Review (April 2024)
Enter the maison valentino official online site and shop the latest items by legendary italian fashion designer valentino garavani.
1.37B
Estimated Revenue
1.29M
Website Visitors
1.7/5
Trustpilot Score
What do we know about Valentino?
Estimated Revenue (2020)
$1.37B
Total Funding
$1.06B
Total Employees
2600
Founded
1960
Industry
Luxury Goods Jewelry
Last Funding Date
Private Equity May 2007
Location
Milano, Italy
About
Valentino: Enter the Maison Valentino official online site and shop the latest items by legendary Italian fashion designer Valentino Garavani.
What is Valentino's Revenue?
Valentino's estimated revenue for 2023 is $1.37B.
What does Valentino do?
The Maison Valentino was founded in 1960 by Valentino Garavani and Giancarlo Giammetti. Valentino is a protagonist of international fashion, and from 2008 until 2016, has gone through an impactful creative evolution. The Maison Valentino plays a major role in the luxury division through tradition and innovation, a necessary combination for a creative industry that generates the sense of beauty. Valentino's fashion is displayed through the Haute Couture and Prêt-à-Porter lines for women and for men and through the Valentino Garavani accessories lines that include shoes, bags, small leather goods, eyewear, scarves, ties and fragrances. An aesthetic universe, present in over 100 countries through 175 Valentino directly-operated boutiques and over 1500 points of sale. 7th July 2016: Valentino nominates Pierpaolo Piccioli sole Creative Director of the Maison. An aesthetic, contemporary vision and the excellence in the execution, are the guidelines of the industrial process and of the artisanal and handmade workmanship that are entirely produced in the historic Atelier of Piazza Mignanelli in Rome, where the specialized ‘Bottega Couture' couture school, has recently opened.
What are the monthly traffic metrics for Valentino?
6/mo Traffic Growth
23.20%
All Time Traffic Growth
Create Free Account
Monthly Hits
1M
Time on Site
1.6Mins
Pages per Visit
2.0
Bounce Rate
53%
How fast is Valentino growing?
Valentino has grown by -22.2% in the last 6 months according to SimilarWeb.
How do people interact with Valentino?
Last month, Valentino received 1M visitors who spent an average of 1.6 minutes on the website and visited 2.0 different pages per session. Overall, 53% of people bounce on the first visit.
How do people find Valentino?
324.1k people (25%) visit Valentino directly. 863.3k (67%) people search for them in Google. Whereas, 26.4k (2%) discover Valentino through Facebook, Reddit, and YouTube. 3.9k (0%) visitors come from Valentino's email newsletters. Finally, 49.8k (3.8%) people come from affiliates and or paid referrals.
Who uses Valentino?
Valentino's top market is the United States and they receive 432.3k (33.4%) people.Then the 2nd is Italy with 123.2k (9.5%).The 3rd is is United Kingdom with 120k (9.3%).
Traffic Growth (last 6 months)
What are Valentino's ads on Google?
Google Ads
Valentino Online Boutique | Enter the World of Valentino
https://www.valentino.com/
Exclusive Style and Must Haves. Discover the collection for Woman and Man. Product Exchange · Pick Up in Boutique · Official Website Highlights: Free Shipping Available, Customer Care Available, Multiple Payment Options Available 121 Spring St, New York,
Valentino Garavani Shoes - Explore the Official Boutique - valentino.com
http://www.valentino.com/us/shop/women/shoes
Discover the apparel and accessories collection for Fall/Winter 2016-17. Product Exchange · Official Website · Pick Up in Boutique Shoes: Boots, Flip Flops, Lace Ups, Loafers, Sandals…
Valentino New Collection | Spring / Summer 2019 | valentino.com
https://www.valentino.com/
Buy the new arrivals online on Valentino's Official Boutique. Pick Up in Boutique. Free Returns. New Arrivals. Free Shipping and Returns. Types: Apparel, Bags, Shoes, Accessories, Fragrances.
Valentino Shoes Men | Explore the Shoes Collection | valentino.com
https://www.valentino.com/us/shop/men/shoes
Exclusive Style and Must Haves. Discover the collection for Woman and Man. Pick Up in Boutique. Official Website. Product Exchange. Types: Apparel, Bags, Shoes, Accessories. 121 Spring St, New York, NY - (212) 997-8099
Valentino Garavani Men Shoes - Explore the Official Boutique
https://www.valentino.com/us/shop/men/shoes
Discover the apparel and accessories collection for Fall/Winter 2016-17.
What do Valentino's customers say about them?
