Review (March 2024)

We're all about consumer reviews. get the real inside story from shoppers like you. read, write and share reviews on trustpilot today.

114.55M

Estimated Revenue

47.53M

Website Visitors

4.2/5

Trustpilot Score

What do we know about Trustpilot?

Estimated Revenue (2020)

$114.55M

Total Employees

790

Founded

2007

Industry

Internet

Location

København, Denmark

About

Trustpilot: We're all about consumer reviews. Get the real inside story from shoppers like you. Read, write and share reviews on Trustpilot today.

Social Links

Alexa Ranking: 366

What is Trustpilot's Revenue?

Trustpilot's estimated revenue for 2023 is $114.55M.

What does Trustpilot do?

What are the monthly traffic metrics for Trustpilot?

6/mo Traffic Growth

10.00%

All Time Traffic Growth

Create Free Account

Monthly Hits

48M

Time on Site

1.9Mins

Bounce Rate

66%

How fast is Trustpilot growing?

Trustpilot has grown by -3.9% in the last 6 months according to SimilarWeb.

How do people interact with Trustpilot?

Last month, Trustpilot received 48M visitors who spent an average of 1.9 minutes on the website and visited 2.0 different pages per session. Overall, 66% of people bounce on the first visit.

How do people find Trustpilot?

21.8M people (46%) visit Trustpilot directly. 22.6M (48%) people search for them in Google. Whereas, 258.7k (1%) discover Trustpilot through Facebook, Reddit, and YouTube. 655.3k (1%) visitors come from Trustpilot's email newsletters. Finally, 61.1k (0.1%) people come from affiliates and or paid referrals.

Who uses Trustpilot?

Trustpilot's top market is the United Kingdom and they receive 11.1M (23.3%) people.
Then the 2nd is United States with 7.3M (15.4%).
The 3rd is is Germany with 3.7M (7.7%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Trustpilot's ads on Google?

Google Ads

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What do Trustpilot's customers say about them?

Review Score

4.2/5

Total Reviews

124405

Info

Trustpilot

[email protected]

+45 89 87 15 73

Copenhagen K

5 Star
70.0%
4 Star
10.0%
3 Star
0.0%
2 Star
10.0%
1 Star
10.0%
Read reviews that mention
Bern

Trustpilot is a Fantastic Measure for the Business World.

Reviewed on 2021-04-07T10:55:43

Trustpilot is an extremely reliable, professional, honest and crystal clear way of informing you of Businesses that really matter and excel by going the extra mile.From ensuring their Customers are jumping with joy and delight with their services. To those who are not worthy of the time taken to review them, as they would not respond to your emails, never refund you for bad services, lack basic Customer Services skills and quite frankly, are the guttertrash of the Business World. Yes, fortunately, unfortunately, I have experienced both kinds of Businesses.
read more
Håkan Lennerstad

Very difficult to get in contact with…

Reviewed on 2021-04-07T10:41:01

Very difficult to get in contact with anyone on Trustpilot. On telephone I had to wait and wait,and then the call was interrupted. Nothing. Tried this two days, same result. Got an answer on email, though!
read more
Rufus Bazley

A Complete Lack of Communication

Reviewed on 2021-04-07T10:29:33

We are having a lot of issues with the complete lack of communication they are providing when it’s needed. There does not seem to be a way to talk to anyone.I've tried a few contact forms and web chats but haven't had any responses from the right teams and the one person who did contact me was nice but a little confrontational. It felt like she had a script that wouldn’t be deviated from when I was trying to question them about the processes for handling reviews. In short, they seem very willing to take your money but then work against or ignore you. This is not what we thought we were signing up to and I am extremely disappointed with the lack of service we are receiving.
read more
Ms Jaya Wilder

I rely on Trustpilot.

Reviewed on 2021-04-07T10:24:23

In this dodgy world, I rely onTrustpilot. They have saved my hide many times. I won't buy from someonewho isn't reviewed there or who has an unfavourable review.
read more
Jamal Awartani

Good Job

Reviewed on 2021-04-07T10:07:48

Trust pilot has proved to be a trusted payment tool. Good job ! Thank you...
Rachel Loud

Reduce the power companies have over Trustpilot

Reviewed on 2021-04-07T09:39:38

I think the concept of Trustpilot is excellent, however their policies enable the companies who are being reviewed to flag all negative reviews.The flagging results in the customer reviewing to provide factual evidence within a short space of time and the negative review is no longer public. This becomes a problem when companies actively monitor their reviews and flag all negative reviews as this results in all negative reviews requiring evidence but all positive reviews not. Hence a skew towards positive... For example, my friend is having an awful experience with Barratt homes and has tried to share this with the public to help others fall into the same situation. Sadly, Barratt homes are flagging all negative reviews resulting in even more pain for those affected
read more
Jennifer Kelly

Most useful website

Reviewed on 2021-04-07T09:34:42

Absolutely love Trustpilot as it’s genuine people leaving genuine reviews. Have dogged a few bullets using this site as well as finding a few diamond companies.This is always my go to when I’m checking out a company. Well done Trustpilot!
read more
Cathy

Trust pilot is great

Reviewed on 2021-04-07T09:19:49

Very helpful use this service often

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