Review (March 2024)

Free url shortener to create perfect urls for your business. bitly helps you create and share branded links with custom domains at scale. ✓ check it out!

14.3M

Estimated Revenue

26.86M

Website Visitors

2.7/5

Trustpilot Score

What do we know about Bitly?

Estimated Revenue (2020)

$14.3M

Total Employees

210

Founded

2008

Industry

Internet

Location

New York, United States

About

Bitly:

Social Links

Alexa Ranking: 876

What is Bitly's Revenue?

Bitly's estimated revenue for 2023 is $14.3M.

What does Bitly do?

Bitly is used by businesses around the world to build stronger connections with their customers across every digital channel. Our complete Link Management Platform empowers influencers and businesses of every size to embed short, branded call-to-action links in their communications using tools, analytics, and insights to maximize the impact of every digital initiative. For support, visit bitly.is/heretohelp

What are the monthly traffic metrics for Bitly?

6/mo Traffic Growth

-5.00%

All Time Traffic Growth

Create Free Account

Monthly Hits

27M

Time on Site

2.5Mins

Bounce Rate

61%

How fast is Bitly growing?

Bitly has grown by -11.1% in the last 6 months according to SimilarWeb.

How do people interact with Bitly?

Last month, Bitly received 27M visitors who spent an average of 2.5 minutes on the website and visited 3.0 different pages per session. Overall, 61% of people bounce on the first visit.

How do people find Bitly?

18.4M people (68%) visit Bitly directly. 5.4M (20%) people search for them in Google. Whereas, 786.8k (3%) discover Bitly through Facebook, Reddit, and YouTube. 101.8k (0%) visitors come from Bitly's email newsletters. Finally, 136.8k (0.5%) people come from affiliates and or paid referrals.

Who uses Bitly?

Bitly's top market is the United States and they receive 5.7M (21.4%) people.
Then the 2nd is Brazil with 1.5M (5.7%).
The 3rd is is India with 1.3M (4.7%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Bitly's ads on Google?

Google Ads

Bitly URL Customization - Customize Your Links

https://bitly.com/pages/landing/custom-links

Custom links replace “bit.ly”, making your links consistently recognizable across channels. Select and set up the perfect custom domain for your brand—all within Bitly—in minutes.

Bitly URL Customization - Customize Your Links

https://bitly.com/pages/landing/custom-links

Select and set up the perfect custom domain for your brand—all within Bitly—in minutes. Bitly helps you create and share branded links with custom domains at scale. Custom Links. Free Sign Up. Types: Branded Links, Mobile Links, Custom Domains, Campaign Analytics.

More than a Link Shortener | Create Click-Worthy Links | bitly.com‎

https://bitly.com/pages/landing/get-bitly-enterprise?&utm_source=google&utm_medium=paid-search&utm_cta=ads-google-adwords-none-talktosales-talktosales-general

Stand out in every digital initiative using Bitly’s powerful features and tools. Leverage Bitly links by replacing “Bitly” with your brand name. Learn more. Bulk SMS. Mobile Links. SMS Links. Campaign Analytics. Types: Branded Links, Mobile Links, Custom

Bitly - Build Branded Links | Setting Security Standards

https://www.bitly.com/pages/landing/get-bitly-enterprise

Confidently deliver branded-targeted text links at any volume with Bitly. Contact us now. Get more eyeballs on your brand by consistently delivering shortened custom links. Custom Links. Free Sign Up. Types: Branded Links, Mobile Links, Custom Domains.

Bitly - Free URL Shortener - Free URLs For Your Business

https://bitly.com/pages/landing/url-shortener

Bitly’s API lets you integrate your tools to create links directly from other platforms. Easily track performance with Bitly's state of the art data analytic tools. Custom Links. Free Sign Up. Types: Branded Links, Mobile Links, Custom Domains, Campaign Analytics.

What do Bitly's customers say about them?

Review Score

2.7/5

Total Reviews

8

Info

Bitly
5 Star
14.3%
4 Star
0.0%
3 Star
0.0%
2 Star
42.9%
1 Star
42.9%
Read reviews that mention
James

Definitely would not advice anyone to…

Reviewed on 2021-04-04T18:20:10

Definitely would not advice anyone to deal with them , I did and lost all my money to them ,I was only able to recover it back thanks to assets recovery Contact them on my profile picture
read more
Jacob Moore

Non existing customer service

Reviewed on 2021-04-03T17:46:41

Non existing customer service. I have 2 tickets open since January and they are still pending.Who greats their users this way? Will not be upgrading
read more
Denise Rawcliffe

Used this company to buy Tedbaker from…

Reviewed on 2021-01-03T12:15:33

Used this company to buy Tedbaker goods from and no goods recieved and no refund.
Silver Rayleigh

This website is magic!

Reviewed on 2020-12-14T07:06:22

This website is magic! Amazing features and very helpful. I wish they can be more creative in the next decade.Love it!
read more
Derek Lee

Horrible customer service unless you pay $6000/year

Reviewed on 2020-08-13T19:54:26

I paid for the basic package, at several hundred a year. I thought that would allow me to get in contact with some kind of support.there is no phone number to call. You are stuck using a messaging system, to which it took them 6 days to respond to. The user interface was not the easiest or most intuitive to use. So I made a few mistakes, which cost me my limited redirects (1 a month). I only needed the service to get 2 custom links. To which I am now stuck. The custom links I am currently paying are unusable and unable to be fixed according to their customer support unless im willing to pay $6000. They just told me there is nothing I can do except go back to the messaging board and ask for help. They refused to get me on the phone with a support person. I messaged them back at 11am begging for help, then recieved a message the next day (during normal operating hours) That I contacted them outside their normal operating hours and they would be reaching back out to me. How can a tech company have their tech so messed up.
read more
Monique Chvatal

Really disappointed in bit.ly

Reviewed on 2020-07-13T17:40:48

Really disappointed in bit.ly. We went on a paid plan in order to have branded short links where we could change the destination URL.Halfway through our yearly plan they have changed their terms and now you can only edit 1 URL per month. They have also put in restrictions on how many times you can edit the back half of a link.
read more
John

BitLy is a enterprise without morals.

Reviewed on 2019-08-31T10:27:06

BitLy is a enterprise without morals. Increasingly used by criminals.

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