Review (August 2025)

1.49B

Estimated Revenue

4.18M

Website Visitors

3/5

Trustpilot Score

What do we know about 1-800-FLOWERS.COM, INC.?

Estimated Revenue (2020)

$1.49B

Total Employees

3100

Founded

1976

Industry

Retail

Location

Carle Place, United States

About

1-800-FLOWERS.COM, INC.: 1-800-FLOWERS.COM, Inc.

Social Links

What is 1-800-FLOWERS.COM, INC.'s Revenue?

1-800-FLOWERS.COM, INC.'s estimated revenue for 2024 is $1.49B.

What does 1-800-FLOWERS.COM, INC. do?

1-800-FLOWERS.COM. Inc. is a leading provider of gifts for all celebratory occasions and our mission is to deliver smiles. The 1-800-FLOWERS.COM, Inc. family of brands includes everyday gifting and sharing products from 1-800-Flowers.com®, PersonalizationMall.com®, 1-800-Baskets.com®, Cheryl's Cookies®, Shari's Berries®, FruitBouquets.com®, Harry & David®, Moose Munch®, The Popcorn Factory®, Wolferman's Bakery℠, and Simply Chocolate®. We believe that embracing diversity, and celebrating the uniqueness of every individual, makes us a better company.

What are the monthly traffic metrics for 1800flowers?

6/mo Traffic Growth

27.00%

All Time Traffic Growth

Create Free Account

Monthly Hits

4M

Time on Site

4.9Mins

Bounce Rate

46%

How fast is 1800flowers growing?

1800flowers has grown by -4.0% in the last 6 months according to SimilarWeb.

How do people interact with 1800flowers?

Last month, 1800flowers received 4M visitors who spent an average of 4.9 minutes on the website and visited 4.0 different pages per session. Overall, 46% of people bounce on the first visit.

How do people find 1800flowers?

1.2M people (30%) visit 1800flowers directly. 2.4M (58%) people search for them in Google. Whereas, 27.5k (1%) discover 1800flowers through Facebook, Reddit, and YouTube. 33k (1%) visitors come from 1800flowers's email newsletters. Finally, 185.8k (4.4%) people come from affiliates and or paid referrals.

Who uses 1800flowers?

1800flowers's top market is the United States and they receive 4M (95.6%) people.
Then the 2nd is United Kingdom with 17.7k (0.4%).
The 3rd is is Canada with 15.4k (0.4%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are 1800flowers's ads on Google?

Google Ads

1-800-FLOWERS® Official Site | Same Day Delivery Available‎

https://www.1800flowers.com/

Same Day Delivery Available. Quality Flowers & Gifts Guaranteed! Deliver to 190+ Countries. Truly Original Gifts. Satisfaction Guarantee. Fresh Flower Guarantee. 24/7 Customer Service. 2018 Stevie Silver Winner. Types: Bouquets, Baskets, Gifts, Gourmet Fo

1-800-FLOWERS.COM® - Same Day Delivery Available‎

https://www.1800flowers.com/

Elegant Flowers for Any Occasion. Quality Flowers & Gifts Guaranteed!

1-800-FLOWERS.COM® | Same Day Delivery Available‎

https://www.1800flowers.com/flowers-gifts-400194001

100% Smile Guarantee! Shop Elegant Flowers & Gifts for Any Occasion. 24/7 Customer Service.

1-800-FLOWERS.COM® | Same Day Delivery Available‎

https://www.1800flowers.com/flowers-gifts-400194001

100% Satisfaction Guarantee! Shop Flowers & Gifts For Any Occasion. 24/7 Customer Service. Deliver to 190+ Countries. Fresh Flower Guarantee. Holiday Cacti & Plants. Truly Original Gifts. Poinsettia Delivery. Holiday Centerpieces. 2018 Stevie Silver Winne

1-800-FLOWERS.COM® | Same Day Delivery Available‎

https://www.1800flowers.com/flowers-gifts-400194001

100% Smile Guarantee! Shop Elegant Flowers & Gifts for Any Occasion. Fresh Flower Guarantee. Deliver to 190+ Countries. 24/7 Customer Service. Truly Original Gifts.

What do 1800flowers's customers say about them?

