Review (March 2024)

Create photo books, wall art, photo cards, invitations, personalized gifts and photo prints at shutterfly.com. send life updates with wedding invitations, save the dates, graduation announcements and birth announcements. shop home decor and photo gifts to celebrate holidays, birthdays, weddings and more. create canvas prints, calendars, photo blankets, iphone cases and thank you cards with your favorite pictures.

1.96B

Estimated Revenue

27.99M

Website Visitors

3/5

Trustpilot Score

What do we know about Shutterfly, Inc.?

Estimated Revenue (2020)

$1.96B

Total Employees

7300

Founded

1999

Industry

Internet

Location

Redwood City, United States

About

Shutterfly, Inc.: Have access to all your photos in one place on your desktop or mobile phone with Shutterfly Photos. Sort, share and be able to turn your memories into photo books, gifts, prints and more.

Social Links

What is Shutterfly, Inc.'s Revenue?

Shutterfly, Inc.'s estimated revenue for 2023 is $1.96B.

What does Shutterfly, Inc. do?

Shutterfly, Inc. is the leading digital retailer and manufacturer of high-quality personalized products and services. Founded in 1999, Shutterfly brings your photos to life in photo books, gifts, and cards and stationery – through its flagship Shutterfly products, premium offerings in its Tiny Prints boutique, as well as wedding invitations and stationery for every step of the planning process; through BorrowLenses, the premier online marketplace for photographic and video equipment rentals; and GrooveBook, an iPhone and Android app and subscription service that prints up to 100 mobile phone photos in a GrooveBook and mails it to customers every month. Shutterfly, Inc. also operates Shutterfly Business Solutions, delivering high quality digital printing services to the enterprise market, and Lifetouch, the leader in school photography. For more information about Shutterfly, Inc. (SFLY), visit www.shutterflyinc.com. Learn more about Life@Shutterfly and our current career opportunities by visiting https://www.shutterflyinc.com/jobs.html.

What are the monthly traffic metrics for Shutterfly?

6/mo Traffic Growth

-10.70%

All Time Traffic Growth

Create Free Account

Monthly Hits

28M

Time on Site

5.5Mins

Bounce Rate

48%

How fast is Shutterfly growing?

Shutterfly has grown by 146.2% in the last 6 months according to SimilarWeb.

How do people interact with Shutterfly?

Last month, Shutterfly received 28M visitors who spent an average of 5.5 minutes on the website and visited 7.0 different pages per session. Overall, 48% of people bounce on the first visit.

How do people find Shutterfly?

12.7M people (45%) visit Shutterfly directly. 11.3M (40%) people search for them in Google. Whereas, 288.5k (1%) discover Shutterfly through Facebook, Reddit, and YouTube. 919.2k (3%) visitors come from Shutterfly's email newsletters. Finally, 401.6k (1.4%) people come from affiliates and or paid referrals.

Who uses Shutterfly?

Shutterfly's top market is the United States and they receive 25.5M (91.0%) people.
Then the 2nd is Canada with 503.4k (1.8%).
The 3rd is is India with 383k (1.4%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Shutterfly's ads on Google?

Google Ads

Shutterfly - Official Site

https://www.shutterfly.com/

Shutterfly: Make Custom Photo Books, Cards, Prints, Wall Art, Gifts, Wedding, Home Decor. Let the Good Fly at Shutterfly. We Help You Make & Share Your Story with Custom Products. New Designs and Styles. Fast and Secure Delivery. Excellent Quality. Easy to Make.

20% Off Custom Photo Prints | Premium & Affordable Prints‎

https://www.shutterfly.com/prints/prints

Matte, Glossy or Pearl Finish, Many Size Options & Free Shipping On Orders $49+! Excellent Quality.

Up to 50% Off Photo Prints - Shutterfly Photo Prints

https://www.shutterfly.com/prints

Get Matte, Glossy, Pearl or Signature Matte Photo Finishes. Free Shipping on Orders $39+! Fast & Secure Shipping or Get in as Little as 1 Hour with our Pick-up in Store Options.

