.0 different pages per session. Overall, 57% of people bounce on the first visit.
How do people find Shopify?
22.5M people (41%) visit Shopify directly. 15.1M (27%) people search for them in Google. Whereas, 1.4M (3%) discover Shopify through Facebook, Reddit, and YouTube. 1.2M (2%) visitors come from Shopify's email newsletters. Finally, 470.2k (0.9%) people come from affiliates and or paid referrals.
Who uses Shopify?
Shopify's top market is the United States and they receive 20.2M (36.7%) people.Then the 2nd is United Kingdom with 2.8M (5.1%).The 3rd is is Canada with 2.5M (4.5%).
Traffic Growth (last 6 months)
What are Shopify's ads on Google?
Google Ads
Shopify® eCommerce Solutions - Fast, Responsive & Reliable
https://www.shopify.com/free-trial
Fully Hosted, Cloud-Based Solutions. Grow your Business with Shopify. Fraud Prevention · Unlimited 24/7 Support · Mobile Commerce Ready · Social Media Integration
Start Selling Now - shopify.com
https://www.shopify.com/free-trial/amazon-to-shopify
Get Started With Shopify®. One Platform For All Your Business Needs. Start a 14 Day Free
Start Selling Now | Start a 14 Day Free Trial Now | shopify.com
https://www.shopify.com/free-trial/amazon-to-shopify
More Sales Channels, Payment Providers & Shipping Features Than Other Ecommerce Platforms.
Start Selling Now - Start a 14 Day Free Trial Now - shopify.com
https://www.shopify.com/free-trial/amazon-to-shopify
More Sales Channels, Payment Providers & Shipping Features Than Other Ecommerce Platforms.
Sell on Facebook - Start a 14 Day Free Trial Now - shopify.com
https://www.shopify.com/facebook/short
Quick & Easy Setup - Start Selling Today on Facebook for only $9/month. 99.99% Uptime · Mobile Commerce Ready · Full Blogging Platform · Drop Shipping Integration
What do Shopify's customers say about them?
Review Score
1.4/5
Total Reviews
922
Info
Shopify5 Star
10.0%
4 Star
15.0%
3 Star
0.0%
2 Star
0.0%
1 Star
75.0%
Read reviews that mention
matz
This is the worse site
Reviewed on 2021-03-16T18:24:15
This is the worse site. Not only do they charge high fees but they tax your customers with every purchase.This really makes me so angry. Service seems to just get worse and worse day by day. Sort of reminds me of Blackberry we all know where that went.
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Joyce Baker
Wish I knew of this site earlier!
Reviewed on 2021-03-10T04:15:44
Wish I knew of this site earlier! Took THREE MONTHS to receive an order, tried contacting BOBBIROUND SEVERAL times via FB and email with no reply.Finally disputed the credit card charge. THEN I started receiving shipment notifications from DHL. Product arrived 3.5 months after ordering and it's total crap. I ordered size 2X and got small/med AT BEST. COMPLETELY USELESS AND VERY POOR QUALITY. Not even worth the trouble to send back to China, which is what they're counting on to make $$$.
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Jonathan Brady
Shopify is basically a scam IMO
Reviewed on 2021-03-06T02:34:25
Shopify is basically a scam in my opinion. They try and squeeze out as much money out of you as possible and,to be honest, don't provide enough for what they charge. They charge excessive monthly fees, including charging you to just build your store. Also, once you're 'locked' into their platform, you can't get out without financial losses, for example, if you buy a theme. It's impossible to go over to another platform easily without losing money and going through a lot of hassle. I think that using an independent hosting company, and then installing WooCommerce on Wordpress is better. The learning curve is a bit steeper, but it's worth it, as you won't get hit with all the excessive charges and sneaky cash grabs that Shopify impose and try and get away with.
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Peter W
Damaged in Transit & Won’t Refund or Resend
Reviewed on 2021-03-06T00:10:43
*** BEWARE OF ONLINE SHOP WASHINGOAL.COM / Shelby Brothers Inc / CEO Alex Shelby ***
Bought a product 3-4 months from these guys in good faith and it was damage in transit before it got to me.Was a metal wind spinner and was clearly bent in half in transit, so it’s useless and just trash.
