Reviewed on 2021-05-16T18:07:30
My son's 1 year old £200 watch was losing time so we went online to exercise the 2 year warranty.Upon completing our contact information, within 48 hours Tissot sends a free pre-paid parcel so as to return the faulty watch. We have now sent 2 completed forms the last one being on 22nd March 2021 but still no pre-paid parcels. The latest email received was from Ms. Jenni Buswell (Customer Care Executive!) based in Southampton informing us that the package should arrive within 3-5 working days. There is nobody in the office to phone due to Covid. What else can we do but write a poor review on Trustpilotread more
Every time i visit the shops of Tissot…
Reviewed on 2021-01-08T13:35:43
Every time i visit the shops of Tissot i am having lovely, elegant store. My experience has always been professional and welcoming.I have always been served by a very knowledgeable and lovely lady. Merry Christmas and a Happy New Year to the team!! keep safe.read more
Reviewed on 2020-12-23T12:07:28
Beware - Tissot nor its shops will tell you but at least some of its battery models have to be returned to the manufacturer or an authorised repairer just to fit a new battery.Check before you buy!
I did complain to the UK center but just got a standard reply about where I can send the watch.read more
Reviewed on 2020-11-20T10:59:30
Amazing, sleek and minimalistic
Reviewed on 2020-06-03T21:54:20
Excellent dope piece. I love my Tissot timepieces!
Swiss Made. Tradition. Innovation.
Reviewed on 2020-06-02T08:53:22
I have a Tissot watch and I like its classic and elegant style. It is a reliable, stylish and precise timepiece.With regards to the company, I appreciate that they promote projects that share their values. They have several sport partnerships, including the Swiss Ice Hockey Federation, NBA, Tour de France and since 2011 they are the official timekeeper of MotoGP™.read more
Excellent Customer Service First Response.
Reviewed on 2020-05-23T09:57:53
Tried to change the battery myself on my Tissot Touch. Watched the usually YouTube’s on the matter and adhered to the instructions.Tried it and failed. Emailed Tissot UK. No quibble response. The emailed back saying that they would send a reply paid envelope and a special transportation box to return the watch to them. The package arrived promptly and the watch has been returned. It’s a work in process And I will update but so far EXCELLENT response.read more
