Review (March 2024)

Situs jual beli online terlengkap dengan berbagai pilihan toko online terpercaya. belanja online mudah dan menyenangkan di tokopedia. pengiriman cepat.

15M

Estimated Revenue

154.96M

Website Visitors

2.3/5

Trustpilot Score

What do we know about Tokopedia?

Estimated Revenue (2020)

$15M

Total Funding

$2.8B

Total Employees

5200

Founded

2009

Industry

Internet

Last Funding Date

Series H Nov 2020

About

Tokopedia: Belanja online aman dan nyaman di toko online Toko Buku Uranus, Gubeng, Kota Surabaya - GOOD SERVICE is GOOD BUSINESS

Social Links

Alexa Ranking: 181

What is Tokopedia's Revenue?

Tokopedia's estimated revenue for 2023 is $15M.

What does Tokopedia do?

Tokopedia's mission is to democratize commerce through technology. Since its founding in 2009, Tokopedia has been a force that pioneers digital transformation in Indonesia. Our vision is to build an ecosystem where anyone can start and discover anything. We empower millions of merchants and users across our marketplace, logistics, payments, and financial technology businesses. Headquartered in Jakarta, we are building a world-class technology company that creates opportunities, increase financial inclusion and help people achieve more. Join our movement.

What are the monthly traffic metrics for Tokopedia?

6/mo Traffic Growth

36.40%

All Time Traffic Growth

Create Free Account

Monthly Hits

155M

Time on Site

6.3Mins

Bounce Rate

41%

How fast is Tokopedia growing?

Tokopedia has grown by -22.3% in the last 6 months according to SimilarWeb.

How do people interact with Tokopedia?

Last month, Tokopedia received 155M visitors who spent an average of 6.3 minutes on the website and visited 6.0 different pages per session. Overall, 41% of people bounce on the first visit.

How do people find Tokopedia?

105.3M people (68%) visit Tokopedia directly. 39.7M (26%) people search for them in Google. Whereas, 6.2M (4%) discover Tokopedia through Facebook, Reddit, and YouTube. 396k (0%) visitors come from Tokopedia's email newsletters. Finally, 429.2k (0.3%) people come from affiliates and or paid referrals.

Who uses Tokopedia?

Tokopedia's top market is the Indonesia and they receive 150.9M (97.4%) people.
Then the 2nd is Singapore with 1.2M (0.7%).
The 3rd is is United States with 769.5k (0.5%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Tokopedia's ads on Google?

Google Ads

Rekomendasi sarang burung walet super terbaru & terlengkap

https://www.tokopedia.com/rekomendasi/367700891

Dari makanan & minuman yang hits sampai yang belum kamu coba, semua lengkap di Tokopedia! Beli Makanan & Minuman Lengkap, Banyak Promo & Cashback, Bebas Ongkir Ke Seluruh Indonesia. Banyak Metode Pembayaran. Bisa Bayar di Minimarket.

Termurah Bisa COD Batik Murah Pakaian Moderen Ori...

https://www.tokopedia.com/rekomendasi/860582632

Tampil keren dengan outfit maskulin bisa hemat maksimal! Beli Fashion Pria Lengkap, Banyak Promo & Cashback, Bebas Ongkir Ke Seluruh Indonesia. Berbagai Promo Menarik.

Keyword: batik pekalongan murah

Bacan Doko/Bacan Palamea/ Batu Bacan Palamea Kristal - Zhia Stone‎

https://www.tokopedia.com/chepyaskar/bacan-dokobacan-palamea-batu-bacan-palamea-kristal

Belanja Sesukanya hingga Buka Usaha, Bisa Dimulai dari Toko Bisa Bayar di Minimarket · Belanja Aman & Terpercaya · Cicilan 0% Semua Produk*

Keyword: batu bacan palamea

Bordir Handuk Nama Express - 11 - 15 Huruf terbaru & terlengkap

https://www.tokopedia.com/rekomendasi/1560317696

Beragam Keperluan Wajib Punya di Rumah Hanya di Tokopedia! Beli Perlengkapan Rumah Tangga Lengkap, Banyak Promo, Bebas Ongkir Ke Seluruh Indonesia. Beragam Metode Pembayaran · Belanja Aman & Terpercaya · Bisa Bayar di Minimarket.

Custom Topi Bordir Satuan terbaru & terlengkap | Tokopedia

https://www.tokopedia.com/rekomendasi/1369473754

Ragam Produk Fashion Wanita Pilihan Ngetren, Lengkap! Banyak Promo Gak Bikin Boros

What do Tokopedia's customers say about them?

Review Score

2.3/5

Total Reviews

33

Info

Tokopedia
5 Star
20.0%
4 Star
10.0%
3 Star
5.0%
2 Star
5.0%
1 Star
60.0%
Read reviews that mention
Jeremia Wijaya

The worst marketplace because of the…

Reviewed on 2021-03-08T17:26:19

The worst marketplace because of the customer service seems not educated and trained,They all just like monkeys sitting in front of the computer without even understand anything and just getting paid for it
read more
Maria Ketipung

All customer service here are just…

Reviewed on 2021-03-08T17:14:26

All customer service here are just idiot and stupid, and fvcking useless
Raka Suryaardi Widjaja

test review on tokopedia

Reviewed on 2021-01-20T14:40:18

test review on tokopedia
Gello

Software pirates safe-haven

Reviewed on 2021-01-15T12:47:58

Tokopedia is hosting a number of software pirates and benefits from copyright infringement on theindustrial scale. The legal contact is deliberately unhelpful and makes it deliberately difficult to take down the infringing listings even when the infringement is obvious. At the moment we are considering to sue the Tokopedia directors and administrators as this behaviour has all signs of crime and should be put to an end.
read more
Jeroen Nijsen

Terrible customer service

Reviewed on 2020-12-01T13:54:14

Terrible customer service. Account verification via sms did not work. No alternatives provided.Informed customer service, got a standard (useless) automated answer. Next day my case file got closed because ‘they hadn’t heard from me and assumed the problem was solved’. Just terrible customer service.
read more
laksmiayu

good marketplace

Reviewed on 2020-10-10T12:37:19

good marketplace
Yacub Khalid P

worst customer service in world

Reviewed on 2020-09-17T02:47:34

This is the worst customer service i ever seen. Nobody can call them, i got an account problem and cant even access customer support.Their numbers aint picked up. A total no go for anyone who expect some decent customer support
read more
Rio

Beware of this marketplace

Reviewed on 2020-09-14T13:57:13

A very dissapointing experience for electronic sellers. If the consumer were to damage the sold product and complain,you will be sent the broken item back and forced to refund. This applies even after the consumer sent bad and ambiguous 'evidence' for his claims. Its reconciliation system is very unprofessional and a joke. I definitely won't recommend this service ever.
read more

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