Review (August 2025)

Welcome to the official birkenstock usa online shop ✓ comfortable and stylish quality sandals and shoes ✓ free shipping & returns ✓ largest online selection ✓ all styles and colors

166.55M

Estimated Revenue

4.5M

Website Visitors

1.5/5

Trustpilot Score

What do we know about Birkenstock USA, LP?

Estimated Revenue (2020)

$166.55M

Total Employees

230

Industry

Wholesale

About

Birkenstock USA, LP: Welcome to the official BIRKENSTOCK USA online shop ✓ Comfortable and stylish quality sandals and shoes ✓ Free shipping & returns ✓ Largest online selection ✓ All styles and colors

Social Links

Alexa Ranking: 19051

What is Birkenstock USA, LP's Revenue?

Birkenstock USA, LP's estimated revenue for 2024 is $166.55M.

What does Birkenstock USA, LP do?

Birkenstock offers sandals, clogs, shoes and arch supports all based on their original contoured cork latex footbed. Classic silhouettes in warm and comfortable colors are available in women's, men's and children's styles. Birkenstock products are made in Germany, since 1774, and reflect key values of health and wellness, quality craftsmanship and environmental sensibility.

What are the monthly traffic metrics for Birkenstock?

6/mo Traffic Growth

-33.10%

All Time Traffic Growth

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Monthly Hits

4M

Time on Site

3.1Mins

Bounce Rate

46%

How fast is Birkenstock growing?

Birkenstock has grown by -47.7% in the last 6 months according to SimilarWeb.

How do people interact with Birkenstock?

Last month, Birkenstock received 4M visitors who spent an average of 3.1 minutes on the website and visited 5.0 different pages per session. Overall, 46% of people bounce on the first visit.

How do people find Birkenstock?

1.3M people (28%) visit Birkenstock directly. 2.7M (60%) people search for them in Google. Whereas, 190.3k (4%) discover Birkenstock through Facebook, Reddit, and YouTube. 101.8k (2%) visitors come from Birkenstock's email newsletters. Finally, 191.7k (4.3%) people come from affiliates and or paid referrals.

Who uses Birkenstock?

Birkenstock's top market is the United States and they receive 2.5M (54.8%) people.
Then the 2nd is Germany with 413.9k (9.2%).
The 3rd is is United Kingdom with 352.6k (7.8%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Birkenstock's ads on Google?

Google Ads

BIRKENSTOCK.com - The Official Online Shop

https://www.birkenstock.com/us/

The Iconic BIRKENSTOCK Footbed Supports Your Feet All Day. Available In Different Widths. Shop The Latest Designs & Styles Online. Free Shipping & Returns On All Orders.

BIRKENSTOCK.com | Browse the Official Website‎

https://www.birkenstock.com/us/trending/new-arrivals/

Exceptional Quality Sandals & Shoes Featuring the Legendary Footbed for Day Long Comfort. Shop The Latest Designs & Styles Online. Free Shipping & Returns On All Orders. Tradition Since 1774. Designer Collaborations. Free Shipping & Returns. All Sizes Ava

BIRKENSTOCK® Clogs | Official Online Shop | birkenstock.com‎

https://www.birkenstock.com/us/shoes/women/clogs/

Ordering Your BIRKENSTOCK Clogs Is Even Easier In The New Shop! Free Returns. Direct From Manufacturer. Wide Selection. Comfort & Quality. Free Shipping. All Sizes Available.

Birkenstock.com - BIRKENSTOCK® Shoes - Free Delivery On All Orders‎

http://www.birkenstock.com/us/products/

BIRKENSTOCK® – Order Directly From Manufacturer. Treat Yourself To High-Quality! Wide Selection · Official Online Shop · Specialist Expertise · Free Shipping · Free Returns Styles: Arizona, Madrid, Gizeh, Boston, Mayari, Florida, Tokio, Kairo, Salina

Comfortable men's shoes | buy online at Birkenstock

https://www.birkenstock.com/us/men/shoes/

Top Quality Sandals & Shoes With A Contoured Footbed For Superior Comfort All Day Long. Shop The Latest Designs & Styles Online. Free Shipping & Returns On All Orders. Tradition Since 1774. Comfort & Quality. Online Exclusives. Shop Now & Pay Later.

What do Birkenstock's customers say about them?

