Review (August 2025)
Free shipping and free returns. every day. shop bergdorf goodman for the latest designs from prada, jimmy choo, gucci, lanvin, dolce & gabbana. bergdorf goodman has the best from top designers for men and women.
700M
Estimated Revenue
2.41M
Website Visitors
2.3/5
Trustpilot Score
What do we know about Bergdorf Goodman?
Estimated Revenue (2020)
$700M
Total Employees
870
Founded
1901
Industry
Retail
Location
New York, United States
About
Bergdorf Goodman: Free Shipping and Free Returns. Every Day. Shop Bergdorf Goodman for the latest designs from Prada, Jimmy Choo, Gucci, Lanvin, Dolce & Gabbana. Bergdorf Goodman has the best from top designers for men and women.
What is Bergdorf Goodman's Revenue?
Bergdorf Goodman's estimated revenue for 2024 is $700M.
What does Bergdorf Goodman do?
A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Street - the crossroad of fashion - is a singular destination for discerning customers around the world. Across 5th Avenue, Goodman's Men's Store is an unrivaled standalone luxury speciality store. BG.com expands on Bergdorf Goodman's heritage, featuring coveted collections for women and men in an unparalleled online shopping experience. Bergdorf Goodman is a part of Neiman Marcus Group.
What are the monthly traffic metrics for Bergdorfgoodman?
6/mo Traffic Growth
-24.20%
All Time Traffic Growth
Create Free Account
Monthly Hits
2M
Time on Site
3.2Mins
Pages per Visit
3.0
Bounce Rate
59%
How fast is Bergdorfgoodman growing?
Bergdorfgoodman has grown by 13.3% in the last 6 months according to SimilarWeb.
How do people interact with Bergdorfgoodman?
Last month, Bergdorfgoodman received 2M visitors who spent an average of 3.2 minutes on the website and visited 3.0 different pages per session. Overall, 59% of people bounce on the first visit.
How do people find Bergdorfgoodman?
551.3k people (23%) visit Bergdorfgoodman directly. 1.2M (52%) people search for them in Google. Whereas, 62.9k (3%) discover Bergdorfgoodman through Facebook, Reddit, and YouTube. 91.6k (4%) visitors come from Bergdorfgoodman's email newsletters. Finally, 336.3k (13.9%) people come from affiliates and or paid referrals.
Who uses Bergdorfgoodman?
Bergdorfgoodman's top market is the United States and they receive 2.2M (91.8%) people.Then the 2nd is China with 18.2k (0.8%).The 3rd is is Turkey with 17k (0.7%).
Traffic Growth (last 6 months)
What do Bergdorfgoodman's customers say about them?
Review Score
2.3/5
Total Reviews
20
Info
Bergdorf Goodman5 Star
30.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
70.0%
Read reviews that mention
Oleksandra Sokolova
Disappointed
Reviewed on 2021-05-09T21:21:59
I placed my order on April 13th and still haven't received half of it. I called customer support,sent messages and an email to get information when my order would be shipped. I received an automatic email saying that part of my order is out of stock, but I can see that it is in stock and you can buy it, but only for the full price (I bought with 50% off). So today I decided to cancel it.
This was my first order, but because of the waiting time and useless customer support, I am not sure if I ever will buy something from them. Really disappointing.
read more
Ginny Ethridge
Great styles and service
Reviewed on 2021-05-02T20:39:13
Have been ordering from BG for over a year now. Styles are a bit edgier than I had been able to find previously,sales are wonderful and customer service has surpassed expectations.
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Steffen
Never again
Reviewed on 2021-04-28T22:42:48
I am really upset about the amount of messages I am receiving from Bergdorf Goodman - despite the factthat I never agreed on that plus I cancelled all subscription three times without any effect within ten days. I strongly regret buying a 300 USD candle as gift on this website for a friend in the US. The mail opt-out is a SPAM nightmare with two to three messages every day.
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Colette
horrible customer service + returns scam
Reviewed on 2021-04-10T04:00:38
horrible customer service. I bought a $300 dollar perfume, it hasn't arrived in 1 and a half months.they have given me multiple expected delivery dates which have all come and gone. I contacted customer service today and they said there is simply no expected delivery date. on top of that, their return policy is a total scam. i returned a $80 product that i bought online which looked TOTALLY different in real life. They give a return label, i use it and ship it back, all to learn they are refusing to give me a refund. RUDEST customer service i have ever encountered. horrible "luxury" store.
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Mike
If I could give zero star rating I…
Reviewed on 2021-03-25T18:42:09
If I could give zero star rating I would. Bought a pair of shoes for my wife on Tuesday the 23th.We have an event to attend on the 26th. I paid for the 2 day shipping to make sure we received the shoes in time for the 26th. Called today the 25th, and they had not shipped the shoes yet!.
Speaking to customer service, I was told that it is 2 day shipping, but the clock doesn't start until they ship the shoe. Call me presumptuous, but if someone is paying extra money for expedited delivery, don't you think they would make you aware of the fact that it takes them 3 days to "locate" a pair of shoes within their organization? This was my first, and last time I will ever order something from them. I can't believe they are actually still in business with such pedestrian customer service. Stick with Nieman's or Saks!
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avenger
Bergdorf online business is a joke
Reviewed on 2021-01-19T01:34:59
Bergdorf online business is a joke. They put things online that are not in stock and then they cancelyour order and say you can have a whole 10 percent off on your next order and you will get a code in next 48 hours. Problem is the not only cancel orders but they also lie about a 10 percent code and rather than send it they make you call and hold on for hours just to use a stupid 10 percent code. These people need to held accountable.
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Lindy
Do not online order from this store!!!
Reviewed on 2020-12-29T22:42:32
Do not order online from Bergdorf Goodman unless you are 100% sure of your purchase.I ordered a pair of golden goose sneakers online under the false sense of security that there would be free shipping and free returns, if necessary. I tried these on at home and they were not a good fit. I attempted to return these shoes and the return was rejected because “the shoelaces were very dirty”. Of course the shoes look dirty, that is the entire premise of golden goose shoes! The shoes were intentionally designed to look distressed and they were returned in the exact condition they were received. It’s incredibly disappointing because there was an entire month in limbo where I was out both the refund and the pair of shoes. I will never ever again purchase from this store.
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Sasalia Setiono
Terrible
Reviewed on 2020-11-26T09:40:52
Terrible. Ordered fendi sandals and was so excited to receive them... then the next morning they were cancelled because they were “unable to fulfill the order”...no explanation or anything. When I asked, no clear explanation were given or an apology to compensate for cancellation. Smh
read more
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