Review (March 2024)

The yext answers platform offers an ai search solution for every business need so you can deliver answers, not links.

295.78M

Estimated Revenue

461.34k

Website Visitors

3.5/5

Trustpilot Score

What do we know about Yext?

Estimated Revenue (2020)

$295.78M

Total Employees

1700

Founded

2006

Industry

Internet

Location

New York, United States

About

Yext: One search platform. Limitless search solutions. Boost your business with modern, natural language search built for the age of AI.

Social Links

Alexa Ranking: 8837

What is Yext's Revenue?

Yext's estimated revenue for 2023 is $295.78M.

What does Yext do?

The ultimate source for official answers about a business online should be the business itself. However, when consumers ask questions on company websites, too often they are left in the dark with wrong answers. Yext (NYSE: YEXT), the Search Experience Cloud, solves this problem by organizing a business's facts so it can provide official answers to consumer questions — wherever people search. Starting with the company website, then extending across search engines and voice assistants, businesses around the world, like T-Mobile, Jaguar Land Rover, BBVA USA, and Kiehl's — as well as organizations like the U.S. State Department and World Health Organization — trust Yext to radically improve the search experience on their websites and across the entire search ecosystem. Yext's mission is to help businesses and organizations around the world deliver official answers everywhere people search. Yext has been named a Best Place to Work by Fortune and Great Place to Work®, as well as a Best Workplace for Women. Yext is headquartered in New York City with offices in Amsterdam, Berlin, Chicago, Dallas, Geneva, London, Miami, Milan, Paris, San Francisco, Shanghai, Tokyo, and the Washington, D.C. area — and work-from-home offices all around the world.

What are the monthly traffic metrics for Yext?

6/mo Traffic Growth

-25.30%

All Time Traffic Growth

Create Free Account

Monthly Hits

461k

Time on Site

10.5Mins

Bounce Rate

32%

How fast is Yext growing?

Yext has grown by -3.1% in the last 6 months according to SimilarWeb.

How do people interact with Yext?

Last month, Yext received 461k visitors who spent an average of 10.5 minutes on the website and visited 8.0 different pages per session. Overall, 32% of people bounce on the first visit.

How do people find Yext?

291.7k people (63%) visit Yext directly. 121.6k (26%) people search for them in Google. Whereas, 7.3k (2%) discover Yext through Facebook, Reddit, and YouTube. 7.4k (2%) visitors come from Yext's email newsletters. Finally, 1.9k (0.4%) people come from affiliates and or paid referrals.

Who uses Yext?

Yext's top market is the United States and they receive 369.3k (80.1%) people.
Then the 2nd is India with 13.5k (2.9%).
The 3rd is is France with 10.1k (2.2%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Yext's ads on Google?

Google Ads

Yext.com - Yext

https://www.yext.com

One Interface to Control Your Business Info on 100+ Search Engines, Maps & More. Drive Foot Traffic. Increase Your Sales. Boost Brand Awareness. Attract More Customers. Services: Listings Management, Data Cleansing, Duplicate Suppression.

List Your Business Here | You. In Control. Everywhere | yext.com‎

http://www.yext.com/pl/directory-listings-2

List your business on 50+ sites. Start now to get on each directory.

Business Directory - We Put Business on the Map - yext.com‎

http://www.yext.com/yellow-pages-submit/index.html

List your business on 50+ directories, search engines, and maps. Services: Listings Management, Data Cleansing, Global Data Management, Duplicate Suppression, Local SEO, Local Page Management

Business Listings - We Put Business on the Map - yext.com‎

http://www.yext.com/pl/adw-freelocallistings-b/index.html

List your business on 50+ directories, maps, and search engines. Services: Listings Management, Data Cleansing, Global Data Management, Duplicate Suppression, Local SEO, Local Page Management

Get Your Business Listed - We Put Business on the Map - yext.com‎

http://www.yext.com/pl/adw-googleplaces-e/index.html?kw=&ad=179013473999&mt=e&pos=none&network=g

List your business everywhere. Help customers find your address. Scan Business Listings · 50+ Sites and Directories Services: Listings Management, Data Cleansing, Global Data Management, Duplicate Suppression, Local SEO, Local Page Management

What do Yext's customers say about them?

Review Score

3.5/5

Total Reviews

294

Info

Yext
5 Star
60.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
40.0%
Read reviews that mention
Upset

Horrible

Reviewed on 2021-05-15T00:40:46

Horrible. They have been billing me for some SEO or something they claim to provide for a webpage I don't own--I don't own any webpage whatsoever.They do not have a phone number I can tell . I somehow managed to get through to a rep to ask for a charge by Yext to my Amex . She asked me to login to address the issue. I told her I dont have a login because I don't have an account. Because I dont have a #$% webpage. A year after the fact I have not been able to recover the money charged to my Amex.
read more
Rob Willis

Great Platform... Amazing Results

Reviewed on 2021-04-29T09:10:41

Have used Yext for a couple of years now and my experience with them has been exceptional.The platform has done wonders for my business and the constant innovation and support from the Yext team has been beyond my expectations
read more
Emma Place

An integral solution for our business

Reviewed on 2021-04-27T15:58:53

The Yext platform is an integral solution for our business enabling us to easily manage local information for our large hospitality estate.This has allowed us to take full control of the online guest journey and enabled us to navigate the ups and downs of the pandemic and plan for the future. The team are wonderful to work in partnership with and also go above and beyond to provide opportunities to share insight and network with people in our industry and beyond. We would very much recommend Yext.
read more
Wayne

Yext has been an incredible platform…

Reviewed on 2021-04-26T13:48:49

Yext has been an incredible platform for us to manage our online reputation and reviews.Through Yext we manage 174 locations globally across all different markets, giving us access to analyse the voice of our guest online, track sentiment of reviews and reply to online reviews. The team at Yext really care about giving us a tool which is insightful and useful and throughout the pandemic have been great at sharing best practice, holding virtual events and special industry speakers. Our account manager, Karen, is now one of the family in our organisation! Highly recommend.
read more
Emma Jarvis

Lifesaver during the pandemic

Reviewed on 2021-04-23T15:52:09

Yext has been a lifesaver during the past year, with the uncertainty and quick changes of opening and closing of stores in the UK.Being able to update all listings in one place has saved valuable time and helped us work smarter with reduced resources. Keeping our customers updated with the key information they needed. Working with Yext for the past 2 years has really helped increase visibility for our businesses and get a great understanding of our customer's behaviour.
read more
Jane Jordan

Fantastic service!

Reviewed on 2021-04-22T21:01:32

Karen and the Yext team always give outstanding service and couldn't be more helpful andresponsive!
read more
Recycling & Logistics

2nd time trying Yext for our 6…

Reviewed on 2021-04-02T05:03:17

2nd time trying Yext for our 6 locations, once payment made again can’t communicate with them.Back to Google Ads?
read more
Job Valluthamannunkal

Very Poor or ZERO Customer Service

Reviewed on 2021-03-20T21:00:48

I am after their customer service for the last 2 to 3 weeks. Very disappointed. We have 2 paid locations with them.Our account is not accessible. I am so surprised in this day and age companies will run like this. At this point, all I could say is I will never recommend Yext to anyone.
read more

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