V-tiger is a very extensive CRM tool
Reviewed on 2021-02-25T13:17:17
V-tiger is a very extensive CRM tool. Which helps us to provide our costumers the best support.We choose V-tiger because of the helpfull community and support desk.read more
Reviewed on 2020-03-20T08:55:49
Vtiger CRM is a good CRM, overall it is easy to use.
but the UI\UX could be better
good alternative for Salesforce
Reviewed on 2020-03-15T04:44:21
good alternative for Salesforce, needs a bit of UI polishing. But overall I like this tool
Reviewed on 2020-03-12T17:19:07
In my honest opinion, I haven't had any other CRM give this much for the price. From the sales to marketing to support,this is an all-inclusive CRM. At least for us, it is.
Sales - This has given us the ability to track our opportunity very easily while keeping all the necessary contact information, notes, pictures together. If another sales rep takes over an opportunity, it's easy for them to review everything in one place and see what comes next.
Marketing - Tracking what our clients read and click on has given us insight into what they are interested in and what type of marketing material we should provide. Overall leading to increased lead generation.
Support - As an IT company, we must have a support system and having it combined with our other departments has made it so much easier to handle. When using a different system to support, it always became a hassle going back and forth and missing improtant information. All working together is much better.
I've used other CRM's and not to say some aren't great but Vtiger has proven to be a one stop shop for us.read more
All our information is connected
Reviewed on 2020-03-10T22:38:57
What we love is that we have all the information from all the areas of our company connected thanks to this user friendly software.From the first call to a prospect to the mailing of invoices we can register all the steps of the sales process and every member of each department can have access to that info.
Vtiger is very useful for our daily needs and it also makes it easier for our auditors when they have to collect specific data from our administration and sales processes. It is very visual and they can see account names, dates, quotes, files... at a glance. Another area that is key for us is the one we use for our Technical Department. We are a Support Center and the employees in this department create service contracts with our customers, and open tickets in order to solve every request we receive. Reports and reminders are also fantastic tools both for the sales department and the support department. We use the Marketing features more and more in order to create lead generation campaigns. It is very useful to get info about how many contacts open an email, how many of them click on the links, etc. It is a pretty user friendly software and once you are familiarized with the module configuration area it is easy to create new connections, modules, fields etc. We really like the level of customization we can have thanks to the configuration features. However, if you are not an expert the Support Team of Vtiger always help you with anything you need, they really do their best to configure all the areas the way you need, it is amazing :)read more
The real CRM, easy to use and highly integrated into your company
Reviewed on 2020-03-10T08:50:08
We have been using VTiger for many years. Every day spent we realize how simple it is to manage the data introduced.We appreciate the possibility of modifying and creating new modules to support those present to strengthen the traceability of information to the sales and support departments.
VTiger also allows you to publish a customer portal with just a few mouse clicks, providing them with another access channel to technical support.
VTiger provide also a smartphone app has solved several problems especially when you are out of the office.
Reporting is great especially when you can build your own custom metrics to report on.read more
Reviewed on 2020-03-06T16:03:39
A very good platform! We have all the information in one place, every employ is updated with theinfo.read more
vTiger is highly configurable which is…
Reviewed on 2020-03-04T15:11:25
vTiger is highly configurable which is great. It is also a necessary feature due to the lack of integrations with other resources.The price point is good for getting a CRM and if you are starting to utilize multiple tools for things included in more expensive CRM's it would be a factor in selection. For a solid configurable option at an affordable price, vTiger is a good pick.read more