Tawk Review (October 2021)

Tawk.to is 100% free live chat software to monitor and chat with visitors on your website or from a free customizable page.

How is Tawk getting 92M yearly visitors?

Keep reading our in-depth review of Tawk.

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What do we know about tawk.to?

Estimated Revenue (2020)

$9.2M

Total Funding

$2M

Total Employees

110

Founded

2012

Industry

Information Technology And Services

Last Funding Date

Seed Jan 2011

Location

Las Vegas, United States

About

tawk.to: tawk.to is free live chat software to monitor and chat with visitors on your website or from a free customizable page.

Social Links

Alexa Ranking: 5239

What is tawk.to's Revenue?

tawk.to's estimated revenue for 2020 is $9.2M.

What does tawk.to do?

We're changing the way businesses communicate with customers, making real time a real thing.

What are the monthly traffic metrics for Tawk?

Traffic Growth

-15.60%

Monthly Hits

8M

Time on Site

7.3Mins

Pages per Visit

4.0

Bounce Rate

47%

How fast is Tawk growing?

Tawk has grown by -4.2% in the last 6 months according to SimilarWeb.

How do people interact with Tawk?

Last month, Tawk received 8M visitors who spent an average of 7.3 minutes on the website and visited 4.0 different pages per session. Overall, 47% of people bounce on the first visit.

How do people find Tawk?

6.4M people (83%) visit Tawk directly. 267.6k (3%) people search for them in Google. Whereas, 61.7k (1%) discover Tawk through Facebook, Reddit, and YouTube. 73.4k (1%) visitors come from Tawk's email newsletters. Finally, 2.9k (0.0%) people come from affiliates and or paid referrals.

Who uses Tawk?

Tawk's top market is the United States and they receive 831.1k (10.8%) people.
Then the 2nd is India with 694.5k (9.1%).
The 3rd is is Brazil with 599.6k (7.8%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

What are the web statistics for tawk.to?

Alexa Rank

3,728 /10,000,000

Growth

-10.3%

Over the last 3 months

Time on Site

11:04Mins

Pages per Visit

5.27

Bounce Rate

29.8%

Backlinks

536

Who are the competitors of tawk.to?

livechat.com

mylivechat.com

purechat.com

whmcs.com

How do people find tawk.to?

google.com - 17.9%

facebook.com - 5.11%

youtube.com - 4.64%

whatsapp.com - 2.06%

instagram.com - 0.89%

What countries use tawk.to?

IN - 36.3

US - 6.6

TR - 6.6

Ranking Growth (last 3 months)

What are Tawk's monthly US traffic stats for Google paid and organic traffic?

Organic Clicks

112k

73.0%

Keywords Ranked

0

How much organic traffic does Tawk get from google search?

Tawk gets 112k in organic visits which has changed by 73.0% in the last year.

What keywords does Tawk rank for?

Tawk ranks organically for 0 keywords, including and more.

What technologies does Tawk use?

What technologies does Tawk use for its website?

Tawk uses CloudFlare, Elementor, Google Font API, Google Tag Manager, PHP, Tawk.to, WordPress, jQuery, jQuery Migrate, MySQL and more in their tech stack.

CloudFlare

Elementor

Google Font API

Google Tag Manager

PHP

Tawk.to

WordPress

jQuery

jQuery Migrate

MySQL

What do Tawk's customers say about them?

Review Score

2.5/5

Total Reviews

41

Info

tawk.to
5 Star
30.0%
4 Star
10.0%
3 Star
0.0%
2 Star
5.0%
1 Star
55.0%
Read reviews that mention
Scott Mistretta

They are in bed with criminals with…

Reviewed on 2021-05-18T23:24:11

They are in bed with criminals with fraudulent web sites. If you ever see a chat with the parrot logo and or tawk.to text in it, get off the site!

Contreras Avalos Natanael

READ THISSSSS!!!!!!

