Review (August 2025)

Even in these times, we bring you safely to your desired destination. whether on the ground or in the air: we always pay attention to hygiene and your health.

6.56M

Estimated Revenue

1.16M

Website Visitors

1.6/5

Trustpilot Score

What do we know about Austrian Airlines?

Estimated Revenue (2020)

$6.56M

Total Employees

2400

Founded

1957

Industry

Airlines Aviation

Location

Wien, Austria

About

Austrian Airlines: Even in these times, we bring you safely to your desired destination. Whether on the ground or in the air: we always pay attention to hygiene and your health.

Social Links

Alexa Ranking: 56701

What is Austrian Airlines's Revenue?

Austrian Airlines's estimated revenue for 2024 is $6.56M.

What does Austrian Airlines do?

Wer sind wir? Wir sind Österreichs größte Fluggesellschaft und betreiben ein weltweites Streckennetz von 130 Destinationen. Seit 2009 sind wir Teil der Lufthansa Gruppe, dem größten Airline Verbund Europas sowie Mitglied der Star Alliance, dem ersten weltumspannenden Verbund internationaler Fluggesellschaften. Mit ca. 6.300 Mitarbeitern/-innen aus über 60 Nationen verfolgen wir ein gemeinsames Ziel – unseren Fluggästen ein unvergessliches Reiseerlebnis zu bereiten. Die Luftfahrtbranche ist ein dynamisches Unternehmensumfeld, in dem wir stets gefordert sind agil und flexibel zu agieren. Wofür stehen wir? Wir sind die österreichische Fluglinie mit preisgekröntem Service und österreichischer Gastfreundschaft mit Flügen zu verschiedensten Destinationen weltweit. Wir bieten einen hohen Level an Kompetenz und Qualitätsstandards entlang unseres breiten Produktspektrums, am Boden sowie an Bord.

What are the monthly traffic metrics for Austrian?

6/mo Traffic Growth

114.50%

All Time Traffic Growth

Create Free Account

Monthly Hits

1M

Time on Site

6.1Mins

Bounce Rate

32%

How fast is Austrian growing?

Austrian has grown by -60.6% in the last 6 months according to SimilarWeb.

How do people interact with Austrian?

Last month, Austrian received 1M visitors who spent an average of 6.1 minutes on the website and visited 5.0 different pages per session. Overall, 32% of people bounce on the first visit.

How do people find Austrian?

751.5k people (65%) visit Austrian directly. 329.8k (28%) people search for them in Google. Whereas, 4.1k (0%) discover Austrian through Facebook, Reddit, and YouTube. 22k (2%) visitors come from Austrian's email newsletters. Finally, 12k (1.0%) people come from affiliates and or paid referrals.

Who uses Austrian?

Austrian's top market is the Austria and they receive 363.9k (31.4%) people.
Then the 2nd is Germany with 130.7k (11.3%).
The 3rd is is United States with 89.6k (7.7%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Austrian's ads on Google?

Google Ads

Austrian Airlines | Your Flight with Austrian.‎

https://www.austrian.com/?sc_lang=en&cc=US

Book tickets conveniently online! Discover the charming way to fly. DO & CO à la Carte. Miles & More Miles. Mobile Booking & Check-In. Destinations: North America, Middle East, Eastern Europe, Asia, Western Europe.

austrian.com - Austrian Air - Your Flight with myAustrian‎

http://www.austrian.com/

Book tickets conveniently online! Discover the charming way to fly. Miles & More Miles · DO & CO à la Carte · Mobile Booking & Check-In

Austrian Airlines | Your Flight with Austrian.‎

https://www.austrian.com/?sc_lang=en&cc=US

Book tickets conveniently online! Discover the charming way to fly. Miles & More Miles. Mobile Booking & Check-In. DO & CO à la Carte. Services: Web Check-in, Worldwide Airport-Lounges, DO & CO à la carte, Smart Upgrade, Onboard Entertainment.

Austrian Airlines | The charming way to fly.‎

https://www.austrian.com/?sc_lang=en&cc=US

Book easily online with Austrian! Great service & low fares. DO & CO à la Carte. Miles & More Miles. Mobile Booking & Check-In. Types: Economy Class, Business Class, Premium Economy Class.

