Review (March 2024)

More than just running, tough mudder is the world's best obstacle course and mud run. challenge yourself and your team. we also have a kids obstacle course.

3.59M

Estimated Revenue

239.41k

Website Visitors

1.8/5

Trustpilot Score

What do we know about Tough Mudder UK?

Estimated Revenue (2020)

$3.59M

Total Employees

66

Founded

2011

Location

Stratford-upon-Avon, United Kingdom

About

Tough Mudder UK: More than just running, Tough Mudder is the world's best obstacle course and mud run. Challenge yourself and your team. We also have a kids obstacle course.

Social Links

What is Tough Mudder UK's Revenue?

Tough Mudder UK's estimated revenue for 2023 is $3.59M.

What does Tough Mudder UK do?

Tough Mudder UK is an event management company that organizes race and team building programs for individuals.

What are the monthly traffic metrics for Toughmudder?

6/mo Traffic Growth

155.50%

All Time Traffic Growth

Create Free Account

Monthly Hits

239k

Time on Site

1.5Mins

Bounce Rate

70%

How fast is Toughmudder growing?

Toughmudder has grown by -66.8% in the last 6 months according to SimilarWeb.

How do people interact with Toughmudder?

Last month, Toughmudder received 239k visitors who spent an average of 1.5 minutes on the website and visited 1.0 different pages per session. Overall, 70% of people bounce on the first visit.

How do people find Toughmudder?

71.3k people (30%) visit Toughmudder directly. 133.2k (56%) people search for them in Google. Whereas, 9.6k (4%) discover Toughmudder through Facebook, Reddit, and YouTube. 7.5k (3%) visitors come from Toughmudder's email newsletters. Finally, 12.5k (5.2%) people come from affiliates and or paid referrals.

Who uses Toughmudder?

Toughmudder's top market is the United Kingdom and they receive 209.2k (87.4%) people.
Then the 2nd is United States with 9.1k (3.8%).
The 3rd is is Germany with 2.5k (1.0%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What do Toughmudder's customers say about them?

Review Score

1.8/5

Total Reviews

93

Info

Tough Mudder
5 Star
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4 Star
0.0%
3 Star
10.0%
2 Star
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1 Star
90.0%
Read reviews that mention
Paul Beswick

Disgusting

Reviewed on 2021-03-09T07:06:05

Disgusting. Cancelled, deferred all well and good - we stuck with them. Now deferred to a date none of us can make and they state 6 months refund.Clearly intended to support their cash flow until they can resell tickets and I get that but what about customers cash flow. Awful. Will never use again.
read more
Robert Metcalfe

6 months to process a refund?!

Reviewed on 2021-03-05T20:30:18

6 months to process a refund? Is this even legal? Im that appalled by the customer service experience that i have received,as much as I would of loved to of completed the challenge, I don't think im able to hand my money to a company who operates with such poor CS.
read more
Julie London

Has anyone actually managed to get a…

Reviewed on 2021-02-08T20:55:18

Has anyone actually managed to get a refund from this company and if so how? They’re saying it could take up to 6 months for a refund.Is this even legal.
read more
rrrrrr

I Filled out the billing information…

Reviewed on 2021-02-06T03:42:15

I Filled out the billing information multiple times but couldnt checkout!!! in the end I gave up an have to go to a different company!!!!
read more
Joseph

Booked for me and all my friends on my…

Reviewed on 2021-01-31T12:34:36

Booked for me and all my friends on my credit card, no notification other than cancelled.No offer of flex ticket, nothing just complete silence....
read more
Matt Bentley

Tough Mudder challenges

Reviewed on 2021-01-14T08:24:35

I joined Tough Mudder challenges in the hope of keeping fit. Unfortunately for TM they declined to let me know my challenge bundle was only valid in 2020.Then, due to illness I couldn’t undertake the activities, if I’d known it was only valid in 2020 I would’ve just signed up and took the goodies. Unfortunately TM have refused to transfer my package to 2021. In short they don’t care. They have my money and that’s all that matters to them. Appalling customer service.
read more
Tomski

Same as everyone else

Reviewed on 2021-01-12T17:20:55

Same as everyone else! Won’t ever go to a tough mudder event again, and nor will my 5 friends I normallygo with be either!
read more
Mollie

Dreadful customer service!

Reviewed on 2021-01-11T13:48:02

Exactly the same as what everyone else is saying. They sent me an email to say my event had beencancelled automatically and are now telling me I've signed up for a flex ticket for 2021 which is a complete lie and I have never received an email regarding this flex ticket. I have pointed out three different places in their t's&c's where they say I am eligible for a refund but they just tell me I'm not with half hearted responses. They are complete liars. It's a difficult time but this is not how a professional business should behave. Avoid out of principle.
read more

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