Great store with great customer service
Reviewed on 2021-04-15T15:10:58
wanted to buy switches that were out of stock. So i wrote them an Email asking when they will be back in stock.To make a long story short, a week later and after a little bit of back and forth with the CEO he offered me that he will put them up for sale when im available so i dont miss them. Thats just amazing customer support. Shipping within germany was very fast, no problems here. Only thing i could maybe criticize is that they have barely anything in stock, but that maybe due to Covid supply issues or something like that.read more
Reviewed on 2021-03-27T13:56:24
Great customer support.
Quick response, good prices and good products!
Fast shipping and great customer service
Reviewed on 2021-03-15T22:59:44
Fast order processing, shipping and very responsive and helpful customer service in case you want toreturn a product.
I didn't really receive a follow-up email when my returned order was delivered but I contacted them and got a fast response and very fast refund (1 minute after response to my email!).
Definitely recommend!read more
Reviewed on 2021-03-05T18:59:59
I ordered 110 Gateron Ink silent black switches, red switch films and a tube of Krytox GPL 105g0 and all arrived really quickly.The prices are pretty good and they arrived really quickly (Im from the Netherlands). Once i received the package i noticed that around 30-40 switches had a lot of bend pins and some are bend in such ways you cant bend em back without breaking. I emailed CandyKeys and i got a message back within 30 minutes. After some talking back and forth they said they would send me replacement switches. Amazing support, really quick too. The bend pins were due to the shiping company probably stepping on the package or putting another heavy package on it. My only advice for CandyKeys would be to send the switches in a box instead of a flat packet so if someone drops it or steps on it the switches are a bit safer. Other than that AMAZING. Wont be the last time i will be buying from this store :)read more
Reviewed on 2021-02-28T01:57:53
Very reliable vendor. Got everything I've ordered pretty timely and the packaging was good.They also answer support tickets fast :)read more
Reviewed on 2021-02-19T10:21:49
Ordered a Keychron k6 from them. I must admit I was anxious at first, seeing some reviews about people having issues with the deliveries but my experience with them was great!They have a discord server where you can reach out to them, answered all my emails in the time-span of 24 hours and they keyboard reached me 3 days earlier than what was expected.read more
best keyboard store in EU
Reviewed on 2021-02-11T12:46:30
Good prices, great delivery time and great customer service. The owner is really nice and give feedback on his discord server.Would recommend for anyone looking for a new keyboard.read more
Reviewed on 2021-02-09T12:22:26
Great customer service! My Anne Pro 2 keyboard I ordered was making a really loud buzzing noise when all the led lights were on.Contacted CandyKeys for a replacement and within 2 days I had a new keyboard!read more