Review Score

3/5

Total Reviews

31394

Info

1-800-Flowers.com
5 Star
0.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
100.0%
Read reviews that mention
customer

NEVER USE THIS COMPANY!

Reviewed on 2021-05-24T00:38:42

NEVER USE THIS COMPANY!! Ordered a bouquet for Mother’s Day and we were notified that the status was delivered online but then speaking to my mother months later we realize it was NEVER DELIVERED!!Called and asked for compensation and they had no explanation and did not offer any sympathy! Would give zero stars if it was an option!
read more
Kathy Hutter

Beware!!!!This company needs to be shut…

Reviewed on 2021-05-23T21:37:27

Beware!!!!This company needs to be shut down!!!! I have reported to the BBB & hope other victims off this unethical 'company'report, too. First off,we had Bait & Switch. I ordered 1 bouquet for my mom's birthday & got charged for 2 different bouquets, that put me well over $100.00. I immediately tried to edit the shopping card or cancel, but it was "too late".. Immediately after was too late apparently.. I called in the early eve & got placed in line for a call back. No one ever called. Called again during the day & told it was "too late to change the order, even though it was 4 days a way from the delivery date. The sales person said, it was already on a truck & couldn't be cancelled. Yet, 4 days later, I got a message that product was being "shipped" that day! Also, I had previously asked about the smile guarantee, but just got the excuse it was too late (even with 4 day lead time) to cancel or edit. I then filled out the survey for 1 800 Flowers & wss very honest. I got a message after from them to please call back for assistance with that order. Called them today & was told "nothing we can do after your delivery*!!! Honestly, worst ever!!!!!
read more
Miss Andi

Completely Irresponsible!!!!!!!

Reviewed on 2021-05-23T14:42:20

These people should be put out of business! They're just selling a product and have no regard for live plants and flowers.Where are the crazy environmentalist when it comes to companies like this? They sent me a LIVE oak tree, already sprouted, IN A BOX, and they put it through the US postal system. It was all dented when it got here. I have a brown thumb; I have no idea what to do with it. Plus, my dad just died; it sat in the box for two days because I had no idea there was a live tree in it. Think people! You don't mail live plants in an enclosed box!
read more
Maurice Belanger

Shameful service

Reviewed on 2021-05-23T01:23:27

HUGE FAIL! You all should be ashamed of yourself. Thanks for nothing.
Deborah Beckles

The worst!

Reviewed on 2021-05-22T16:39:33

The worst!! They sent a broken vase and then they said they would resend 4 days later.Customer Service will do nothing for you but put you on hold for an hour and hang up.
read more
Kimberly Stroud

1 800 Flowers is the worst delivery…

Reviewed on 2021-05-22T15:11:51

1 800 Flowers is the worst delivery vendor. Twice now I have received flowers from them and both times they don't include the sender's name or the note the sender intended to include.And when you contact them to find out who sent the flowers, they won't tell you out of protection for their customers. Very frustrating!
read more
Michelle V

AWFUL SERVICE!

Reviewed on 2021-05-22T02:28:02

Ordered flowers for Administrative Professionals’ Day. They were delivered a day late.After a lame excuse to my assistant about appreciating her every day, I used my $20 Savings Pass (given to me as compensation for the late delivery) to send my daughter a birthday gift. I should have known better. The package was ordered a week ago- missed the delivery date today- will miss her birthday 2 days from now, and now will be delivered 3 days from now. Absolutely unacceptable!
read more
Imee Gutierrez

Disappointing

Reviewed on 2021-05-22T01:57:30

I am very disappointed with this company. I see that most complaints were delivery being delayed butfor me the flowers I ordered were delivered on time but the flowers are not what I expected my friend to text me with their picture. The flowers I ordered were supposed to come in with 32 roses together with Peruvian Lilies but all she got was 12 roses and wilted lilies. So I chatted with customer service online and said they will make it right by redelivering. As much as I wanted them to have delivered today which they cant I okayed for them to deliver Monday. But when I got the email it says delivery date Tuesday so I called and spoke to Veronica and asked to change it and apologetically said she can’t. I guess I can’t do anything but just wait and see if they will deliver the correct arrangement this time. Btw, I put in a review on their website but they are not posting it.. it’s all 5 star reviews on there. Wow! I advise buyers to go somewhere else if you dont want the headaches and embarrassment feeling especially to someone you care about.
read more

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