Review (August 2025)

1-800-got-junk? is your full-service junk removers! just point, we do the rest - book your free estimate online now - we're ready to help with junk removal today.

2.3M

Estimated Revenue

530.98k

Website Visitors

3.3/5

Trustpilot Score

What do we know about 1-800-GOT-JUNK??

Estimated Revenue (2020)

$2.3M

Total Employees

1600

Founded

1989

Industry

Consumer Services

Location

Vancouver, Canada

About

1-800-GOT-JUNK?: 1-800-GOT-JUNK? is your Full-Service Junk Removers! Just Point, We Do The Rest - Book Your Free Estimate Online Now - We're ready to help with junk removal today.

Social Links

Alexa Ranking: 46990

What is 1-800-GOT-JUNK?'s Revenue?

1-800-GOT-JUNK?'s estimated revenue for 2024 is $2.3M.

What does 1-800-GOT-JUNK? do?

1-800-GOT-JUNK? is a franchise-based, full-service junk removal company dedicated to helping people reclaim the space in their homes and businesses. A pioneer of professional junk removal, 1-800-GOT-JUNK? has set the standard for exceptional customer service. Friendly, uniformed drivers call customers in advance, arrive on schedule, haul junk away from where it's located, and provide a full clean-up. Items we remove include things that garbage collectors typically do not take, including: household furniture and electronics, clothing, renovation debris, and assorted junk. Commercial customers include property managers, retailers, realtors, government offices, disaster relief, and construction and renovation workers, to name a few. Environmental sustainability is important to us. Wherever possible items are recycled or donated to charity, with current landfill diversion rates at 61.3 percent. 1-800-GOT-JUNK? has been recognized as workplace of choice through numerous awards, including Best Place to Work in BC, Great Workplaces in Canada, and 50 Most Engaged Workplaces. We are an equal opportunity employer that offers a fantastic culture that is "All About People", and where personal and professional wins are celebrated. 1-800-GOT-JUNK? has approximately 175 locations throughout Canada, the United States, and Australia. For more information, including new franchise opportunities, please visit www.1800gotjunk.com. 1-800-GOT-JUNK? Alliances: Canadian Automobile Association (CAA) Access Rewards National Association of Professional Organizers (NAPO) North American Association of Senior Move Managers (NASMM) CitiBank Rewards RecycleBank General Services Administration (GSA)

What are the monthly traffic metrics for 1800gotjunk?

6/mo Traffic Growth

18.60%

All Time Traffic Growth

Create Free Account

Monthly Hits

531k

Time on Site

1.9Mins

Bounce Rate

48%

How fast is 1800gotjunk growing?

1800gotjunk has grown by -20.7% in the last 6 months according to SimilarWeb.

How do people interact with 1800gotjunk?

Last month, 1800gotjunk received 531k visitors who spent an average of 1.9 minutes on the website and visited 3.0 different pages per session. Overall, 48% of people bounce on the first visit.

How do people find 1800gotjunk?

63.7k people (12%) visit 1800gotjunk directly. 434.8k (82%) people search for them in Google. Whereas, 7.8k (1%) discover 1800gotjunk through Facebook, Reddit, and YouTube. 3.4k (1%) visitors come from 1800gotjunk's email newsletters. Finally, 7.2k (1.4%) people come from affiliates and or paid referrals.

Who uses 1800gotjunk?

1800gotjunk's top market is the United States and they receive 458k (86.3%) people.
Then the 2nd is Canada with 60.9k (11.5%).
The 3rd is is United Kingdom with 1.6k (0.3%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What do 1800gotjunk's customers say about them?

Review Score

3.3/5

Total Reviews

6

Info

1-800-GOT-JUNK?
5 Star
50.0%
4 Star
0.0%
3 Star
0.0%
2 Star
16.7%
1 Star
33.3%
Read reviews that mention
Sharon Ram Ditta

Worst and careless employee and company

Reviewed on 2021-04-20T04:00:22

A 1-800-Got-Junk truck cut across 2 lanes of traffic and almost side swiped me today at Granville and 70th in Vancouver BC it was a case of I’m bigger than you so I don’t care.Well I had my 4 lb dogs in the car and they went smashing through the back of the car seats and almost broke their necks. Very dangerous driving, careless and rude to cut someone off like that with your dangerous driving. Me and my friend driving with me were stunned. Will make it our mission to spread the word about your terrible company with rude and inconsiderate employees causing danger to people. You should be ashamed of yourselves.
read more
Catty Shack

They were very prompt at my mom's retirement facility

Reviewed on 2021-03-15T21:08:10

They were at my mom's retirement facility within an hour of calling. Communication was excellent.Very courteous and got the job done efficiently. We were all very happy with the response time and the professionalism. Would highly recommend Got-Junk
read more
Mike Smith

Just awful all around.

Reviewed on 2021-03-15T19:12:53

Just awful, poor customer service, poor work ethic, deceptive billing practices. NEVER use got junk ...EVER.
read more
Mnasis

We have used this company twice in the…

Reviewed on 2021-01-11T14:18:39

We have used this company twice in the past month. Hands down they are the best. Thank you so much Dwayne and Mo for great service and for hauling all our junk.(big and small)Not to mention that you guys were fast and knew what you were doing. Thanks!!
read more
Dorene D. Scott

Shed clean out on April 10, 2020

Reviewed on 2020-04-16T19:12:04

Hi. This is Dorene Scott. I had the pleasure of an encounter with three men clearing out my shed among other things.All three were professional, polite, and motivated to do the best job they could. Ben, Sean, and a new young man jumped right in and went above and beyond, in my opinion. They took everything I wanted "gone" and then a bit more. The new man didn't show that he was new. Very energetic and extremely accommodating to myself an my daughter. I would highly recommend this company for the enthusiasm and positivity and a job well done. They left no trace.
read more
J. K.

Speedy service but pricing is a scam.

Reviewed on 2014-11-27T00:05:37

I used this today to get rid of things that had accumulated in my storage. I booked a junk pickup through the website,where it said that the pricing would be determined as the truck arrives and sees the junk. I only had a single cart full of junk, but the estimate I got was $168. On the plus side, the folks who came out were nice, the service was speedy and on-time (form ordering the pickup to the arrival of the truck was only 30 minutes). On the minus side, I can't describe the strategy of determining the costs once the truck is already there and everything is in motion towards getting rid of the trash in any other words than "scam". I could have easily paid another 1 or 2 months rent for the storage from that money and taken care of things bit by bit myself.
read more

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