Up to 50% Off Photo Prints - Shutterfly Photo Prints

https://www.shutterfly.com/prints/

Fast & Secure Shipping or Get in as Little as 1 Hour with our Pick-up in Store Options.

Up to 40% Off Photo Prints ・ Photo Storage & Printing

https://www.shutterfly.com/prints

Get Matte, Glossy, Pearl or Signature Matte Photo Finishes. Free Shipping on Orders $39+! Fast & Secure Shipping or Get in as Little as 1 Hour with our Pick-up in Store Options.

What do Shutterfly's customers say about them?

Review Score

3/5

Total Reviews

27392

Info

Shutterfly

[email protected]

888-225-7159

Tempe

5 Star
5.0%
4 Star
0.0%
3 Star
5.0%
2 Star
15.0%
1 Star
75.0%
Read reviews that mention
Mary Harrison

Every time i try to make an order or…

Reviewed on 2021-03-31T17:55:02

Every time i try to make an order or order the order there is an issue and it takes forever talking with shutterfly to fix problems on their end.Very frustrating and really not worth the time and effort. There products ive received i am aleays happy with but i cant handle the rest of their issues. Need a better website contractor. ?not a happy customer.
read more
Deb

Orders incorrect

Reviewed on 2021-03-31T17:26:26

We ordered wedding invites, etc... first order didn't send correct amount that we ordered,had to wait two weeks to get the missing invites. Placed a second order for more invites, etc...received them and once again we were shorted invites, etc. I will never use them again.
read more
Elena Dayutova

Doesn't save your changes

Reviewed on 2021-03-27T16:12:54

Yesterday I created a project on the mobile app, ordered it. Then I decided to make changes in my project on my laptop the same day,made some changes. Spent a lot of time, put a lot of captions, deleted some of my slides. Canceled my first order, today I wanted to review it again before ordering ... and I don't see my changes ???? I only see my first project. Talked to the support team, they couldn't help me, they didn't know what happened. I was very upset because I finally decided to do it and took the time to do it. I don't think I am going to use this program for my future and current projects. I can't just waste time! P.S. I kept clicking the save button all the time and the program itself kept saving my changes. So I thought I shouldn’t be worried. More then that, I didn’t log out of my account just in case. I left the window open till the next morning. And it still didn't help. Really, really upset!!! I literally so upset that I wanted to cry!!! Why did the program kept saying that it saved your changes, but it didn’t??? What a lie?!
read more
Conrad Collins

Photos take 3 weeks to mail

Reviewed on 2021-03-26T18:37:19

Photos take 3 weeks to mail. pshh I think not. Last time using this "service"
Gaurav Joshi

Worst service

Reviewed on 2021-03-23T00:43:15

Worst service, none of their package received and no one bothered to track it. All they said was wait for couple of more days and used to give me gift card balance.What would I do with that balance when you can't ship the items properly. I lost my memories for last 5 years which I had compiled. Never use Shutterfly.
read more
Joyce R

Decent quality, exorbitant shipping

Reviewed on 2021-03-22T22:06:03

The 200 prints I ordered looked fine. But the standard shipping cost was $23, more than the cost of prints.Never again.
read more
C C

Terrible customer service. Would not recommend.

Reviewed on 2021-03-22T20:10:47

I ordered 2 kids beans bags. One of which arrived with barely any beans in it. The other one was perfect.I contacted customer service about the matter and they were no help at all. They wanted me to pay for shipping to send it back and receive HALF of a refund. All I wanted was them to send more beans to fill the bean bag that I PAID FOR TO BE FULL. They told me they couldn't and my only option was to PAY for shipping to return it to them. I'm extremely disappointed in the item I received and even more disappointed with the so called customer service I received. I now know to not shop through Shutterfly anymore.
read more
Jennifer Knott

Ginger Beautiful photo puzzle.

Reviewed on 2021-03-22T01:11:08

I’m very pleased with my photo puzzle This is my 3rd order from Shutterfly I had only one problemwith the print I call customer service and she was very professional and took care of it and replace it with a new puzzle.
read more

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