Review (August 2025)
161k
Estimated Revenue
10k
Website Visitors
3.9/5
Trustpilot Score
What do we know about Buddi?
What is Buddi's Revenue?
Buddi's estimated revenue for 2024 is $161k.
What does Buddi do?
Buddi uses the world's most advanced technology to monitor the health and whereabouts of people. Buddi technology is used worldwide by health and criminal justice authorities, healthcare professionals and families. Health: Private individuals worldwide, and more than 100 Government Authorities across the UK, use Buddi technology to enable seniors to maintain independent lives and to monitor the health and wellbeing of those in their care. Criminal Justice: Justice authorities and police forces on five continents use Buddi technologies for the electronic monitoring of offenders. About buddi: Buddi has been developing ground-breaking personal location and health monitoring technologies since 2004. The company is a market leader in low power, wearable technologies and AI.
What do Buddi's customers say about them?
5 Star
55.0%
4 Star
20.0%
3 Star
10.0%
2 Star
0.0%
1 Star
15.0%
Read reviews that mention
Richard Wallace
Mixed review of buddi
Reviewed on 2021-04-02T20:19:42
The pros :
- device arrived promptly
- when it didn't link with phone on delivery,I called buddi and received prompt fix - instructions were to charge device
- tests so far have proven successful, I haven't had a fall, only pressed the alarm and those on notification list received notification
- device isn't all that obtrusive, it looks and feels like a fitbit device
- isn't too expensive to buy, monthly cost is reasonable
Ways to improve:
- supply the device charged up
- include simple 1 page instructions manual , what the light colours means, how to charge, connect to Google maps etc.
- improve app UI , it's not obvious how it works , e.g. to get settings you click on the "help" button !
- allow notifications to be sent to landlines
I've not tried it long to know how battery performs, if there are false positives alarms or it actually detects falls. Overall seems this product will be helpful
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Longbird
A cost effective way of ensuring safety
Reviewed on 2021-01-27T15:19:40
A cost effective way of ensuring the wellbeing and safety of a loved one.
I have several faints and sometimes hit my head on the way to the floor,so this now alerts my husband who can check that I am ok, also with the help of the GPS tracker.
I can also buzz him if I have taken unwell but not fallen.
Thank you Buddi!
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Daisy
Disappointed
Reviewed on 2021-01-10T20:58:03
Great design and lovely customer service. However. The wristband doesn’t work without being next to (in same room)as your mobile phone. This completely negates the point of the wristband. If my mother can carry the phone with her at all times what’s the point in the wristband? Really disappointed. If it had better connectivity that could cover her house and garden this product would be brilliant.
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Keith Gordon
Battery charging problems
Reviewed on 2020-12-23T18:45:42
Wristband and clip usually work well together and can do the job they are designed for.The biggest problem is the lack of ease and convenience when trying to connect the devices to their respective chargers.
Especially the wristband.
In my opinion the charging method needs to be changed to make it easier for someone with limited dexterity and poor eyesight to connect the devices to their chargers.
Either a usb connector or induction charger.
Too often we get an sms about critical charge levels about the wristband even though we thought the wristband block had been properly located in the charge holder.
Someone who has had a stroke and not really aware of such details as checking for flashing green lights will not realise the unit is not charging. Please adapt to more user friendly method.
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Herman Manso
Really disappointed with the product
Reviewed on 2020-12-09T12:58:25
Really disappointed with the product.
I purchased the product for my 86 year old mum but it gave us nothing but hassle.It arrived relatively quickly from buddi but didn’t work once we received it. When we rang buddi they told us that it’s the charger and sent out a replacement.
We then managed to get it working, although we found it difficult to work as we had to continually reset it once it went out of range.
Last weekend it just stopped working altogether. Again, we rang customer service that said it’s possibly the main unit and asked us to send it back so that their technical team could have a look at it. I asked whether they’d send out a replacement during this time and they said they wouldn’t.
Now, putting this into context, we’ve only had this for 3 weeks, within this time the charger is faulty and now the main unit is faulty too. If I sent it back I wasn’t sure how long it would take them to ‘look’ at it and get it sorted so I cancelled the contract with them.
I’m yet to receive a refund ( although it’s only been a couple of days).
Overall a very poor experience.
Refund now received and apology accepted too.
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Mary
Excellent
Reviewed on 2020-11-27T13:27:45
Brilliant. Call centre personnel very helpful and friendly. This gadget very reassuring for me when out walking alone knowing I have quick and easy access to help,and also reassuring for my family.
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Caroline
It’s never worked and I want to end it.
Reviewed on 2020-11-25T12:52:25
It’s never worked and I want to end it.
Maureen
This has been a life line to our Mum…
Reviewed on 2020-11-23T14:17:16
This has been a life line to our Mum and our family. She says good morning and goodnight...we know she is safe. Also when she has had a fall or knock one of her 5 buddies responds immediately... this is an invaluable tool for her to feel we are right there by her side. Our family would highly recommend!
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