Review (August 2025)
La caisse d'epargne vous propose des produits et services bancaires adaptés à vos besoins, tout en privilégiant une relation de confiance et de proximité.
1B
Estimated Revenue
23.15M
Website Visitors
1.2/5
Trustpilot Score
What do we know about Caisse d’Epargne?
Estimated Revenue (2020)
$1B
Total Employees
19000
Founded
1818
Industry
Banking
Location
Paris, France
About
Caisse d’Epargne: La Caisse d'Epargne vous propose des produits et services bancaires adaptés à vos besoins, tout en privilégiant une relation de confiance et de proximité.
What is Caisse d’Epargne's Revenue?
Caisse d’Epargne's estimated revenue for 2024 is $1B.
What does Caisse d’Epargne do?
Caisse d’Epargne is a cooperative bank that supports all economic players. It shares its values of social responsibility and humanism with its member customers. It is committed to the heart of the regions, the 15 regional savings banks are involved on a daily basis in their clients' projects and provide them with tailor-made solutions. It has now had 4.8 million members and 20.6 million customers, managed by 4,182 bank branches and the My Online Banker branch. It was created in 1818 and is headquartered in Paris, France.
What are the monthly traffic metrics for Caisse-epargne?
6/mo Traffic Growth
0.70%
All Time Traffic Growth
Create Free Account
Monthly Hits
23M
Time on Site
5.0Mins
Pages per Visit
10.0
Bounce Rate
11%
How fast is Caisse-epargne growing?
Caisse-epargne has grown by -2.4% in the last 6 months according to SimilarWeb.
How do people interact with Caisse-epargne?
Last month, Caisse-epargne received 23M visitors who spent an average of 5.0 minutes on the website and visited 10.0 different pages per session. Overall, 11% of people bounce on the first visit.
How do people find Caisse-epargne?
15.1M people (65%) visit Caisse-epargne directly. 6.3M (27%) people search for them in Google. Whereas, 254.6k (1%) discover Caisse-epargne through Facebook, Reddit, and YouTube. 1.3M (6%) visitors come from Caisse-epargne's email newsletters. Finally, 19.9k (0.1%) people come from affiliates and or paid referrals.
Who uses Caisse-epargne?
Caisse-epargne's top market is the France and they receive 22.6M (97.6%) people.Then the 2nd is Reunion with 174.9k (0.8%).The 3rd is is Guadeloupe with 62.5k (0.3%).
Traffic Growth (last 6 months)
What are Caisse-epargne's ads on Google?
Google Ads
Caisse Epargne Auvergne - Exclusivité crédit conso.
https://www.caisse-epargne.fr/souscrire/credit-consommation-simulateur/error?codebanque=18715
Simulez votre projet avec la Caisse Epargne ! Simulation gratuite ! Un crédit vous engage. et doit être remboursé. Vérifiez vos capacités de remboursement avant de vous engager.
Keyword: caisse epargne auvergne
What do Caisse-epargne's customers say about them?
Review Score
1.2/5
Total Reviews
1317
Info
Caisse Epargne5 Star
14.3%
4 Star
0.0%
3 Star
0.0%
2 Star
14.3%
1 Star
71.4%
Read reviews that mention
John Smith
Literally holding my money and future hostage
Reviewed on 2020-12-16T18:08:57
We have been trying to close and account and get our money transferred from the French account to the American account for over a month and this bank has done Jack and Squat to make that happen.it take 3 to 4 days to get any reply to any email so we have to stay up to 1 AM to get people on the phone. I cannot believe they are allowed to act this way.
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Quan Kobina
My bank doesn’t deserve a 1 star…
Reviewed on 2020-09-17T09:20:02
My bank doesn’t deserve a 1 star rating. For starters, I just received a letter my bank is closing my account without giving any reason.For the past 2 months I’ve been working with them to solve an issue of a stolen card which was stolen in my mailbox apparently. I had to call 4 people at 3 different numbers to begin the process to resolve this issue. My conselleir was on vacation so it was even more difficult. After 3 weeks, several more calls and resending the paperwork twice, and sending a message stating I heard by law this was supposed to be resolved on 2 days that I fin slt received the €1500 back on my account. No apologies. No, check in to see how things were for me. All of this while I was away on vacation I worked to get this resolved. It’s like banking in a 3rd world country. Syville at the louvre location answers shows no empathy to me and it seems her bank is covering her mistakes. I was told by one of the members of the bank she made a mistake and should have shut off my cards and more importantly I never authorized a card be sent to my house.
