Review (April 2024)

Welcome to usps.com. find information on our most convenient and affordable shipping and mailing services. use our quick tools to find locations, calculate prices, look up a zip code, and get track & confirm info.

71.15B

Estimated Revenue

239.98M

Website Visitors

1.1/5

Trustpilot Score

What do we know about United States Postal Service?

Estimated Revenue (2020)

$71.15B

Total Employees

151000

Founded

1775

Industry

Government Administration

Location

Washington, United States

About

United States Postal Service: Welcome to USPS.com. Find information on our most convenient and affordable shipping and mailing services. Use our quick tools to find locations, calculate prices, look up a ZIP Code, and get Track & Confirm info.

Social Links

Alexa Ranking: 176

What is United States Postal Service's Revenue?

United States Postal Service's estimated revenue for 2023 is $71.15B.

What does United States Postal Service do?

As the United States Postal Service continues its evolution as a forward-thinking, fast-acting company capable of providing quality products and services for its customers, it continues to remember and celebrate its roots as the first national network of communications that literally bound a nation together. Ours is a proud heritage built on a simple yet profound mission: Bind the nation together. Connect every American, every door, every business, everywhere through the simple act of delivering mail and packages. This idea of universal service is at the heart of the $1.4 trillion industry that employs more than 7.5 million people and drives commerce, plays an integral part in every American community and remains the greatest value of any post in the world. The Postal Service delivers more mail to more addresses in a larger geographical area than any other post in the world. The Postal Service delivers to more than 157 million addresses in every state, city and town in this country. Everyone living in the United States and its territories has access to postal products and services and pays the same postage regardless of their location. The Postal Service receives no tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations. Facebook: www.facebook.com/usps Twitter: www.twitter.com/usps Instagram: www.instagram.com/uspostalservice Pinterest: www.pinterest.com/uspsstamps YouTube: www.youtube.com/usps Corporate Blog: www.uspsblog.com This profile, while affiliated with the U.S. Postal Service®, is not an official customer service page. Please use one of the methods described below to receive assistance. Get help on twitter @USPSHelp or call 800-275-8777or go to go.usa.gov/help Thank you

What are the monthly traffic metrics for Usps?

6/mo Traffic Growth

3.70%

All Time Traffic Growth

Create Free Account

Monthly Hits

240M

Time on Site

2.6Mins

Bounce Rate

56%

How fast is Usps growing?

Usps has grown by -3.1% in the last 6 months according to SimilarWeb.

How do people interact with Usps?

Last month, Usps received 240M visitors who spent an average of 2.6 minutes on the website and visited 2.0 different pages per session. Overall, 56% of people bounce on the first visit.

How do people find Usps?

132.5M people (55%) visit Usps directly. 68.4M (29%) people search for them in Google. Whereas, 2.2M (1%) discover Usps through Facebook, Reddit, and YouTube. 7M (3%) visitors come from Usps's email newsletters. Finally, 99.7k (0.0%) people come from affiliates and or paid referrals.

Who uses Usps?

Usps's top market is the United States and they receive 225.6M (94.0%) people.
Then the 2nd is Canada with 2.7M (1.1%).
The 3rd is is India with 846.3k (0.4%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Usps's ads on Google?

Google Ads

USPS.com | USPS® Change of Address | Official Site‎

https://moversguide.usps.com/mgo/

Skip the Line. Update Your Address Online in Minutes with U.S. POSTAL™ for $1. Make Sure Your Mail Moves With You and Unlock Up to $750 in Savings from Top Brands. Track A Package. Schedule A Pickup. Types: USPS® Change of Address, Personal or Business Fo

USPS.com - Official Site - USPS® Change of Address

https://moversguide.usps.com/mgo/

Don't Overpay: Change Your Address for Just $1.05 at the Only Official Site of the USPS®. Your One Stop Change of Address Shop. Set Your Move Date and Change Your Address Easily. Exclusive savings. Free Coupons. $1.05 address change.

USPS® Change of Address | Official Site

https://moversguide.usps.com/

File Your Quick, Easy and Official Change of Address with U.S. POSTAL™. Types: USPS® Change of Address, Personal or Business Form, USPS™ Mail Forwarding.

