Review (March 2024)

Tenfold helps companies have better customer conversations. put customer information into action on the phone, every time, in real-time.

11M

Estimated Revenue

32.21k

Website Visitors

4.5/5

Trustpilot Score

What do we know about Tenfold?

Estimated Revenue (2020)

$11M

Total Funding

$34.62M

Total Employees

110

Founded

2015

Industry

Computer Software

Last Funding Date

Series C Oct 2019

Location

Austin, United States

About

Tenfold: Tenfold helps companies have better customer conversations. Put customer information into action on the phone, every time, in real-time.

Social Links

Alexa Ranking: 357752

What is Tenfold's Revenue?

Tenfold's estimated revenue for 2023 is $11M.

What does Tenfold do?

How many times have you called into a business and quickly become frustrated? Providing your account number over and over again. Long silences while the rep looks up basic information. It's an everyday stressor that's outdated and unnecessary. It's also why we started Tenfold. Our software enables businesses to have better customer conversations. When you talk to a company using Tenfold, the rep has all your relevant information right in front of them, in one place. The important details about you are no longer hidden from the person trying to serve you. Best of all, it works in real-time and behind the scenes. Our mission is to put bad customer service out of business, on the phone or wherever it may hide.

What are the monthly traffic metrics for Tenfold?

6/mo Traffic Growth

-51.90%

All Time Traffic Growth

Create Free Account

Monthly Hits

32k

Time on Site

3.9Mins

Bounce Rate

57%

How fast is Tenfold growing?

Tenfold has grown by 357.2% in the last 6 months according to SimilarWeb.

How do people interact with Tenfold?

Last month, Tenfold received 32k visitors who spent an average of 3.9 minutes on the website and visited 2.0 different pages per session. Overall, 57% of people bounce on the first visit.

How do people find Tenfold?

21.4k people (67%) visit Tenfold directly. 5.2k (16%) people search for them in Google. Whereas, 303 (1%) discover Tenfold through Facebook, Reddit, and YouTube. 813.5 (3%) visitors come from Tenfold's email newsletters. Finally, 0 (0.0%) people come from affiliates and or paid referrals.

Who uses Tenfold?

Tenfold's top market is the United States and they receive 25.7k (79.8%) people.
Then the 2nd is United Kingdom with 770.8 (2.4%).
The 3rd is is India with 634.2 (2.0%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Tenfold's ads on Google?

Google Ads

Tenfold: Next Generation CTI | Sync All Customer Interactions‎

https://www.tenfold.com/

Recognize and respond to your customers at the exact moment of interaction. Super Fast Setup. Click to Dial Ability. No More Data Entry. Deep Call Analytics. Better Call Follow-Ups. Boost Sales & Efficiency. Services: Automatic Data Entry, Deep Call Analy

Keyword: tenfolds

tenfold.com - Tenfold is the #1 CTI Software - Increase calls by 30%‎

https://www.tenfold.com/what-is-a-cti-system/

Let Tenfold eliminate your manual data entry with the #1 CTI software. No Contracts. · No More Data Entry · Boost Sales & Efficiency · Click to Dial Ability · No Usage Fees. Services: Automatic Data Entry, Deep Call Analytics, Call Logging

Microsoft Dynamics Integration | Connect Your Phone Systems‎

https://www.tenfold.com/integrations/dynamics

Capture every business call, email, text, and chat on your Microsoft Dynamics. Services: Automatic Data Entry, Deep Call Analytics, Call Logging

Keyword: spiral dynamics integral

Microsoft Dynamics Integration | Connect Phone Systems Easily‎

https://www.tenfold.com/integrations/dynamics

Capture every business call, email, text, and chat on your Microsoft Dynamics. Boost Sales & Efficiency · Better Call Follow-Ups · No More Data Entry · Super Fast Setup

Cisco PBX CRM Integration | Get Connected Today | tenfold.com‎

https://www.tenfold.com/integrations/ciscopbx

Display customer info instantly to your agents, leveraging Cisco PBX + your CRM. Click to Dial Ability.

