Review (April 2024)

Text enable your existing landline, voip or toll-free phone number with zipwhip. business texting helps you reach customers faster and more effectively.

72M

Estimated Revenue

1.32M

Website Visitors

3.2/5

Trustpilot Score

What do we know about Zipwhip?

Estimated Revenue (2020)

$72M

Total Funding

$91.1M

Total Employees

270

Founded

2007

Industry

Computer Software

Last Funding Date

Series D Jan 2019

Location

Seattle, United States

About

Zipwhip: Text enable your existing landline, VoIP or toll-free phone number with Zipwhip. Business texting helps you reach customers faster and more effectively.

Social Links

Alexa Ranking: 28593

What is Zipwhip's Revenue?

Zipwhip's estimated revenue for 2023 is $72M.

What does Zipwhip do?

Zipwhip was the first company to enable texting on existing business phone numbers, and today is the world's leading business-texting software and API provider. More than 35,000 companies use Zipwhip to increase customer engagement and drive growth through texting on their existing landline, VoIP or toll-free phone number. Intuitive cloud-based software, an enterprise-grade API and direct network connectivity mean businesses can use any computer or mobile device to securely and reliably reach their customers, every time. Your customers are only a text away. www.twitter.com/zipwhip www.facebook.com/zipwhip www.instagram.com/zipwhip

What are the monthly traffic metrics for Zipwhip?

6/mo Traffic Growth

-44.90%

All Time Traffic Growth

Create Free Account

Monthly Hits

1M

Time on Site

7.5Mins

Bounce Rate

43%

How fast is Zipwhip growing?

Zipwhip has grown by 56.5% in the last 6 months according to SimilarWeb.

How do people interact with Zipwhip?

Last month, Zipwhip received 1M visitors who spent an average of 7.5 minutes on the website and visited 4.0 different pages per session. Overall, 43% of people bounce on the first visit.

How do people find Zipwhip?

1.1M people (83%) visit Zipwhip directly. 142.6k (11%) people search for them in Google. Whereas, 3.2k (0%) discover Zipwhip through Facebook, Reddit, and YouTube. 21k (2%) visitors come from Zipwhip's email newsletters. Finally, 0 (0.0%) people come from affiliates and or paid referrals.

Who uses Zipwhip?

Zipwhip's top market is the United States and they receive 1.3M (95.0%) people.
Then the 2nd is Canada with 27.7k (2.1%).
The 3rd is is India with 8.2k (0.6%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Zipwhip's ads on Google?

Google Ads

Text Enable Your Landline | Service Trusted by Fortune 500‎

https://www.zipwhip.com/

Easily Connect w/ Customers - Enable Texting for Your Existing Landline Today! Mobile and desktop apps. Perfect for any business. Click-to-Text. Increase customer loyalty. Multi-user support. Scheduled texting. Auto reply. Unlimited texting. Plans startin

Zipwhip.com | Zipwhip Texting Software | Start Your Free Trial Today‎

https://www.zipwhip.com/

Increase Customer Loyalty - Enable Texting for Your Existing Landline Today! Unlimited texting · Click-to-Text · Auto reply · Custom signature · Multi-user support · Free trial Types: Scheduled Texting, Picture Texting, Group Texting, Landline Numbers Tex

Online Texting for Business | Start Your Free Trial | zipwhip.com‎

https://www.zipwhip.com/

Text with customers right from your computer using your existing business number. See how!

Text From Your Computer - Texting Software for Business

https://www.zipwhip.com/lp/computer-texting-2/

73% of Consumers Wish More Businesses Texted Them. See How! Landline Texting w/ Contact Management & Scheduled Texting - Learn More Today! Custom signature. Click-to-Text. Group texting. Texts never throttled. Scheduled texting. Auto reply.

Text From Your Computer | Easily Enable Landline Texting‎

https://www.zipwhip.com/lp/computer-texting/

Landline Texting w/ Contact Management & Scheduled Texting - Learn More Today! Auto reply.

What do Zipwhip's customers say about them?

Review Score

3.2/5

Total Reviews

1

Info

Zipwhip
5 Star
0.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
100.0%
Read reviews that mention
Nate Hughes

Will hold you hostage when service doesn't deliver

Reviewed on 2021-03-05T14:40:04

Really bad service in which promises are made to get you to sign a contract and then they hold you hostage with on refund when the service doesn't meet your needs.We have had all the following limited functionality and issues for a really expensive service, some of which were eluded to be available when signing the contract: 1. It all started off with losing on customers the first day we signed up due to errors porting over the number and being lied to that the account would be approved before the number was ported. Something I stressed was needed and was promised and then we lost our number and has some very angry customers that needed help. Cost us more in lost customers and support than the cost of a year of this service. I had to fight with the rep to fix it as fast as possible. 2. There is no csv upload functionality and limits to groups of 100 via a horrible excel sheet, limited to only 3 column types one of which is the phone number and two others first and last name and no tags which is something I was told was possible. 4. There is no way to auto-rely or tag messages with no response for the customer. such as a drip campaign - very basic feature. 5. There is no basic message search function - which is really unbelievable 6. We have lost service several times now and get 404 error messages. 7. The app constantly logs out 8. there is very limited third party integrations. No we are fighting to get out the contract and they keep saying we will have to pay for the rest of year despite all these issues. Stay away.
read more

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