Emailed their support and while they apologised saying they were ‘so sorry’ a few times they wouldn’t resend or refund. They asked for photos of package and product all bent, so I thought they were going to do the right thing. In my initial email I stated wasn’t marked ‘Do Not Bend’ and the ‘Fragile’ sticker was wrapped around the front and back with only the F on the front so not clearly marked in my opinion.
They apologised and said they will look into their shipping practices but still refused to refund or resend. Was happy for it to be resent to be honest as bought it and still wanted it.
First unbelievable insulting offer was to take 20% off my next order! Seriously why would I order again from them when first order wasn’t fulfilled. I don’t think they were that sorry!
It also tells me they are happy for a first time customer to their online shop to loose 100% of their purchase price, and think I’ll order again from them! WOW!
Second offer took another week to come after chasing them a few times as many emails back and forth was to only refund 20% of my order. So they are happy for me to loose 80% of my purchase price! Again WOW!
Now they ignore my emails requesting a 100% refund which just gives online / eCommerce stores a bad name. I buy a lot online and these guys are just unbelievable!!!
I’ve had damaged stock in the past the Seller quickly refunded or resent... so I have no idea why this has taken over a month of email back and forth over something so simple and probably costed them 20-30% of my purchase price to purchase
I’m sure they will delete this review when I post on their website, online shop, Facebook and Instagram accounts. But will share on many online review websites first! Just beware of online shops with nasty practices and clearly not about the customer! They obviously need the money more than the customer needs it!
Attached is their refund policy with their business name which is clearly misleading, untrustworthy, unreliable and just a lie!!!
SO BEWARE OF THIS ONLINE SHOP AS THEY CLEARLY HAVE NO IDEA OF BASIC CUSTOMER SERVICE.
LOOKS LIKE I’VE LOST MY MONEY ? THRU NO FAULT OF MY OWN AND THESE GUYS ARE HAPPY TO KEEP MY MONEY KNOWING I HAVE NO PRODUCT STILL
Everything stated above is in my emails threads and all 100% factual and correct and happy to share email thread with anyone! I’m not holding my breath on getting a refund as they have ignored my 3 emails since which were 5+ days ago... just very disappointing!
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P Patel
Wish I had read these reviews before purchasing
Reviewed on 2021-03-05T10:09:07
Wish I had read this before purchasing
In my opinion this company allows an online seller to commit fraud.Shopify provide NO SUPPORT or assistance to the consumer.
My advice is NEVER purchase from a company using Shopify.com.
If you are a genuine trading company don't use Shopify.com as you will be associated with a multitude of 'businesses' you may not want to be linked with.
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Pinky Almeroth
Shopify flagged my name and card so…
Reviewed on 2021-03-01T12:48:38
Shopify flagged my name and card so that most of the regular online shops I buy from refuse to supply me orders anymore.I kept getting refunds and shops contacting me saying shopify have said I'm fraudulent and high risk and not to supply to me. I spoke to my bank, Westpac and Mastercard and their fraud team who all investigated and said there is nothing wrong with my account or card, that shopify have flagged me for no reason whatsoever and that they are in no position to flag a person or account, that they don't see enough info like into a person's bank account to be able to deem someone fraudulent. Of course, there is no way to contact shopify at all, no phone numbers, only way was thru twitter and cause I don't have an account with them, they refused to investigate. So now I can't buy from all my favourite stores. To say I'm pissed off is an understatement. According to my bank, they make money off the processing fees so this is maybe a huge scam by them, obviously as shops try to process me again and when they refund me for being 'fraudulent,' there's another processing fee they collect. I don't have an account with them and my bank has investigated and my card and bank is fine, yet they can flag me and stop me shopping. I will do everything in my power to make sure people know how evil this company is.
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TEAM
Most of the sites are fake don't waste…
Reviewed on 2021-02-26T12:14:30
Most of the sites are fake don't waste your money after paying money no.one responded
Tom Larsen
I am setting up a website and so far it…
Reviewed on 2021-02-25T16:16:56
I am setting up a website and so far it works nicely and is easy to setup. I have had my first positive experience with the support.The only reason for not giving 5 stars so far, is that I had to buy an .se domain name elsewhere and point it to shopify, probably because I am not from sweden. However I am looking forward to give 5 stars as I move on with the website.
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