Review (April 2024)
Shop superior running shoes and apparel for men and women with free shipping and returns. your search for great running gear starts and ends with us.
10k
Estimated Revenue
2.76M
Website Visitors
2.4/5
Trustpilot Score
What are the monthly traffic metrics for Brooksrunning?
6/mo Traffic Growth
-17.90%
All Time Traffic Growth
Create Free Account
Monthly Hits
3M
Time on Site
2.8Mins
Pages per Visit
3.0
Bounce Rate
50%
How fast is Brooksrunning growing?
Brooksrunning has grown by -15.1% in the last 6 months according to SimilarWeb.
How do people interact with Brooksrunning?
Last month, Brooksrunning received 3M visitors who spent an average of 2.8 minutes on the website and visited 3.0 different pages per session. Overall, 50% of people bounce on the first visit.
How do people find Brooksrunning?
870.3k people (32%) visit Brooksrunning directly. 1.6M (59%) people search for them in Google. Whereas, 68k (2%) discover Brooksrunning through Facebook, Reddit, and YouTube. 20.6k (1%) visitors come from Brooksrunning's email newsletters. Finally, 89.6k (3.3%) people come from affiliates and or paid referrals.
Who uses Brooksrunning?
Brooksrunning's top market is the United States and they receive 2.1M (76.9%) people.Then the 2nd is United Kingdom with 117.8k (4.3%).The 3rd is is Germany with 107.2k (3.9%).
Traffic Growth (last 6 months)
What do Brooksrunning's customers say about them?
Review Score
2.4/5
Total Reviews
80
Info
Brooks Running5 Star
30.0%
4 Star
5.0%
3 Star
0.0%
2 Star
5.0%
1 Star
60.0%
Read reviews that mention
Nat
Shoes ruined in 3 months
Reviewed on 2021-04-13T12:39:33
My shoes cost £120. I bought them for their quality and they wore out totally in three months.Huge holes going all the way through and scraped sides. Good runners last years and years! Absolute joke and they’re the worst to deal with cause they ignore my email about the worn shoes.. seems like a scam!?
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Joshua Troy
Amazing running shoes I highly…
Reviewed on 2021-03-28T19:54:13
Amazing running shoes I highly recommend!
I was on the hunt for some new running shoes when a family friend who is a frequent long distance runner recommended brooks.I am incredibly impressed with my running trainers they are so supporting and enable me to go further. Slowly I’m grown my mileage from 5k->7k and I’m now aiming for 10k!
I used the shoe finder tool online as is I wanted to find the perfect fit for my feet. I have a high instep and a wide foot and my old running trainers didn’t give me enough support so I’d get all sorts of aches and pains after running. It recommended me the Aduro 6, but I wasn’t sure whether the Adrenaline GTS 21 would be better as they came in a wider size so I bought both. They took a week or so to ship to the UK and after trying them both on I went with the Aduro 6 and returned the Adrenaline GTS (the return form was a little tricky but that’s Brexits fault not brooks) and received my refund within a fortnight.
I’ve been out running every other day since I got these trainers and haven’t had any aches or pains in my feet since. I will be recommending these trainers to everyone I know now!
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EZ
Bad shoes, worse customer service!
Reviewed on 2021-03-28T15:30:24
I bought brooks glycerine18 this September. Just few days after I injured severely my arm and could not practice any sport till late January.So unfortunately I did not manage to try them within the 90day trial period. After trying them I discovered they actually are horrible for my knees. I have never had knee or any other problem with other running shoes. But these ones bring about a strong knee pain, so much so that I can't run for a good 5-6 days after. I contacted customer service and explained I could not try them within their window due to health problems that I could prove to them. But nothing! Cold as stone, they don't care at all. Say that is their policy and no exception. I even said I was happy to exchange rather than ask for refund. But again, they don't care. I do not recommend their shoes or customer service. If you want good shoes and customer service, go check out Saucony.
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Consumer
Cancelled my order because they were…
Reviewed on 2021-03-26T22:23:51
Cancelled my order because they were horrendous to deal with. My order was paid but I got no confirmation.I could log in and see the order confirmed but still no confirmation. I emailed customer service because the money wasn't gone out of my account, 4 days later I got a reply. Didn't couldn't find the order, then they could find the order and they said payment was taken until the goods were shipped ??♂️??♂️ take my money, that's the whole point of me placing the order!? Oh it took another 3 days to get a reply so I just cancelled and purchased somewhere else. Lads it's not hard to run an e-commerce website, hire more staff and run the site more efficiently and you'll make more money.
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Jo Durse
I purchased a pair of shoes
Reviewed on 2021-03-25T12:49:57
I purchased a pair of shoes, had an issue, Jack from Brooks running provided amazing customer service.This is why my family wears Brooks.
Lori W
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J mitchell
Update on counterfeit BROOKSSHOESUK.COM
Reviewed on 2021-03-20T13:51:13
Further to my previous review.Update on BROOKSSHOESUK.COM obviously a COUNTERFEIT site!!!i had ordered Brooks Ghost12 from them but this morning I received a package with running shoes as description on outside. Inside was a pair of obviously fake sunglasses with Ray Ban written on them!!! I have raised a formal dispute with my card company but wanted to give you all a heads up . The GENUINE company site is BROOKSRUNNING.COM.
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Gillian Hennebry
Not worth one star
Reviewed on 2021-03-15T22:30:25
Not worth one star. My Brooks running shoes have a manufacturing fault so that the logo is coming off on one shoe.I let them know, assuming they would be keen to help... especially as this is such a visible fault and detrimental to their reputation. The customer service response was I need a wider shoe (I don't have wide feet - have always been regular fit) - in other words, it is my fault for a peeling away logo! Now they just won't respond further. Terrible for a pair of shoes worth over £100.
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Vincent Harris
Delivery is woeful!
Reviewed on 2021-03-05T18:28:09
The delivery on the orders is awful. They state 8-14 days for the UK, which in itself is a joke - Brexit or no Brexit,but so far it has been 14 days with at least another 5 to add on. Personally I will avoid using them again in the future as there are other companies that can provide a comparable product in a shorter lead time
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