Review (April 2024)
Compare the best offers credit cards, personal loans, and student loan refinance. find the best option for you and apply online today to start saving!
0
Estimated Revenue
1.82M
Website Visitors
3.3/5
Trustpilot Score
What do we know about Tower Cafe?
Total Employees
1-10
Industry
Restaurants
About
Tower Cafe: Tower Records is Ireland
Social Links
Alexa Ranking: 324817
What is Tower Cafe's Revenue?
Tower Cafe's estimated revenue for 2023 is $0.
What does Tower Cafe do?
What are the monthly traffic metrics for Towerrecords?
6/mo Traffic Growth
130.10%
All Time Traffic Growth
Create Free Account
Monthly Hits
2M
Time on Site
0.2Mins
Pages per Visit
1.0
Bounce Rate
62%
How fast is Towerrecords growing?
Towerrecords has grown by 159.5% in the last 6 months according to SimilarWeb.
How do people interact with Towerrecords?
Last month, Towerrecords received 2M visitors who spent an average of 0.2 minutes on the website and visited 1.0 different pages per session. Overall, 62% of people bounce on the first visit.
How do people find Towerrecords?
100k people (5%) visit Towerrecords directly. 993.5k (55%) people search for them in Google. Whereas, 62.6k (3%) discover Towerrecords through Facebook, Reddit, and YouTube. 138k (8%) visitors come from Towerrecords's email newsletters. Finally, 379.8k (20.8%) people come from affiliates and or paid referrals.
Who uses Towerrecords?
Towerrecords's top market is the United States and they receive 1.8M (99.4%) people.Then the 2nd is Canada with 2.7k (0.1%).The 3rd is is Belize with 1.2k (0.1%).
Traffic Growth (last 6 months)
What do Towerrecords's customers say about them?
Review Score
3.3/5
Total Reviews
8
Info
Tower Records5 Star
37.5%
4 Star
25.0%
3 Star
0.0%
2 Star
0.0%
1 Star
37.5%
Read reviews that mention
Diamond
4.5 rating
Reviewed on 2021-03-19T16:45:50
i ordered a vinyl last week the shipping was fine the only problem i had was the vinyl on one of thesides the songs are dragging lagging and sound weird that wasn’t really a problem with tower records because i have a record from another store and it does the exact same thing so it’s not really a problem for me and my record player is bluetooth so the side that is dragging and lagging i can just play it on my phone no biggie.
read more
Charles R Brammer
No Problems
Reviewed on 2021-03-18T15:36:16
I had a question about two versions of the same album Tower Records responded the next day.I Ordered five CD's. I had no issues and they arrived in a reasonable amount of time. They meet my expectations. I will deal with them in the future.
read more
Kellie
Terrible experience
Reviewed on 2021-03-13T22:40:11
Terrible experience! Sent me the wrong album. They made me take a video showing them for proof.Once they did see I was telling the truth it took a month for me to get the replacement and guess what WRONG ALBUM AGAIN! I emailed them and was told to send other video to prove it. I just gave up since this was a birthday gift that was extremely late at this point. Poor service and I will never buy from them again.
read more
Ali
Process of returning a WARPED record…
Reviewed on 2021-03-10T19:59:56
Process of returning a WARPED record has been incredibly difficult. They make you prove the record is warped by taking a video and sending it,which is difficult in email because the video has to be a certain size. Why not just send back the record, see that it is warped or damaged, then send a new one or give a full refund? How did a warped record end up in the package to begin with? Careless and not a great customer service rep. They offer 0 options in the ways of help and returns.
read more
Mir F
Excellent Customer Service.
Reviewed on 2021-02-26T17:17:58
I ordered 2 LPs from Tower Records on a Thursday evening and one arrived on Saturday.I was delighted with the fast delivery service. I realised then that the second LP would not be available until May, I had not read the information properly on the website. I called them asking if I could change my order as I didn’t want to wait until May. Somebody sent me an email telling me they had done the exchange and refunded the price difference. I received the second album in 2 working days, there was no charge for the extra delivery and the refund is in my account. So thank you Tower records for excellent customer service.
read more
Harold Youra
The experience of order fulfillment was AWFUL…
Reviewed on 2021-02-04T17:21:23
The experience of order fulfillment from Tower Records is AWFUL!!!! In an age where a company is trying to gain customers and make the user experience good,Tower Records fails miserably.
On 11/29 I orders James Taylors greatest hits. On 12/2 I received a confirmation that the album shipped. I thought I would have it in time for Christmas. Not receiving any other updates, on afternoon of 12/23 I placed a second order since I thought the record was lost. On the 12/24, 7:30 am EST, I tried to cancelled the order (placed on the 23rd) as I learned my original order was on the way. I received the original order on 12/27. Over a month late and too late for the holiday.
I was told on 12/29 to ship the second order back when I receive it for a full refund. I was also told that it was too late to cancel the order and I would have to send it back for a full refund. On 2/3, I received the second record, only to learn that Tower Records would not take any responsibility for the very long shipping times and I would be responsible for shipping charges.
I dont understand Tower Records lack of concern with such poor customer service. Maybe they need to hire some people from Amazon who appreciate customer service.
read more
Paula Carroll
Great online service and selection
Reviewed on 2020-12-01T19:49:42
Great online service and selection. Received in good time and efficiently packed and cared for vinyls.A great Irish alternative to multinational sellers. Look forward to my next order and would recommend to anyone considering buying from Tower Records, Dublin.
read more
Ronan Hannan
Easons O’Connell Street branch is very good
Reviewed on 2020-09-01T20:06:55
Very good shop - big selection and well laid out. Never too busy so always pleasant to have a browse!Customer toilets could do with an upgrade but otherwise excellent!
read more
You May Also Find These Company Reviews Interesting