Review (April 2024)

Discover more than 120 countries with turkish airlines for a unique travel experience. buy a flight ticket, make hotel reservation and rent a car.

12.99B

Estimated Revenue

9.46M

Website Visitors

1.9/5

Trustpilot Score

What do we know about Turkish Airlines?

Estimated Revenue (2020)

$12.99B

Total Employees

19000

Founded

1933

Industry

Airlines Aviation

About

Turkish Airlines: Miles&Smiles | Fırsatlar&Ayrıcalıklar | Türk Hava Yolları

Social Links

Alexa Ranking: 4380

What is Turkish Airlines's Revenue?

Turkish Airlines's estimated revenue for 2023 is $12.99B.

What does Turkish Airlines do?

To become the preferred leading European air carrier with a global network of coverage thanks to its strict compliance with flight safety, reliability, product line, service quality and competitiveness, whilst maintaining its identity as the flag carrier of the Republic of Turkey in the civil air transportation industry.

What are the monthly traffic metrics for Turkishairlines?

6/mo Traffic Growth

-9.00%

All Time Traffic Growth

Create Free Account

Monthly Hits

9M

Time on Site

7.0Mins

Bounce Rate

34%

How fast is Turkishairlines growing?

Turkishairlines has grown by 25.2% in the last 6 months according to SimilarWeb.

How do people interact with Turkishairlines?

Last month, Turkishairlines received 9M visitors who spent an average of 7.0 minutes on the website and visited 5.0 different pages per session. Overall, 34% of people bounce on the first visit.

How do people find Turkishairlines?

3.6M people (38%) visit Turkishairlines directly. 5.1M (54%) people search for them in Google. Whereas, 66k (1%) discover Turkishairlines through Facebook, Reddit, and YouTube. 181.9k (2%) visitors come from Turkishairlines's email newsletters. Finally, 354.1k (3.7%) people come from affiliates and or paid referrals.

Who uses Turkishairlines?

Turkishairlines's top market is the Turkey and they receive 3.2M (33.3%) people.
Then the 2nd is United States with 1.5M (16.0%).
The 3rd is is Germany with 592.9k (6.3%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Turkishairlines's ads on Google?

Google Ads

turkishairlines.com - Turkish Airlines - THY - Official Web Site®‎

http://www.turkishairlines.com/en-us/?returnoldversion

Say Hello to Delightful Stories! Book on Turkish Airlines Website. No Charge for Credit Card · 333+ Aircraft · 300+ Destinations · Convenient Connections

turkishairlines.com - Turkish Airlines - THY - Official Web Site®‎

https://p.turkishairlines.com/

Say Hello to Delightful Stories! Book on Turkish Airlines Website. No Charge for Credit Card · Online Refund · Young Fleet · Convenient Connections · 300+ Destinations

TurkishAirlines.com - Türk Hava Yolları‎

https://m.turkishairlines.com/

Türk Hava Yolları ile 109+ Ülkeye Ayrıcalıklı Uçuş Deneyimini Keşfet No Charge for Credit Card · Daily Flights · Young Fleet · 333+ Aircraft · Convenient Connections

TurkishAirlines.com - Turkish Airlines Booking‎

https://m.turkishairlines.com/

Fly in Comfort via Turkish Airlines Wide Seats and More. Book Tickets. Online Refund · 333+ Aircraft · Convenient Connections · Young Fleet · Daily Flights Destinations: Turkey, Europe, America, Middle East, Asia, Africa, Australia

Turkish Airlines | Flying to the Most Countries

https://www.turkishairlines.com/en-int/index.html

Explore New Destinations with Special Offers. Book Now! Destinations: Turkey, Europe, America, Middle East, Asia, Africa, Australia.

What do Turkishairlines's customers say about them?

Review Score

1.9/5

Total Reviews

774

Info

Turkish Airlines
5 Star
15.0%
4 Star
0.0%
3 Star
0.0%
2 Star
5.0%
1 Star
80.0%
Read reviews that mention
Saadia Ashraf

VERY POOR SERVICE

Reviewed on 2021-04-07T17:30:58

Kept rescheduling our flights, the food was terrible, cold food, almost unfit for human consumption,tastes like bird food. Made us run between terminals as their flight was late. Rude staff who can't speak English. One of the worst airlines in history. Avoid
read more
Brett Botha

They made us miss our flight and stole our bags

Reviewed on 2021-04-07T14:18:00

The staff at the check in counter kept us for 1.5 hours as we waited ✋ for their confirmation,while we were talking to staff members they left us and walked away to the outside to smoke cigarettes, we were late to our flight because of this , the managers attitude was if you don't like it ,"sue us" they stole our luggage as well .we have not clothes .
read more
Boris Krastev

Unprofessional

Reviewed on 2021-04-04T11:00:46

Never, ever use Turkish airlines. I got scammed by a fake agent and she cancelled my tickets. Afterwards,Turkish airlines never show any support to resolve the case. Every time I call them they keep saying that we need to raise an objection and ask the back office to review it. Every time I call them I have to repeat the whole story again and again. The customer agents have bad English and it nothing but horrible experience. NEVER BOOK TICKETS with Turkish airlines.
read more
osama yahya

great customer/after sales service.

Reviewed on 2021-04-03T06:28:56

great customer/after sales service. the call center staff really helpfull, they managed to processed all my request.i'm glad dealing with them.
read more
Faize Eryaman

The worst flight company in history!!!

Reviewed on 2021-03-31T14:30:44

If I could give 0 I would. Worst company in history. Please try and avoid flying with them if you valueyour time and your money! They changed my flight 7 times and when I called them to cancel it and defer the flight day they said they can't cancel it from the call center and I need to go to their sale offices. First of all, I live in UK and how am I supposed to go to your sale office. And then, they said fill the feedback form and call us with the feedback reference no which I did and called them only to hear that they received my feedback!! This is a bloody joke!! I am gonna keep chasing up and bugging them till I get my money back! But please do yourself and never fly with them!!!
read more
Peter Standen

TK Extra Care

Reviewed on 2021-03-30T03:12:42

Turkish Airlines are currently advertising their “extra care” Programme. Please note this includes refusing Refunds,last minute cancellations, dishonesty and lies when attempting to resolve problems. The best of luck with that.
read more
Mehrzad Safa Pour

Since Corona pandemic they keeps…

Reviewed on 2021-03-28T16:47:02

Since Corona pandemic they keeps rescheduling your tickets but they "funny" side is that if you havea stop-change plane the new rescheduled tickets dont match you transfer flight but they don't care they change just one flight so it is you who have to cancel your transfer flight and buy a new ticket!! Horrible
read more
husnain tahir

Can’t change name on ticket

Reviewed on 2021-03-28T12:38:22

I tried to book a ticket and paid with my Mrs card. Their website automatically took that name and generated a ticket of that name.I wasn’t letting me change so I called customer service. They told me to write a feedback explaining the issue. 24h later i got an email saying it wasn’t possible to change the name. So i called customer service again and they’ve been very useless leaving me the only option to cancel the flight and only get a partial refund. Worst experience ever!! Never book with them
read more

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