USPS® Online Shipping | The Official Website of USPS®‎

https://www.usps.com/

Save Time by Accessing the Many Services of the United States Postal Service at USPS.com. Hassle-Free Online Shipping From USPS® Gets Your Mail Out Faster. Start Now. Schedule a Pickup. Print Shipping Labels. Find USPS® Locations. Prepare Your Packages. B

usps.com - USPS® Informed Delivery - Find Out How to Sign Up Here‎

https://informeddelivery.usps.com/box/pages/intro/start.action?iom=A974-73NR-USBB-PS-XXX-BI-XXX-AW-XX-X-INF&utm_source=google&utm_medium=search&utm_campaign=fy17-q2-usps-informed-delivery-nr

View Your Incoming Mail Anywhere Straight From Your Email with Informed Delivery Tips and Tools for Measuring Letters: Postal Explorer

What do Usps's customers say about them?

Review Score

1.1/5

Total Reviews

4126

Info

United States Postal Service
5 Star
0.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
100.0%
Read reviews that mention
Marc

Pathetic and completely obsolete company

Reviewed on 2021-04-07T10:17:43

Guess I am unfortunately experiencing the same as everybody else on this site. Trying to get aninternational shipment and my good appears as in transit since 3 weeks with no news since it apparently departed Chicago Int. distribution facility for it's final delivery. Guess they took a rowing boat to cross the Atlantic and make it to Europe!!! Trying to get any additional information on the possible whereabouts of the parcel is hopeless considering the pathetic customer service they provide. This company is just sad...
read more
Charesse Haynesworth

They lied and said that they couldn't…

Reviewed on 2021-04-07T08:12:27

They lied and said that they couldn't access my delivery address. I guess they don't know how to walk up 7 freaking stairs!!!I was told that they would try to deliver the next day and that was a lie too. It has now been 3 days and still no re-dilivery! I rate them a negative 0!
read more
Josh Swart

The reason why is because my CPU STILL…

Reviewed on 2021-04-07T07:08:00

The reason why is because my CPU STILL HAS NOT COME!! IVE WAITED FOR THREE MONTHS AND ITS STILL NOTHERE AND IM GETTING PISSED!!
read more
Lexx Me

I swear on everything I hate USPS

Reviewed on 2021-04-07T04:11:15

I swear on everything I hate USPS. I get important special packages from family who sends things to me and Usps always loses or delivers my package to another house.Makes no sense.
read more
James Chappell

I mail two boxes to my daughter on…

Reviewed on 2021-04-07T04:05:52

I mail two boxes to my daughter on February 27,2021. One box was medium and the other o was very large 22x18x18 and 43lb.The medium box arrived on March 3rd. The larger was last track in San Bernardino,California Distribution Center. How can you loose a box that size and tell me you don’t know where it is that is crazy. What is tracking for. I plan on going to the new media with this. I plan not to use the post office to mail any more boxes. I can say the Victorville post office did it job well. I don’t get the help I need.
read more
Huss A

I’ll give them negative a 100 stars…

Reviewed on 2021-04-07T02:15:48

I’ll give them negative a 100 stars they would have they lost my package it was dead mail and theynever replay and hours of phone with no Reimbursement where is service of any kind
read more
Leslie Brooks

Paid for priority mail to ensure my…

Reviewed on 2021-04-07T02:06:25

Paid for priority mail to ensure my package made it from NY to Maine within 3 days.It’s been over a week still not there. Tracking says it’s in Rochester NY. Ridiculous!
read more
Cathy

Absolutely ridiculous

Reviewed on 2021-04-07T01:32:41

Absolutely ridiculous. I have been waiting to speak to a representative for almost 2 hours and I'm growing very frustrated.I'm usually very understanding when it comes to customer service etc, but this is just insane. Not only did it take almost 30 minutes of research to find out how I could even SPEAK to a real person, I've been waiting for so long for an issue that could be solved in a matter of minutes. I'm absolutely done with this company.
read more

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