Reviewed on 2021-03-23T10:16:55

Please if u ever see this as their assistence on their website dont put your money on the website they are scammers i talk from personal experience. They make it seem so real but they are no. Please dont do it

IPTV EX

They are too so much sensetive Pussy (cat)

Reviewed on 2021-02-13T19:07:22

EDIT EDIT EDIT *** TRUSTPILOT: If you restrict freedom of opinion and speech, then we are no different from a monkey! But by removing our previous message, you made it quite clear that you are really serving the monkeys here! They was so uncomfortable that we had some relationship with his mother! https://ibb .co/MDDrWV7 Here a follower complained about us then went and complained to these tawk dummies. Although one of our employees tried to communicate, nobody helped. But they are back, showing us the TOR IPs we use and talking racist and abusive about the nation and nation that owns the IP. There is nothing that impresses us here, but taking language that is offensive to a human race or nation is not for a firm but professionally at all! First of all, we got angry with our staff for the swearing e-mail message written by our staff. They come today and threaten our staff and make us unfamiliar IP addresses as unprofessional, "We are glad we kicked you out of the system, now we will kick you out."! We never know the VPN programs that dummies come from and it's like we can't use better ones? Even if they deny it, nobody knows the matter but him and us. They have objected to this article 3 times now and we are writing the 4th without swearing content. Because their true faces are revealed! It may therefore be possible for them to hypothetically claim to be someone else and deny this action. The screenshot recording is linked above. This word alone is enough. We were angry at the insulting message from our staff, but now we're repeating You know how to make an old woman happy. We are ready to make your mothers happy!

astroverbot julia

9 out of ten

Reviewed on 2021-01-26T19:52:52

You got what is written on the box, complete the public relation experience that was lacking to my site. free with that, it allows me to stay close to the client. it looks like i have been paid to write this but it is not the case, i am simply ovewhelmed...thank you. N.B Amendment (I received a request to review my comment , I did not as it was mainly to congratulate tawk.to for their outstanding work)

John Leong

Lot's of haters or "competitor" bad review here

Reviewed on 2021-01-11T09:40:42

As a user for a little over 2 years, I would say that those bad comments most likely is from either haters or their competitor. Their free software covered almost every features you may need in live chat and I've never experience any "down time". C'mon mate, the world can be a better place and those who put hard work into their product should be appreciated. You should've spend more time in improving your product rather than slander others, Ciao!

Mike

Amazing service and company

Reviewed on 2021-01-02T22:45:50

Amazing service and company

Rudy Tjin

Unreliable

Reviewed on 2020-10-22T03:05:28

it is a good chat app, you can add unlimited agent. but the negative side is, the server often down, and often its hard to engage chat with customer. Unreliable if you have a lot of customer to chat with. Well, what can you expect from a free chat app.

Mrs Bull

Recipient could read what I was typing…

Reviewed on 2020-08-26T16:13:21

Recipient could read what I was typing before I sent it! I hadn't decided to give them my phone number yet but because I had typed it - they called me! I was not ready for that call

Who are Tawk's competitors?

Who are Tawk's competitors?

Tawk's competitors include purechat.com, mylivechat.com, smartsupp.com, jivochat.com, olark.com and more.

NameTrafficBudget
247,757
$0
96,527
$0
87,168
$2,959
40,676
$0
12,155
$0

What are Tawk's most popular pages?

TitleTrafficKeyword CountTop Keyword
tawk.to – "100% FREE live chat software for your website!"
https://www.tawk.to/
4,059
2444tawk
Sign In | tawk.to
https://dashboard.tawk.to/
1,055
196chat
JavaScript API – tawk.to Developer Portal
https://developer.tawk.to/jsapi/
130
66start of tawk
Install the Free tawk.to Windows App
https://www.tawk.to/tawk-to-for-windows/
77
46tawk.to app
Tawk to WGT Golf hack Coins and Credits no survey
https://tawk.to/58f483faeefde61c5223e9d14cba53dfb83fba72
51
35wgt golf credits generator no survey
44
3start of tawk