Review (August 2025)

Global website of canon inc., a leader in the fields of professional and consumer imaging equipment and information systems.

30.2B

Estimated Revenue

4.73M

Website Visitors

2.7/5

Trustpilot Score

What do we know about Canon USA?

Estimated Revenue (2020)

$30.2B

Total Employees

8500

Founded

1995

Industry

Consumer Electronics

Location

Melville, United States

About

Canon USA: Global website of Canon Inc., a leader in the fields of professional and consumer imaging equipment and information systems.

Social Links

Alexa Ranking: 5971

What is Canon USA's Revenue?

Canon USA's estimated revenue for 2024 is $30.2B.

What does Canon USA do?

Living and Working Together For The Common Good... - Kyosei Kyosei unites Canon and its employees in contributing to the prosperity of humanity and the protection of the world we share. As a leading provider of consumer, business-to-business, and industrial digital imaging solutions, our determination to live and work together for the common good permeates everything we do, from research and development, to product manufacturing, marketing, sales and distribution.

What are the monthly traffic metrics for Canon?

6/mo Traffic Growth

-16.50%

All Time Traffic Growth

Create Free Account

Monthly Hits

5M

Time on Site

3.4Mins

Bounce Rate

45%

How fast is Canon growing?

Canon has grown by 6.5% in the last 6 months according to SimilarWeb.

How do people interact with Canon?

Last month, Canon received 5M visitors who spent an average of 3.4 minutes on the website and visited 3.0 different pages per session. Overall, 45% of people bounce on the first visit.

How do people find Canon?

1.1M people (24%) visit Canon directly. 3.3M (69%) people search for them in Google. Whereas, 112.2k (2%) discover Canon through Facebook, Reddit, and YouTube. 36.9k (1%) visitors come from Canon's email newsletters. Finally, 49.2k (1.0%) people come from affiliates and or paid referrals.

Who uses Canon?

Canon's top market is the United States and they receive 3.3M (69.8%) people.
Then the 2nd is Canada with 219.9k (4.6%).
The 3rd is is Mexico with 93.5k (2.0%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Canon's ads on Google?

Google Ads

Canon.com - Canon® Direct Site - Visit Canon® Today & Save Big

https://shop.usa.canon.com/shop/en/catalog

Shop Cameras, Binoculars, Accessories & More! Explore Canon® Online For The Best Deals. Browse Through A Wide Range Of Cameras And Accessories Available Online From Canon®. Register Online. View Product Resources. Sign Up For Newsletter.

Canon.com - Canon® Cameras‎

https://shop.usa.canon.com/shop/en/catalog/cameras

Get High Quality Canon® Cameras! Shop Canon® Online Today & Save. Quality Accessories · Top Rated Lenses · Premium Cameras · Deals On Shipping Styles: Camera Lenses, Binoculars, Digital Cameras

Canon.com - Shop Canon® USA Direct‎

https://shop.usa.canon.com/shop/en/catalog

Save On The Canon® Official Site. Get Cameras, Printers, Ink & More! Top Rated Lenses · Premium Cameras · Deals On Shipping Styles: Cameras, Lenses, Printers, Ink, Flashes, Binoculars, Scanners, Copiers

Canon.com - Official Canon® Printers‎

https://shop.usa.canon.com/shop/en/catalog/printers-all-in-ones

Buy High Quality Canon® Printers. Buy Canon® Printers Online To Save! Easy Ink Finder · Deals On Shipping Styles: Megatank Inkjet Printer, imageCLASS Laser Printer, Photo Inkjet Printer, Crafting Printer, Refurbished Printer, Professional Printer

Canon.com | Canon® Direct Site | High Quality Products & More‎

https://shop.usa.canon.com/shop/en/catalog

Shop Canon® Direct Today & Save With Exclusive Deals On High Quality Canon® Products! Shop Online. Product Finder. Categories: Accessories, Supplies.

What do Canon's customers say about them?

Review Score

2.7/5

Total Reviews

49

Info

Canon Inc. キヤノン株式会社
5 Star
30.0%
4 Star
10.0%
3 Star
10.0%
2 Star
10.0%
1 Star
40.0%
Read reviews that mention
Nguen Si Thanh

Great cameras!

