Review (April 2024)

10k

Estimated Revenue

10k

Website Visitors

4.4/5

Trustpilot Score

What do Topbloemen's customers say about them?

Review Score

4.4/5

Total Reviews

13834

Info

Topbloemen.nl

[email protected]

088-1108000

Nieuw-Vennep

5 Star
50.0%
4 Star
0.0%
3 Star
15.0%
2 Star
15.0%
1 Star
20.0%
Read reviews that mention
Lyd

Beautiful Bouquet

Reviewed on 2021-09-08T13:13:18

Florist kept me up to date when the flowers would be delivered. A very nice bouquet with a bottle of wine.It sure made the recipients birthday a nice one :)
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Yessabel

The worst experience of my life.

Reviewed on 2021-08-26T10:14:31

The worst experience of my life. I ordered a boeket that was delivered twice they said,but none of them went to the recipient… At any point they accepted their bad delivery, even said they delivered it at Friday the second time, then they mail me on Saturday to asked me the phone number of the recipient in question. Cause I ordered afterpay, they only care about just the payment…while they had delivered s… Very disappointed
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Henk van de Wouw

Perfect ???

Reviewed on 2021-08-18T18:11:22

Perfect ???
Maggie

I ordered a ? balloon ? but ....

Reviewed on 2021-08-18T13:25:03

I ordered a ? balloon ? but it was not delivered. I emailed and no one responded. Flowers were nice.Ordered from Australia
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Carolina Andrade

Same Day Delivery Ordered & Never Arrived

Reviewed on 2021-07-29T05:37:18

I ordered flowers to be delivered on the same day. This option is given by Topbloemen.nl and they charge more for it.The reason I selected this service paying more for it was the urgency to have the selected flowers delivered within that day. On their website, they argue that flowers will get delivered by 18:00. However, they also explain that when busy flowers might be delivered later, but that you will be contacted and informed about it. Well, I placed my order, my flowers never arrived, I was never contacted and in the end, I paid more for a service which was not delivered. I did contact them 4 times from 18.00 PM and despite the fact that their customer service was very polite, they were not helpful. They would just say they could not do anything and I had to wait. At 21:00 I contacted for the last time and they said I had to wait for the next day. Nobody said I'm sorry, or suggest a good outcome. They were just polite, cold and not helpful.
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Tanya J

Another great delivery

Reviewed on 2021-06-14T16:41:37

Another great delivery. Fresh roses ?, always deliver on a nominated date/day and I can't faultthem. Highly recommended!
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Hilde Goyens

Bad quality

Reviewed on 2021-05-22T10:33:19

Some flowers were already hanging when my mom received them. Their quality was really bad and the bouquet didn´t look nearly as nice as the picture.Don´t recommend this flower service.
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Tilly Ruitinga

This time a bad experience

Reviewed on 2021-05-08T11:25:19

As every Mother’s Day my son sends me flowers with top bloemen.nl. He ordered this time the XL flowers so he expected a very beautifully bouquet of flowers to be delivered.As he saw the picture a send him he couldn’t be leave the little bit I reserved. To of the flowers lost leaves the day they arrived. Please check the florist you work with! Often they are very good
read more

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