Review (August 2025)
Let us show you great cities of the world. we operate hop-on hop-off sightseeing tours in london, new york, paris, & other fantastic locations across the globe.
216.4M
Estimated Revenue
473.48k
Website Visitors
3.5/5
Trustpilot Score
What do we know about Big Bus Dublin?
Estimated Revenue (2020)
$216.4M
Total Employees
4
Founded
2015
Industry
Transportation Trucking Railroad
Location
Dublin, Ireland
About
Big Bus Dublin: Let us show you great cities of the world. We operate hop-on hop-off sightseeing tours in London, New York, Paris, & other fantastic locations across the globe.
What is Big Bus Dublin's Revenue?
Big Bus Dublin's estimated revenue for 2024 is $216.4M.
What does Big Bus Dublin do?
Big Bus Tours is the largest privately owned operator of open-top sightseeing tours in the world, providing sightseeing tours in 24 cities across three continents. The Big Bus philosophy is to ‘think global and act local'. "Understanding each city, its character and culture as well as its landmarks is key to our success". We aim to provide exceptional levels of service and a unique sightseeing experience to the millions of customers we receive every year. This obligation to deliver a great experience drives us to continually innovate and develop new products and offers
What are the monthly traffic metrics for Bigbustours?
6/mo Traffic Growth
354.40%
All Time Traffic Growth
Create Free Account
Monthly Hits
473k
Time on Site
3.0Mins
Pages per Visit
2.0
Bounce Rate
43%
How fast is Bigbustours growing?
Bigbustours has grown by -74.4% in the last 6 months according to SimilarWeb.
How do people interact with Bigbustours?
Last month, Bigbustours received 473k visitors who spent an average of 3.0 minutes on the website and visited 2.0 different pages per session. Overall, 43% of people bounce on the first visit.
How do people find Bigbustours?
71.5k people (15%) visit Bigbustours directly. 364.8k (77%) people search for them in Google. Whereas, 1.8k (0%) discover Bigbustours through Facebook, Reddit, and YouTube. 3.1k (1%) visitors come from Bigbustours's email newsletters. Finally, 7.7k (1.6%) people come from affiliates and or paid referrals.
Who uses Bigbustours?
Bigbustours's top market is the United States and they receive 300.6k (63.5%) people.Then the 2nd is United Kingdom with 57k (12.0%).The 3rd is is France with 17.7k (3.7%).
Traffic Growth (last 6 months)
What do Bigbustours's customers say about them?
5 Star
15.0%
4 Star
20.0%
3 Star
10.0%
2 Star
10.0%
1 Star
45.0%
Read reviews that mention
Erica
My card was charged, I received no tickets and they did not respond.
Reviewed on 2020-11-17T19:59:12
I purchased 3 bus tickets and my credit card was charged. The website had an error once I clicked to confirm my purchase which caused me to never receive the tickets.I tried to contact Big Bus Tours but they never responded. I even contacted my credit card company, Chase, and filed a dispute but they did not assist which has shocked me. I never took the tour because I obviously never got the tickets. This is very upsetting. I just want others to know and beware. I just wanted my money back because I paid for a service that was never used.
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Emma Nilsson
Scammers with total lack of responsibility.
Reviewed on 2020-10-19T07:07:23
Bought the tickets in order to do a tour the same day. Showed up at a bus stop, with two later buses that would come through,and were told we would not be able to do the full tour as the bus would terminate at a stop that would be halfway through the route fromt he point we'd start. Since we couldn't do the full lap, we enquired in a refund which is being refused.
Total scam with lack of sincerity, clarity and responsibility. Use another provider or walk around and Google each highlight you see around you instead.
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Sergey Danelyan
Don't waste your time
Reviewed on 2020-10-08T18:44:37
Don't waste your time. It's better to take a walk then use this company bus tours.
Micky
Firstly my review is based on the…
Reviewed on 2020-09-04T15:30:00
Firstly my review is based on the misleading information provided by a representative to purchase thetwo day ticket as they operate four bus routes around Central London and provide the walking tour & secondly my view on there handling of COVID-19.
I wanted to provide my newly Fiancée the best experience of London so I folked out the £200 asking price to do everything over two days, the best ticket they had to offer with zero prompts what I was about to buy they couldn't offer!
Upon arrival at Southbank (Westminster) I was then informed only one bus route was operating and also the walking tour had been cancelled!
Being a good citizen I said not to worry, surely they'll refund me the difference as I no longer need a two ticket and also the walking tour had been cancelled.
But no, they haven't! And refuse to even let me and my Fiancée have one free day pass to take at another time!
I think the way my complaint was handled was massively out of order and feel extremely ripped off. At a time when the economy is just bouncing back, people like us going out and putting our good earned money into the economy should not have to experience moments like this.
I hope this review reaches enough people to make them see the error of there ways and hopefully just hopefully this doesn't happen to anyone else.
I wouldn't recommend using this company based on my experience, I'm a local guide on Google for Cumbria The Lake District so my review on there platform will reach thousands of people, here I'm not so sure.
Thanks
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Omed Ali
Don’t use them no refund at all
Reviewed on 2020-07-21T09:09:05
Don’t use them no refund at all
Norma Toweel
No refund policy!
Reviewed on 2020-03-17T11:24:47
Tried to cancel tickets as we are no longer able to travel due to COVID-19. Unlike all other tourgroups i have been dealing with through this crisis - they say they have no refund policy and the tickets are valid for 6 months - so visit another time! I live in Australia, bought tickets for London! Not getting there anytime soon.
Poor customer service! Would not recommend them...
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Andrew Griffith
Sadly I’ve had a disgusting experience…
Reviewed on 2020-02-21T19:44:50
Sadly I’ve had a disgusting experience with this company. Myself and my young family were only allowedto travel two stops over the whole day before being thrown off because despite having a valid ticket, which cost over €113 and was bought on the same day (dated), I misplaced the receipt we were given when we first got on the bus. Disgusting. Spoilt our day and special weekend in Rome. Please avoid, there are other companies out there with more compassion.
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Sofia Lanca
The tour and itineraries were nice but…
Reviewed on 2020-02-09T15:04:23
The tour and itineraries were nice but we found very little organisation specially in the beginning of the tour,when we arrived to the first station close to the Ritz Hotel there was an absolute chaos of people waiting, no specific queues nor indications so there was people getting in the bus without any order and not respecting other's turn, makes it difficult as well when you are a big group or there's children involved.
Our suggestion would be to have someone organising a queue system at least on that first station as we found we started the day with more turbulence that we ideally would've hoped for.
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