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Chris
The CE in Charente should shut down. They are USELESS
Reviewed on 2020-05-14T17:36:47
The CE in Charente don’t even deserve any star. I have been with the CE for a very long time and only have praises for my local branch in Bruay/Escaut,part of the Hauts de France CE. The staff there have always provided me with a first class service. They are quick, efficient and solve any pb in no time. I cannot fault them. After having bought a property in Charente, I was advised to move my accounts in the region. I am so pleased I didn’t. When I asked for advice on the procedure, the local branch manager in my new town: Chalais told me: ‘I have enough to do as it is’. This was not a good start and left me cold.
In the difficult times brought upon us by the Covid virus, they were not open- fair enough . But in the de confinement stage in a green zone, they still couldn’t open: they cannot clean their premises???
Whilst everyone else is pulling their weight to get this world going round, I can only name and shame the Caisse d’Epargne in Charente.
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Lumineux Lumineux
Awful bank
Reviewed on 2019-10-21T09:00:13
Awful bank. I don't 'like' any banks, but this lot make Barclays seem efficient, effective and caring (must be bad!!!).Ridiculously high charges; misinformation given, contradictory information given (in person, in-branch), hidden charges, charges when they said there wouldn't be charges, made-up charges..outdated and unwieldy systems: the online banking system is risible, as most things have to be followed up in person in-branch, but we despair of going into the branch (Bellac, 87) because the personnel are always changing and never seemed to have been trained fully. They have never resolved one issue for us, we've had to do it ourselves. Every year they send us forms to fill in about our tax residency, then deny we have returned them and threaten us with the possible fines for not returning them. Also they have made some quite costly errors and we have never received a centime back.They claim to have posted bank cards out (twice, and despite telling us at he time that we must collect them in-branch), when they haven't arrived we complained and were charged for 'replacement lost cards'! Ditto with a PIN. I only have the time to write this because I am waiting for their online banking to come back online ('sorry for any annoyance caused. Right.) One word. Don't.
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Rose Enabs
Worst bank ever they took advantage of…
Reviewed on 2019-03-16T20:30:19
Worst bank ever they took advantage of me just because I don't understand everything in French,not for strangers. So so so disgusted and disappointed.
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Hards
WORST BANK EVER ST SEB SUR LOIRE
Reviewed on 2018-11-21T22:35:18
The worst bank is St sebastien sur Loire. I'm Currently unemployed and hardly have enough to get by,hence an overdraft on my account, worst decision to be honest. I was charged a whopping 265 euros of fees on my account, for being over my overdraft limit (Thanks to Pole emploi) for just 4 days! Rubbish service too, I talked to my counsellor and asked the bank politely for a refund, however the directrice offered us a deal... to give me just 100€ back only if I take out an insurance with them for 5€ a month for a year! the worst thing is that the directrice refused a meeting with us today to discuss it further she said I wont do anything!! cant believe I'm being treated like this. horrible Its stealing from the poor. Our next step will be the Service relations clientele!
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Sergy Di Sergio
Normal bank no pbm
Reviewed on 2018-08-03T16:09:18
Normal bank no pbm
Keith Wood
This is the worst bank in the world
Reviewed on 2018-07-31T08:34:12
This is the worst bank I have ever dealt with. We have been trying to close our account now for 6 months.When our business closed end Jan 18 we requested closure, 1st they said they wanted confirmation from the tax office we had paid all taxes. This was done, then they wanted our accountant to confirm closure. This was done, then they made us sign written forms, checked by solicitors in the UK we had done everything.
After 4 months they released a large part of the funds, 2 months on we still cannot close the account and get our funds. I have written 3 times to the Director of the bank, ignored, our business contact ignores us, yet still they charge us fees, in time our funds will all go on fees. Never ever use this bank
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