Keyword: cisco integrated services router

What do Tenfold's customers say about them?

Review Score

4.5/5

Total Reviews

19

Info

Tenfold

[email protected]

(415) 599-1170

Austin

5 Star
78.9%
4 Star
21.1%
3 Star
0.0%
2 Star
0.0%
1 Star
0.0%
Read reviews that mention
David Jacobs

Very user-friendly

Reviewed on 2018-01-02T15:57:05

Tenfold makes managing my book of business so much easier. It allows me to note each call,and stay up to date on my customer interactions. I definitely recommend it. It interacts with several other software programs we use, simultaneously, and seamlessly.
read more
Tiffany Paiz

Fantastic Application!

Reviewed on 2017-12-22T16:16:25

Fantastic Application! This makes calling my customers and keeping track of phone calls much easier!This takes the weight off my shoulders where phone calls are concerned!
read more
Edward Wolfe

Tenfold is Top Notch

Reviewed on 2017-12-22T15:01:16

Tenfold has proven to be an excellent tool for our company Dealer Wizard to utilize with our phone system and Salesforce to analyze our phone call data and notes.The integration was seamless and their support in top notch.
read more
Tayler Teuscher

Tenfold is one of a kind!!!

Reviewed on 2017-09-05T21:06:34

Tenfold is one of a kind! I have never used a system that has kept things so organized and accurate.Easy to use and excellent data tracking. I highly recommend this system. I have been using Tenfold for over a year now and it continues to improve daily. They truly care about your experience and have excellent customer support.
read more
Sarah Cazeault

The Wonderful Tenfold!

Reviewed on 2017-09-01T12:49:46

Time is money in sales. Tenfold is an extremely reliable software that I rely on throughout my work day.It's shortcuts allows me to work through my day without any interruptions. I am able to take notes while on a call with my clients, linking them to project opportunities that I am currently working on. If I am on the phone for a majority of my day, I am able to backtrack throughout my call history to link the calls to my clients. It is an easy system that is crucial to our teams success.
read more
Rich Martinez

This company is a perfect fit to …

Reviewed on 2017-08-28T17:22:23

This company is a perfect fit to integrate your VOIP phone system to your Salesforce or most CRM systems.It saves time on documenting notes and I love how it hyperlinks the phone numbers so I can easily make calls just by clicking the phone number. You need to check this out!!
read more
Damian

I have zero complaints about tenfold

Reviewed on 2017-08-23T14:25:31

I have zero complaints about tenfold. It works pretty well. Keeps track of all my calls and then I can also delve into some deeper analytics as well.It never crashes and is rarely, if ever, has malfunctions or incorrect information. Id I reccomend. Simple interface and gives you most of what you need.
read more
Mark MacLean

A great software product to make and track calls!

Reviewed on 2017-08-23T13:52:51

Pros: The ability to integrate Tenfold's calling platform directly into our CRM (Salesforce)is extremely helpful. In addition, the ability to call most numbers from any browser window using the 'click-to-dial' feature ensures that calls can always be made quickly using the product, and this is a huge time saver (over manually dialing numbers). Also, Tenfold monitors all calls, so that call counts (inbound vs outbound), and call duration, can all be tracked and compared against co-workers, and this allows work to be far more quantifiable and useful for reviewing personal or team productivity. Lastly, the product is extremely versatile and feature rich, so that each person can use it how they see fit, and their support team is excellent. Cons: (It wouldn't be a complete review without the cons, but there are just a few). . . During a live call, Tenfold allows Notes, to be automatically entered into Saleforce's task data, however, if the comments are too long for the 'call notes' they roll over into the 'comments' section, with no indication that that is where there have gone, which means they can be missed, or just harder to locate later. In addition, 'click-to-dial' does not work on all numbers one may find while browsing, and occasionally the chrome extension must be reset to get things up and running again, but these are rare and minor inconveniences. Bottom Line: If you are looking for a powerful telephone solution which saves a lot of manual dial time integrates well with your CRM, (or at least Salesforce), definitely give Tenfold a try.
read more

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