Review Score
1.7/5
Total Reviews
71
Info
Valentino5 Star
15.0%
4 Star
5.0%
3 Star
0.0%
2 Star
5.0%
1 Star
75.0%
Read reviews that mention
Lora Dorane
The new huge logo thing is just too…
Reviewed on 2021-04-07T14:32:02
The new huge logo thing is just too much for me. The other brands make their logo size smaller but Valentino seems to be just a huge logo in a couple of years.Level up!
read more
André Sebastian Callejas Wahlsten
Well something was strange i didnt get…
Reviewed on 2021-02-26T02:18:04
Well something was strange i didnt get order number, but i sure as hell did get my package and everything was perfect that i order.Thats really strange to see all these negative reviews. Keep in mind that covid is affecting these shippments alot. And usally it's not their fault i'ts often the carrier that cant deliver due to corona, so everything takes very long. Really think this is strange
read more
Ednan Malik
ALL CUSTOMERS STAY AWAY FROM THIS…
Reviewed on 2021-02-24T13:49:18
ALL CUSTOMERS STAY AWAY FROM THIS BRAND....
They are using COVID as an excuse to take your money!!(SAD SAD).Ridiculous. Package has been returned to Valentino in December and has now been returned back to me.
The customer services team are useless, I have spoken to various assistants and no one is taking this seriously.
I have spoken to the team in Italy who refuse to listen to me and always speak over me and just repeat a set sentence(like robots).
STAY AWAY!!!!
read more
Swasti.G
Scammers...be aware!
Reviewed on 2021-02-15T06:00:58
Scammers...be aware!! Never ever thought my favourite company can cheat like this. Have lost the count of calls(literally called up every week), emails written. I purchased a handbag in the month of July 2020. July 8th 2020, to be precise. When handbag arrived, my heart broke seeing dirty, old, broken box, worse was yet to come..when opened the box, the bag too was in horrible condition with scratches and bend on the corners. I immediately called up customer care, mentioned the issue and send the pictures( to be on the safer side). The lady ( customer care) was super sweet and told me that this is very surprising, they apologise and I can return the bag with the same box but due to covid, I will be receiving my refund in next 14 days..since than, every time I called up, either I was told, inspection is on or it’s UPS fault, they are talking to UPS, or they have “not” received the bag or staff is off( oh here’s another thing, so every time at customer care, there will be a different/new person and they don’t know what the previous person told you). So once while talking to a guy at customer care, I said can you please check the picture, I have given the proof of sending the bag back, also have UPS return slip and on that, he said yes, he can see all and also that why I have not issued the returned till now but within 10 mins of difference, while talking to manager, he said, he can’t see any mail with pictures( woww...what a fraud, I was so in shock and speechless) so I told him, to be on the hold and that I am sending him all the pictures again, he saw the pictures and repeated the same old story about apologising and that within 14 days, I will get my refund but I am still waiting. Bloody scammers, no matter whatever proof you give, they come up with new lame excuse?
read more
natalie dobson
Awful customer service
Reviewed on 2021-01-30T11:13:38
Awful customer service! Sent shoes back over 3 weeks ago for a refund am still waiting.Customer service not responding to my emails and telephone number not working. I will never buy from them again and I’d recommend everyone to avoid!
read more
Murinzi B.
I’m still awaiting my refund even…
Reviewed on 2021-01-25T20:18:21
I’m still awaiting my refund even thought I returned a packaged 1 month ago in compliance to the refund policy.
Valentino failed to contact me at all and only when I called,they said it’s been refused by warehouse but they don’t know why.
I’ve called them 5 times over the past week and the customer service team have only said that they are still investigating with the warehouse, however they have failed to confirm in an email.
I’ve notified my friends, family and work colleagues make them aware of my situation and they have informed their acquaintances to not deal with Valentino following my experience.
I will continue to promote this message via my social media platform to ensure that no other person experiences what I’ve gone through as I’m yet to receive my money back.
read more
Gabriella Killeen
I ordered trainers of the Valentino…
Reviewed on 2020-12-29T00:57:24
I ordered trainers of the Valentino website , they’re beautiful the box was gorgeous and came the day before Xmas .Only down side though is that I had little communication and they took 14 days to come instead of the 4-6 or something like it states , so was worried I had been scammed and they wasn’t going to come . But other than that I love them and the packaging was gorgeous.
read more
Mia Martiel Vargas
I have purchased an item from them and…
Reviewed on 2020-12-20T10:30:07
I have purchased an item from them and this is one of the emails of what they have informed me:
Hi Mia,
Thank you for reaching to us.
Based on our records,your order has been shipped on November 14, and you should have received your order by now.
Please accept our sincere apologies for any inconvenience this may have caused you, however, as much as I want to help, please be advised that we are unable to issue a refund for items under our free promotion.
For the inconvenience, we can send a replacement for the item you have ordered, free of charge.
I hope this helps, please let us know if you require anything else.
---
Kind regards,
Mia Cantrell
Customer Service Agent
This was way back last year and until now I have not received it. They claimed it was because of covid and sent a new one, but even that did not come.
read more
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