Austrian.com - Austrian Airlines‎

https://www.austrian.com/

Book tickets conveniently online! Discover the charming way to fly. Types: Economy Class, Business Class, Premium Economy Class Destinations: North America, Middle East, Eastern Europe, Asia, Western Europe

What do Austrian's customers say about them?

Review Score

1.6/5

Total Reviews

482

Info

Austrian Airlines
5 Star
10.0%
4 Star
5.0%
3 Star
0.0%
2 Star
10.0%
1 Star
75.0%
Read reviews that mention
BingoKongen

Austrian doesnt read here.

Reviewed on 2021-05-11T13:27:30

Why did Austrian never take this profile on Trustpilot? Because they dont give a s..t about customers. Last experience with them: tried to get my money back from a cancelled flight in 2020.Called customer sevice. Some indian guy picked up, and immediately sent me on waiting line when he heard what he call was about. Next answer did the same. Third one gave me a new number - which I couldnt hear because of his very bad Indian/english accent - to call, that I waited for 30 minutes in and gave up. Never again
read more
Ahmet Ado

bad service

Reviewed on 2021-05-07T15:02:12

the service with austrian airlines requires huge improvements.
Anonymous Anonymous

Beware if you are rebooking!

Reviewed on 2021-05-04T10:13:33

They kept changing my flight, offering rebooking.I rebooked it, payed additionally for new dates,to find out that my flight is actually not rebooked at all!! They took the money but they didn’t change my booking!
read more
huggy59

I would give them 0 stars if possible

Reviewed on 2021-05-03T21:39:23

I would give them 0 stars if possible To get a refund on my cancelled flight tickets Austrian Airlines we’re of no use whatsoever,and in fact changed my tickets to a day I couldn’t travel and flight was back from Munich with no outbound flight anywhere. The only was was to call Austrian Airlines office in Vienna paying international call charges. Like their concert tickets the Austrians are just after stealing our money to fund themselves.
read more
Angela

Worst service I ever experienced with…

Reviewed on 2021-04-20T16:34:12

Worst service I ever experienced with an airline!! After asking for a refund on my booked tickets prior to COVID-19 for almost a year,I still haven't received any refund confirmation or any liable solution! Lol, their answer is that their flights are still 'operating', but that is not my fault I don't want to fly / travel during a pandemic! Not happy at all, it seems like it's passengers fault that this virus and all of the restrictions have occured. I demand a solution asap as I also already contacted you via e-mail, as I don't have patience to ask for my money anymore.
read more
Alexander Hutterer

AIRail Rail and Fly

Reviewed on 2021-04-14T10:34:13

Testing the Austrian Airlines #AIRail Rail and Fly ?✈️ connection from Salzburg to London today.Absolute horror so far! ??? Was booked on the incorrect train - the one that stops in Vienna main station and does not go through to Flughafen Wien - Vienna Airport. ?‍♂️ And the ticket displayed a boarding time of half an hour before the train leaves - leaving me stranded in cold weather for 45 minutes at the train station, adding to an already shockingly long total travel time of nearly 8 hours! ? When calling #austrianairlines customer service, they explained that they can't do anything about the seat reservation on trains, as they "don't have access to the train booking system." Please reinstate the flight Salzburg-Vienna. I love Austrian but this AIRail thing really doesn't work
read more
Ottavio Nuccio

2 cancellations, 2 almost immediate refunds

Reviewed on 2021-04-04T19:20:11

I personally can only report that my Easter 2021 flight from London to Vienna has been cancelled.Called customer service more than a month ago (although german is my mother tongue you wait not more than 2 min in if you use their service in english) and got my refund in less than 48hrs back to my UK issued AMEX credit card. The same thing happened to me last summer for a flight from Vienna to Catania (July 2020). Got refunded again in less than 48hrs but ths time on my Mastercard credit card issued in Austria. Perhaps I really was only lucky these two times. Hopefully all of you will get your refund.
read more
Igor

I had several frustrating situations…

Reviewed on 2021-04-04T04:58:06

I had several frustrating situations with Austrian, including the recent one about the rebooking of cancelled flight due to covid.Absolutely not a customer driven company but the one relying on bailouts financed by the EU. A operator to avoid...
read more

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