Zoom Review (April 2026)
Modernize workflows with Zoom's trusted collaboration tools: including video meetings, team chat, VoIP phone, webinars, whiteboard, contact center, and events.
Modernize workflows with Zoom's trusted collaboration tools: including video meetings, team chat, VoIP phone, webinars, whiteboard, contact center, and events.
What is Zoom's Revenue?
Zoom's estimated revenue is $3.9B.
What does Zoom do?
Modernize workflows with Zoom's trusted collaboration tools: including video meetings, team chat, VoIP phone, webinars, whiteboard, contact center, and events.
How fast is Zoom growing?
Zoom has changed by -0.1% in the last 3 months according to SimilarWeb.
How do people find Zoom?
People visit Zoom through various channels. 100% find them through search engines.
How do people interact with Zoom?
Last month, Zoom received 341.1M visitors who spent an average of 9:38 minutes on the website and visited 3.6 different pages per session. Overall, 48% of people bounce on the first visit.
Who uses Zoom?
Zoom's top market is United States and they receive 36% of visitors from there. The 2nd is India with 8%. The 3rd is Japan with 5%.
Traffic Growth (last 3 months)
Traffic Sources
Top Countries
Great platform
Great platform. Having been using zoom for years now. No complains.
Zoom doesn't work if you have Outlook
Tried to use Zoom for the first time. I thought it would be straightforward. I created an account and tried to send my first meeting request as a test. The meeting request was not received by the third party. Instead, my Outlook popped up (which I use for another email address I have seperate to the email address I used to log into Zoom) and asked me whether I wanted to create an event in my calendar. It had the email address of the organiser as the Outlook email address not the Zoom email address. The meeting request was never received by the invitee. Clearly there's some major incompatibility between Zoom and Outlook. Garbage really. OMG It's even worse that I thought. I've just found that when you add email addresses to the Invitees field thinking it'll automatically send an email invite to them it doesn't. The Invitees field is just for reference. You have to manually send the meeting link to your invitees from your email client. Please Zoom put a small note next to the Invitees field to mention that you will still need to manually send the invitation emails. That may have saved me an hour of tearing my hair out.
Zoom sucks
Zoom sucks. Unreliable, Piss poor video and audio.
Being Billing for Account that Does Not Exist
Since last year, I have been trying to get a refund for illegal charges to my debit card. Zoom was billing for an account that does not exist. When we pinpointed the account that was being used, I checked that email account by sending it an email. I got a bounce back saying it was an invalid email. I pointed this out to Zoom that this account does not exist, their response was that Zoom already took my money, it's irreversible and part of their operations NOT TO DO REFUNDS! I threatened to go to external bodies and gave them 5 days to respond. No response from Zoom. I am in Australia. So I did some research, and the next step is to complain to regulatory authorities. I think the relevant ones are: 1. Telecommunications Industry Ombudsman 2. Australian Communications and Media Authority 3. Australian Competition & Consumer Commission 4. Westpac fraud If anyone knows a better process, please let me know.
Serious issue with unauthorized charges and zero accountability.
Zoom charged my credit card every year for four years for an account that was not mine. Zoom later confirmed the payments were linked to a different verified account and cancelled it, but refused to refund the past charges. My bank could only recover the most recent payment due to card network deadlines. Why did I not react before? Because that account was not mine and by design you cannot contact them as an outsider. Result: hundreds of euros lost, endless time wasted, and no real responsibility taken. As a paying customer, this experience made it impossible for me to continue using Zoom with my legit account.
Good luck trying to cancel your…
Good luck trying to cancel your account, the amount of signatures they require means you need a lawyer to look over everything before you sign anything these guys send you. In my experience, run far away from any company that makes it difficult to move on.
It is almost IMPOSSIBLE TO CANCEL OR…
It is almost IMPOSSIBLE TO CANCEL OR PAUSE YOUR ACCOUNT with them!! Tried several times! You also can't delete your bank details from their portal!!! They just keep on attempting to take money off my credit card! Costing me banking fees!!!! My status clearly shows account paused!!! Have EVEN TRIED TO CANCEL! But with little success!!! Absolutely disgusting to say the least! I still don't know how to get them to stop trying to take money from my credit card. Who know what I need to do to make that happen! Be aware of this. Perhaps TEAMS is a safer option
NEVER GIVE ZOOM A CREDIT CARD
I see a charge on my card for subscription extension 9 Jan. I cancel my subscription 10 Jan on the zoom site and am notified that they are read only from 9-18 Jan during some reboot and that my service cannot be canceled but instead now goes to Jan 2027. VERY UNHAPPY with zoom sneaky renewal policy. NEVER GIVE ZOOM A CREDIT CARD.
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