Review (April 2024)

Synology uniquely enables you to manage, secure, and protect your data – at the scale needed to accommodate the exponential data growth of the digital world.

350M

Estimated Revenue

5.72M

Website Visitors

3.2/5

Trustpilot Score

What do we know about Synology?

Estimated Revenue (2020)

$350M

Total Employees

660

Founded

2000

Industry

Information Technology And Services

About

Synology: Centralize data storage and backup, streamline file collaboration, optimize video management, and secure network deployment to facilitate data management.

Social Links

Alexa Ranking: 4630

What is Synology's Revenue?

Synology's estimated revenue for 2023 is $350M.

What does Synology do?

Founded in 2000, Synology is dedicated to developing high-performance, reliable, versatile, and environmentally-friendly NAS servers, surveillance solutions and routers. Our goal is to deliver agile and cost-effective solutions and solid customer service.

What are the monthly traffic metrics for Synology?

6/mo Traffic Growth

-3.20%

All Time Traffic Growth

Create Free Account

Monthly Hits

6M

Time on Site

5.7Mins

Bounce Rate

44%

How fast is Synology growing?

Synology has grown by -14.5% in the last 6 months according to SimilarWeb.

How do people interact with Synology?

Last month, Synology received 6M visitors who spent an average of 5.7 minutes on the website and visited 4.0 different pages per session. Overall, 44% of people bounce on the first visit.

How do people find Synology?

2.5M people (43%) visit Synology directly. 2.8M (50%) people search for them in Google. Whereas, 68k (1%) discover Synology through Facebook, Reddit, and YouTube. 36.4k (1%) visitors come from Synology's email newsletters. Finally, 2.5k (0.0%) people come from affiliates and or paid referrals.

Who uses Synology?

Synology's top market is the United States and they receive 826.3k (14.5%) people.
Then the 2nd is Germany with 534k (9.3%).
The 3rd is is China with 430.8k (7.5%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Synology's ads on Google?

Google Ads

Best Personal Cloud Storage - Top Rated Personal Cloud 2021

https://www.synology.com/en-global/dsm/solution/replacement_for_external_storage

Store and backup data from PC and smartphone to your personal cloud within a few clicks.

Best Home Server 2021 - Server for home / small office

https://www.synology.com/en-us/products/DS420+

A comprehensive solution for data storage, media streaming, surveillance and more. Modern & powerful home server with 100+ free productivity software. Expandable Storage. 24/7 Support. Easy Setup. Anywhere Access.

Subscription Free PC backup | No Subscription Necessary

https://www.synology.com/en-us/dsm/feature/active_backup_business

Protect data on Windows PC & server, and support multiple restore methods, even entire PC. In the event of a disaster, protection is extended to all the endpoints in your network. Protect ALL Endpoints. License Free. Types: Network Attached Storage, R

Keyword: pc backup

User-friendly home server OS - Best home server hardware

https://www.synology.com/en-us/products/DS420+

Modern & powerful home network server with an award-winning user friendly, robust server OS. The "self-healing" Btrfs file system can automatically detect and recover data corruption.

Best NVR system for business - User-friendly NVR system

https://www.synology.com/en-us/surveillance

Stay abreast of the blind spots in your business with this on-prem business cctv system.

What do Synology's customers say about them?

Review Score

3.2/5

Total Reviews

115

Info

Synology
5 Star
50.0%
4 Star
10.0%
3 Star
0.0%
2 Star
15.0%
1 Star
25.0%
Read reviews that mention
Martin James

Synology Webinars

Reviewed on 2021-03-02T09:00:16

I have attended several Synology webinars and have found them helpful, informative and interesting.It is so good that a company look to helping the home user as well as the big corporate users. I have had a Synology NAS for 5 years and thanks to their latest series I have been able to prepare for my upgrade to a + series NAS.
read more
Håkan

Make the webinar a little bit slower so…

Reviewed on 2021-03-01T15:11:31

Make the webinar a little bit slower so we have a time to understand and reflect
Christian

Horrible Customer Support

Reviewed on 2021-02-27T06:52:00

I had a horrible experience with my DS2415+ server. It shows up there is a known clock issue with this model.If you did not visit their website or subscribed to their newsletter, you were not notified within the waranty. I contacted support and asked if they could replace the motherboard or give me a discount on buying a new server. Their answer was, as expected, sorry, your product is no longer under waranty. So a faulty chip in their product suddenly became my problem. I found out that a lot of other buyers ended up in the same situation and a fix has been posted. All it takes it to apply a transistor to the two pins. How lazy and careless can a company be? They know about the fix, but still recommend buying a new server. Have you guys noticed the changes in our enviroment lately? I have spend thousands of dollars on this company but will avoid them in the future. Their service and enviromental ignorance over greed is something I cannot support. Thank god for Karma.
read more
Fred

Return to sender

Reviewed on 2021-02-24T20:43:19

Just unboxed this thing. After 3 hrs of trying downloading all kinds of additional apps trying to get customer service I am fed up with this.Back in the box and return to sender. User friendly looks different in 2021 my friend.
read more
konrad Krupa

One of the worst supports I've ever worked with.

Reviewed on 2021-02-14T18:36:41

For simple problems their support is Ok. However; for more significant issues they are literarily theworst!!! It takes days is not weeks to solve problems with equipment used in PRODUCTION environment. I use their devices for backup storage and we run into many serious problems when we update the DSM and insert rotated disks. My backups are not functioning for days and they don't seem to care. There is no process of elevating the issue so that it is handled with higher priority. If you are planning on using their equipment in production environment, I would say re-think it. I'm planning on switching to a different brand that has better support.
read more
Black Country Lad

Great support once again from Synology

Reviewed on 2021-02-06T11:24:40

Great support once again from Synology. Very knowledgable speaker and concise webinar.
Orrie Holmen

I purchased a DS1815+

Reviewed on 2021-02-03T21:27:26

I purchased a DS1815+. It ran great for 3 years, but the power supply died. They told me they no longer keep spare parts for their units.Warranty is out by about 8 months. I now have a expensive storage unit that cost me $ 3000 that is now only a piece of trash. Don't trust your data on Synology. Don't buy from this unethical company.
read more
Yorkies Bits and Bobs

A great little storage device DiskStation DS920+

Reviewed on 2021-02-01T13:21:02

I have had my DiskStation DS920+ for about 2 years now and yes I am very impressed with it,it does everything I need it to do, I make and edit lot's of videos and they are all backed up on my DiskStation, all four bays are full with a total of 27.27TB and 58% full, I find it so easy to use with plenty of free software to download, I have set it up so that should 1 drive fail I will not lose any data. If there is one bad thing to say it would be when I first set it up I did not know what software to install for my needs, but that's a learning curve. When it's time for me to upgrade I will be looking at investing in another but larger DiskStation from Synology.
read more

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