Review (April 2024)
Rated #1 year after year, wildapricot is the most powerful, all-in-one membership management software. start an instant free trial now.
10k
Estimated Revenue
419.54k
Website Visitors
3.8/5
Trustpilot Score
What are the monthly traffic metrics for Wildapricot?
6/mo Traffic Growth
0.40%
All Time Traffic Growth
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Monthly Hits
420k
Time on Site
2.1Mins
Pages per Visit
4.0
Bounce Rate
54%
How fast is Wildapricot growing?
Wildapricot has grown by 36.7% in the last 6 months according to SimilarWeb.
How do people interact with Wildapricot?
Last month, Wildapricot received 420k visitors who spent an average of 2.1 minutes on the website and visited 4.0 different pages per session. Overall, 54% of people bounce on the first visit.
How do people find Wildapricot?
72.6k people (17%) visit Wildapricot directly. 216.6k (52%) people search for them in Google. Whereas, 2.3k (1%) discover Wildapricot through Facebook, Reddit, and YouTube. 531.7 (0%) visitors come from Wildapricot's email newsletters. Finally, 236.6 (0.1%) people come from affiliates and or paid referrals.
Who uses Wildapricot?
Wildapricot's top market is the United States and they receive 247.2k (58.9%) people.Then the 2nd is Canada with 31.2k (7.4%).The 3rd is is United Kingdom with 13.7k (3.3%).
Traffic Growth (last 6 months)
What do Wildapricot's customers say about them?
Review Score
3.8/5
Total Reviews
135
Info
Wild Apricot5 Star
70.0%
4 Star
0.0%
3 Star
5.0%
2 Star
15.0%
1 Star
10.0%
Read reviews that mention
Toolworker
Constant Price Increases Since Bought by Personify; Development Nearly Halted
Reviewed on 2021-05-04T14:18:16
Wild Apricot used to be a nimble, technically savvy company oriented toward constant platform improvement and customer response.Since being taken over by Personify in 2018, it has turned into a cash cow with a user wishlist whose top requests, including several simple changes needed for good member communication, have languished for years. In the last six years prices have gone up three times, a total of 118%, plus introduction of a 20% surcharge if you don't use their credit card processing system. Account pricing is based not on number of members but on contacts, which includes each person in a family and any nonmembers who ever registered for an event, unless removed by hand. Wide gaps between price levels can lead to a price shock as your organization grows.
It was easy to move over to. We depend on it for running our club, particularly events and membership renewal. It's given us a good-looking website, easy to edit and expand, although a lot of time is spent in working around quirks in line spacing that have been a source of constant complaints for many years yet have never been fixed.
But frequent price increases and almost nonexistent feature improvement have turned a decent platform into one in decline. It's often necessary to fight its limitations, particularly in event creation and registration. It assumes that memberships are individuals and bundles of individuals, each with their own record. This makes it a challenge to maintain, communicate with and register for events couples and families. Reports are limited in flexibility and not particularly useful - it's usually necessary to export data to Excel and format your own.
Any complex platform is going to have situations where you need to wrestle it into doing what's needed. A well maintained platform will have a program of smoothing and eliminating these as time goes on. Wild Apricot no longer tries.
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Karen Groves
Restrictive and difficult to customise
Reviewed on 2020-08-25T12:21:00
Restrictive and difficult to customise. I've used Wild Apricot for a few years but NOT by choice.It's for a client who uses this platform. Coming from the WordPress background (which I have worked in for over 10 years), I find WA so incredibly frustrating to use. It's got very few theme options, hardly any features (i.e. no contact form widget for starters!) It's so clunky. Avoid, avoid, avoid.
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Veronica Scheer
Support Problems!
Reviewed on 2020-01-04T14:57:09
I've been with Apricot for years and their once superb support is gone. I submitted a support request that was urgent and it has been 4 days and no response.They have changed their interface and updated their system frequently and with each update comes a new issue with how system has worked for my non-profit group. Apricot, please address this shortcoming! PBGV Club of America
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Maurice Gunderson
Low Cost, OK Basics, Unresolved Problems
Reviewed on 2019-12-02T16:57:01
We have been using Wild Apricot for almost four years. We chose it because it was the least expensive club management system available at the time.The basic functions work pretty well. However the user interfaces (both for members and administrators) are reminiscent of software twenty years ago. We often get complaints from our members who have trouble logging in, making reservations for events, submitting payments, etc etc. Wild Apricot has not fixed a single problem despite numerous support requests. Moreover, WA has raised their prices, and recently forced us to convert to their payment system (replacing PayPal which we originally used), so WA now pockets transaction fees. We have finally had enough and are looking for a replacement. Hopefully new competitors have emerged in the four years since we chose WA.
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Osbert
They produce solid tools and builds…
Reviewed on 2019-05-09T10:02:03
They produce solid tools and builds amazing communities around them.
I strongly recommend!
Teme Michelle
Ripoff fees, frequent price increases.
Reviewed on 2019-03-25T01:48:49
Our non-profit has used Wild Apricot for probably four years-primarily because it's the only platform that fits (generally)our specialized needs. Customer service is invariably snarky and unresponsive-except when demanding frequent price increases. Not satisfied merely jacking up our monthly subscription cost, they introduced a bloated and overpriced credit card processing service along with an additional monthly "service fee" for customers who refuse to use it.
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tesolexperts.net
these guys are a rip off
Reviewed on 2018-11-09T03:28:24
these guys are a rip off - they want your money and will bend over backwards to get it.Once paid they slam the door - I had to leave and get a site built from scratch just to escape and get my business running properly
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Brian
Wild Apricot is a great software for…
Reviewed on 2018-11-04T21:10:05
Wild Apricot is a great software for our ski club, Austin Skiers. It is easy to use for our members to navigate and sign up for all of our events and trips.The technical support team is the best and always able to help with or admin issues with have with the software.
Thank you!
Brian Lawrence
VP of Trips
Austin Skiers
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