Review (August 2025)
Discover why natural skin care products from burt's bees are the beautiful choice. our natural personal care products work without harsh chemicals and are not tested on animals.
85.15M
Estimated Revenue
588.48k
Website Visitors
3.1/5
Trustpilot Score
What do we know about Burt's Bees?
Estimated Revenue (2020)
$85.15M
Total Employees
380
Founded
1984
Industry
Consumer Goods
Location
Durham, United States
About
Burt's Bees: Discover why natural skin care products from Burt's Bees are the beautiful choice. Our natural personal care products work without harsh chemicals and are not tested on animals.
What is Burt's Bees's Revenue?
Burt's Bees's estimated revenue for 2024 is $85.15M.
What does Burt's Bees do?
We believe nature holds the key to healthy skin, so we create skin care formulas that are packed with powerful, nutrient-rich ingredients for skin that's nourished, balanced and beautiful. Our formulas reflect evidence-based natural skin care learnings, and are crafted to work with skin's natural pace of renewal by nourishing emerging cells and supporting the hydro-lipid barrier. Our nutrient-rich ingredients deliver vitamins, minerals, antioxidants, essential fatty acids, and other phytonutrients to address specific skin care concerns. As a company, Burt's Bees operates with a triple bottom line—people, profit, planet—because you simply can't have one without the other two. We actively nurture our employees, our customers, our families, ourselves and our environment. By practicing what we preach, we hope to set an example for others to follow, and help people connect with the wisdom, power and beauty of nature in their daily lives.
What are the monthly traffic metrics for Burtsbees?
6/mo Traffic Growth
0.40%
All Time Traffic Growth
Create Free Account
Monthly Hits
588k
Time on Site
2.4Mins
Pages per Visit
2.0
Bounce Rate
60%
How fast is Burtsbees growing?
Burtsbees has grown by -7.5% in the last 6 months according to SimilarWeb.
How do people interact with Burtsbees?
Last month, Burtsbees received 588k visitors who spent an average of 2.4 minutes on the website and visited 2.0 different pages per session. Overall, 60% of people bounce on the first visit.
How do people find Burtsbees?
123.5k people (21%) visit Burtsbees directly. 422.3k (72%) people search for them in Google. Whereas, 5.1k (1%) discover Burtsbees through Facebook, Reddit, and YouTube. 9.4k (2%) visitors come from Burtsbees's email newsletters. Finally, 17.5k (3.0%) people come from affiliates and or paid referrals.
Who uses Burtsbees?
Burtsbees's top market is the United States and they receive 508.1k (86.3%) people.Then the 2nd is United Kingdom with 7.3k (1.2%).The 3rd is is Canada with 6.9k (1.2%).
Traffic Growth (last 6 months)
What do Burtsbees's customers say about them?
Review Score
3.1/5
Total Reviews
38
Info
Burt's Bees5 Star
45.0%
4 Star
5.0%
3 Star
5.0%
2 Star
10.0%
1 Star
35.0%
Read reviews that mention
MRS SENIOR
Disgraceful customer service
Reviewed on 2021-05-18T11:12:53
I have been using Burt’s Bees products for many years. I recently decided to start buying directly from the company to support them rather than giving money to Amazon or other large companies.My complaint is with their customer service . I am thoroughly disgusted at my treatment over a lost parcel. I have spent 3 weeks of constant emails and chasing my order to be constantly met with obvious delay tactics and then having to get very unpleasant to finally get my refund. It has been a huge waste of my time and effort and I will never buy from their website again. I am deeply disappointed in a company that promotes such an ethical and wholesome image. They have lost a loyal customer and I will not be recommending them to anyone again.
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Dianne
Lip Balm - NOT true to colour
Reviewed on 2021-05-16T10:04:28
Lip Balm. I would give 5 stars for the moisturising quality but if possible I would have given none for colour.I realise it is difficult to replicate true colour online, but after ordering what looked like a mid-pink colour which turned out to be red, I ordered a pink two shades lighter which, when applied, is coral so I ordered the palest pink which was practically the same as the first one. I'll go back to Lypsyl tinted lip balm.
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Mrs L Mac
great moisturiser, overpriced on their website
Reviewed on 2021-04-12T12:58:07
I bought Burts bees moisturiser and night cream from Sainsburys, for £7 and £10 respectively.I am absolutely delighted with the product, I have dry/combination skin, and in 1 week it feels so much better. Only giving 4 stars as I looked at their website and they want £16.49 for each product! That seems incredibly overpriced considering Sainsburys isn`t exactly a discount supermarket. So, top tip, don`t buy off their website when you will pay delivery as well!
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PG
So glad I ordered.
Reviewed on 2021-03-15T08:01:52
I was really dubious about ordering after seeing some of the reviews, I had been gifted the lip/cheek stick and really loved it so wanted to try more.I am so glad I did order, I chose standard free delivery, ordered on the Friday and it arrived by courier on the Sunday! So quick! The products are exactly what I expected, brilliant and beautifully packaged!! Will be ordering more.
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AGB
SELLING EXPIRED PRODUCTS
Reviewed on 2021-02-19T20:24:08
This company has no qualms about sending its customers expired products. I received an all weather SPF 15 lip balm,which expired in December 2019! This is disgraceful conduct, as if I hadn't checked the tiny print, I would have believed that my lips were effectively protected from harmful UVA/UVB rays. SPF's are not effective upon expiry. I will be reporting this to Trading Standards, because they still haven't got back to me, despite assuring me they would contact me within 48 hours.
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Andrew Laubach
Ordered product December 14th
Reviewed on 2021-01-07T21:36:13
Ordered product December 14th, 2020 and still not arrived Jan 7, 2021. I paid extra $10 for two day delivery.I cancelled order and Burt's is not reimbursing for my extra $10 expedited delivery fee Horrible customer service. Buy somewhere else.
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SHAZIA SHAIKH
Ordered on 16th Dec still not received…
Reviewed on 2020-12-27T15:57:05
Ordered on 16th Dec still not received the Christmas present I ordered. It’s now 27th Dec I have a tracking number that says dispatched but there’s no update on the Hermes website.Nobody is getting to the bottom of the delay. No idea if the item is even in stock???
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Wayne Sims
Give this company a wide birth if you…
Reviewed on 2020-12-22T22:43:16
Give this company a wide birth if you want to keep your sanity. Ordered various products for Christmas presents in November still waiting for them to arrive.Have been told that they are not in stock and they don't know when they will be ?
Have requested a refund have been consistently fobbed off via email saying they have requested refund for me however I am still waiting.
If I were you I wouldn't bother to use them just look at the customer service reviews
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