Reviewed on 2021-04-01T15:32:49

Great cameras!
Ben Ellison

shop.usa.canon.com customer service is…

Reviewed on 2020-12-30T15:45:37

shop.usa.canon.com customer service is terrible. I ordered a refurbished lens on Nov 28.The website and invoice say it was "in stock" but when I looked at my Canon account later, the lens was on backorder. Canon never told me. Then it got worse. I've never gotten through on the customer service phone line, though often tried. The customer email link didn't go anywhere and the Chat window was also unavailable. And then Chat turned out to be worthless when it did work today. They claim they can not tell me anything about delivery, or ship a new lens, or cancel my order. What may have been a chat bot said I had to call customer service and when I said that was impossible, it or they told me a new site under construction will fix that. So I don't have my $600+ lens, have no idea when Canon will ship it, and can't cancel the order without waiting on their phone line for possibly hours. And they could make that phone line less busy simply by allowing customers like me to cancel orders by email or chat. It's amazingly poor management compared to about every other online sales organization I've experienced. I'm really surprised that company like Canon would treat customers like this, though the problem may just be here in the USA.
read more
Otto Simon

so hard to connect to wifi

Reviewed on 2020-12-06T10:29:02

so hard to connect to wifi
Slinguser

Lack of instructions to setup Wifi on the printer

Reviewed on 2020-11-17T14:55:55

Walmart had a Canon TS302 on BF for $39 dollars so I jumped and bought it to replace my HP Officejet 87xx series which died.I downgraded to a small printer which was just wireless and in a small form factor. The printer arrived and setup seemed simple till the Wi-Fi part. Since there is no LCD or keypad on the printer I spent nearly 50 minutes trying to figure it out. No instructions on in the manual and seemed nothing on Canon but Google tabs after tabs that opened. Finally, I went to YouTube where people gave an overview to set it up via Android or IOS. So I download the app on my iPhone still nothing worked with getting no printer found. Now the reason was the Canon app needs the user to allow second popup on the phone to set the location. Not sure why but once I allowed this the printer was found, and I could install it on all my computers. I worked computer support in college and after till moving up in IT. This is the worst way to get a printer installed on a home or office WIFI. Canon should have coded the software to detected the printer then prompt the user to enter the WIFI password to continue. No owner should have to use a tablet or phone to get this to work on WIFI to install it. I can assure you most home users would be going in circles on getting it on WIFI to install it, and if this how one installs it. Clearly tap a note on the printer saying "Read this to setup WIFI". After getting it setup. For $39 dollars I cannot complain it does its job, and if it dies.. I only lost $39 dollars against $150 or more from buying a more expensive printer. Time will tell how long this one lasts. Updating on January 19th 2021 The printer was not truly wireless meaning it needed the old USB cable from the computer to the printer. (which is not included). Therefore after a lot of back and fourth with Canon I got a refund, and bought another printer which is totally wireless.
read more
Sarah

I'm a begginer photographer and I…

Reviewed on 2020-11-06T20:26:01

I'm a begginer photographer and I wanted to work with professional equipment, so I bought a Canon EF 24-105mm.I'm in love with this lens! The photo is great. Everyone is delighted: me, my friends, my family and my clients. Thanks for the great quality!
read more
XX

CANON is AWFUL I've NEVER had so much problem

Reviewed on 2020-10-13T18:04:26

I have NEVER had so much problems by lousy customer service EVER than by Canon.us company - I havebeen spending over 7 hours waiting and dealing with customer service agent after agent and ALL have been so inept that I have to call back - they ALWAYS make mistakes, their phone menu does not offer options to address the continuing problems; their website does not update information that I have registered the product - their SUPERVISORS also make mistakes. ALL has proven they are an awful company to deal with, or even buy products. FORGET CANON - save yourself hours of trouble and awful customer service and a waste of your time.
read more
belly beh

Best camera factory

Reviewed on 2020-10-01T09:12:47

good camera quality and lenses.Recommend!
Nick L.

Terrible customer support

Reviewed on 2020-08-07T15:07:37

Terrible customer support

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