Review Score

1.5/5

Total Reviews

111

Info

Birkenstock Orthopädie GmbH & Co. KG
5 Star
10.0%
4 Star
0.0%
3 Star
0.0%
2 Star
5.0%
1 Star
85.0%
Read reviews that mention
Bartek

Waiting for refund

Reviewed on 2021-05-25T11:55:00

Waiting for refund. Received email from automat they are busy. Avoid.
customer

Dont buy from Birkenstocks and expect a prlmpt refund if you return goods.

Reviewed on 2021-05-16T08:32:43

My complaint morrors others here. Returned an item a month ago and no refund. Tracker showed goods received April 24.First response from Birkenstocks was to ask me to be latent, second was to blame slow return on Brexit. I cant see how to offer a reciew on their own website which shows the returns and refund process rated as outstanding. Thanks for the prompt to chase with my bank i will now do so. I love their gods, they are not cheap but their approach to customer service certainly is.
read more
Niknak

No refund after over a month

Reviewed on 2021-05-15T07:57:11

No refund after 1 month. Wish I'd read reviews before ordering. I received my order without any issue,but had to return a few items. Returns tracking shows they received my return to their UK warehouse on 13th April but they haven't refunded. I've emailed 3 times and phoned once, each time I'm asked what items I've returned and I am assured I'll get an email to confirm my return and refund... but then this doesnt ever materialise. This is not a cheap company and I expected far better qualilty service. I'm out of pocket by over 200 pounds, even though I know my return has been received to their UK warehouse. I contacted my bank today and they will be raising a dispute over the transaction. I would urge other people experiencing the same issue to do the same.
read more
Lucy

Ridiculous and time-wasting

Reviewed on 2021-05-07T12:52:32

Useless; ordered 13 days ago and have still not received my shoes. This is the fault of Birkenstock,not the delivery company, as Parcelforce investigated and it seems Birkenstock shipped them with the same parcel number as another order (after about 5 days, I received someone else's pair, which I had to then drive myself to the depot to return). Was offered a £5 voucher for the inconvenience, which is not even the cost of postage (£5.50), and as if I'm going to place another order now. I've spent a number of afternoons now waiting around at home for a delivery which wasn't coming. If you want a pair of Birkenstocks, I highly recommend you order from another seller and not direct from the company.
read more
Marie Tonks

Bad customer service

Reviewed on 2021-05-03T10:23:04

I ordered a pair of Birkenstock and got an email that they were going to be delayed although when I ordered it said they were in stock and would be delivered in 2-4 days.This delay was not convenient for me so I tried to cancel the order straight away. I called them and sent an email. Of course they said this was not possible!!! I will now have to send them straight back. Very bad customer service. I will not order from them again. Wish I had read the reviews on here first!!!
read more
Anon

Stressful customer service experience

Reviewed on 2021-04-29T12:33:16

I ordered some sandals from the website on 20/04/21. The sandals were not delivered in the specified time (2 to 4 days),and my verbal and written communications with Birkenstock customer services were stressful. They weren't able to tell me whether the sandals were despatched or when they might be despatched. I asked to cancel the order but they refused. The sandals did arrive on day 7, but the customer service was so poor I would not buy from them again. I needed the sandals for a broken toe, so it was really important to me they were delivered on time.
read more
Pia Maria

Awful customer service and charged me twice!

Reviewed on 2021-04-29T08:52:41

I placed an order online last night and the website crashed and said 'the order could not be placed'.I didn't receive a confirmation email but the money was still taken from my account. So I placed the order again, this time it went through and I received a confirmation email. I emailed customer services straight away asking about a refund for the first order because the funds had been taken. This morning I called customer services as well, and was told that both orders have been processed already and I can't cancel one of them (even though I never received a confirmation email for the first order) and the only way I can now sort this out is to receive both orders and then return them in my own time. To be honest after this experience I will be returning both pairs of shoes and ordering from a more professional and reliable company.
read more
Deborah Magee

Ordered sandals 6th April A002854002 to…

Reviewed on 2021-04-22T15:18:11

Ordered sandals 6th April A002854002 to be delivered in 2-4days. Tracking is useless ..doesn’t tell you where my order is just expected delivery 16th April..I’ve emailed and they have forwarded it to a specialist department.. No news from anyone on the whereabouts of my order now 22nd April . I wish I had read the reviews first..
read more

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