Review (March 2024)

Fuse the voice of your customers and employees with alida txm so you can deliver extraordinary customer, employee, product, and brand experiences.

80M

Estimated Revenue

79.74k

Website Visitors

3.2/5

Trustpilot Score

What do we know about Alida?

Estimated Revenue (2020)

$80M

Total Employees

330

Founded

2000

Industry

Computer Software

Location

Toronto, Canada

About

Alida: Alida created the world's first Customer Experience Management (CXM) and insights platform for the world’s best brands, to turn customer truth into action.

Social Links

What is Alida's Revenue?

Alida's estimated revenue for 2023 is $80M.

What does Alida do?

Alida believes in a world where customers are the ultimate source of truth. A world where the best business decisions are those made with customers, not for them.

What are the monthly traffic metrics for Visioncritical?

6/mo Traffic Growth

-27.30%

All Time Traffic Growth

Create Free Account

Monthly Hits

80k

Time on Site

5.1Mins

Bounce Rate

59%

How fast is Visioncritical growing?

Visioncritical has grown by -34.9% in the last 6 months according to SimilarWeb.

How do people interact with Visioncritical?

Last month, Visioncritical received 80k visitors who spent an average of 5.1 minutes on the website and visited 5.0 different pages per session. Overall, 59% of people bounce on the first visit.

How do people find Visioncritical?

42.2k people (53%) visit Visioncritical directly. 8.4k (11%) people search for them in Google. Whereas, 4k (5%) discover Visioncritical through Facebook, Reddit, and YouTube. 20.7k (26%) visitors come from Visioncritical's email newsletters. Finally, 0 (0.0%) people come from affiliates and or paid referrals.

Who uses Visioncritical?

Visioncritical's top market is the Netherlands and they receive 46k (57.6%) people.
Then the 2nd is United States with 18.9k (23.7%).
The 3rd is is United Kingdom with 3k (3.8%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Visioncritical's ads on Google?

Google Ads

Visioncritical.com - Official Site‎

https://www.visioncritical.com/

Uncover timely and reliable customer intelligence with Vision Critical software. Gather Insight & Intel · Secure & Trusted · Survey Templates · Visual Reporting

Insight Community Software - Real People & Reliable Insight‎

https://www.visioncritical.com/insight-community/?utm_campaign=Community&utm_medium=CPC&utm_source=Google&utm_content=insight community&utm_term=cmnty

One-third of Fortune 500 companies trust Vision Critical with their communities. Capture Customer Profiles · Gather Insight & Intel · Private Branded Community · Unlimited Members

Customer Intelligence Guide | Vision Critical® | VisionCritical.com‎

https://www.visioncritical.com/resources/guide-to-customer-intelligence/

Learn About Tools & Tactics To Win In Business Today. Download Your eBook Now. Trusted By Top Brands. Enterprise-grade Security. Multilingual Support. Ongoing Customer Feedback.

Top 10 Trends | Voice of the Customer Programs

https://www.visioncritical.com/resources/top-10-trends-among-voc-leaders-ppc

Need to readjust your VoC program? Get the latest actionable tips and frameworks here.

Top 10 Trends | Voice of the Customer Programs

https://www.visioncritical.com/resources/top-10-trends-among-voc-leaders-ppc

Need to readjust your VoC program? Get the latest actionable tips and frameworks here. Bonus: find out the maturity level of your VoC program and how to improve.

Keyword: voice of the customer

What do Visioncritical's customers say about them?

Review Score

3.2/5

Total Reviews

1

Info

Vision Critical
5 Star
0.0%
4 Star
0.0%
3 Star
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2 Star
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1 Star
100.0%
Read reviews that mention
Leny

Untrustworthy, Deceitful and an Insincere company

Reviewed on 2015-04-06T02:06:24

Vision Critical, a Canadian company, was the owner of a survey panel in the UK, Springboard UK (still operating Springboard US and other panels in the UK as well). Recently,it decided to sell Springboard UK without any consideration to inform their members, but more importantly without settling members accounts!! In other words, they let members filling surveys up to the last minute promising money rewards but knowing they would have never paid for these surveys. Honest, no?? On their Facebook & Twitter pages they really talk nicely in topics like: "strengthening customer loyalty; many ways of showing ‪customer love...‬". Instead, they have shown to be a very untrustworthy, deceitful and an insincere company, unwilling to re-evaluate the situation despite the several complaints received. Members have completed surveys for many months, which by the way were also poorly rewarded, but they kept going on building for the cash cheque they thought they would have received... instead they have been cheated of their money. It took me over 1 year to reach payout. Some form of points somewhere else was offered but many members felt it was a bad and unwanted deal. All far from honest! Any company dealing with them should be warned, they may be in for a surprise.
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