Review (August 2025)

Get the help you need for your children, pets, elderly parents, home and lifestyle. making it easier to find better care for your whole family.

198.27M

Estimated Revenue

6.5M

Website Visitors

1.1/5

Trustpilot Score

What do we know about Care.com?

Estimated Revenue (2020)

$198.27M

Total Employees

10000

Founded

2007

Industry

Internet

Location

Austin, United States

About

Care.com: Get the help you need for your children, pets, elderly parents, home and lifestyle. Making it easier to find better care for your whole family.

Social Links

Alexa Ranking: 5759

What is Care.com's Revenue?

Care.com's estimated revenue for 2024 is $198.27M.

What does Care.com do?

Care.com is a consumer tech company with heart. We're on a mission to solve a human challenge we all face: finding great care for the ones we love. We're moms and dads and pet parents. We have parents and grandparents so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that. Here, entrepreneurs, self-starters, team players, and big thinkers unite behind a common cause. Here, we're applying data analytics, AI and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy, if you thrive on collaboration and building new things, and if you're all about using your talent for good, Care.com is the place for you.

What are the monthly traffic metrics for Care?

6/mo Traffic Growth

-26.10%

All Time Traffic Growth

Create Free Account

Monthly Hits

6M

Time on Site

4.8Mins

Bounce Rate

43%

How fast is Care growing?

Care has grown by 35.3% in the last 6 months according to SimilarWeb.

How do people interact with Care?

Last month, Care received 6M visitors who spent an average of 4.8 minutes on the website and visited 6.0 different pages per session. Overall, 43% of people bounce on the first visit.

How do people find Care?

3.3M people (51%) visit Care directly. 2.5M (39%) people search for them in Google. Whereas, 87.2k (1%) discover Care through Facebook, Reddit, and YouTube. 278k (4%) visitors come from Care's email newsletters. Finally, 37.6k (0.6%) people come from affiliates and or paid referrals.

Who uses Care?

Care's top market is the United States and they receive 5.5M (84.5%) people.
Then the 2nd is United Kingdom with 235.6k (3.6%).
The 3rd is is Canada with 197.8k (3.0%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Care's ads on Google?

Google Ads

Care.com® Official Site | Care for all you love.‎

https://www.care.com/

FInd care for kids, seniors, and your home. Join to get started today! Join today to find experienced nannies, housekeepers, senior caregivers & dog walkers. Match made every 3 min. Background check options. In-depth profiles. Reviews and references. Appl

Care.com® Nannies - Better Care Starts Here.

http://www.care.com/better-care-starts-here-p1087-q86793779%7C1-rxsem_google%7CSeekers_Childcare_nanny_02%7Cnannies_e%7C222466322098%7Cexact_nannies.html

Need help with your little one? Find great nannies on Care.com today! Application every 2 sec. Reviews and references. Background check options. In-depth profiles. Match made every 3 min. Free job listings. Services: Childcare, Housekeeping, Pet Care, Tutoring.

Babysitters at Care.com® | Find Your Perfect Sitter.‎

https://www.care.com/better-care-starts-here-p1087-q88593404.html

Get access to great babysitters, background check options, & more today! Free job listings. Reviews and references. Application every 2 sec. Match made every 2 min. In-depth profiles. Types: Babysitters, Nannies, Au Pairs, Caretakers.

Care.com® Official Site | Browse, Contact & Hire Online‎

https://www.care.com/

We have a wide range of carers for kids, the elderly, pets & homes near you. Background check options. Free job listings. Reviews and references. In-depth profiles. Match made every 3 min. Application every 2 sec. Services: Childcare, Housekeeping, Pet Ca

Find a Nanny at Care.com® - Better Care Starts Here.

http://www.care.com/better-care-starts-here-p1087-q86793779|1-rxsem_google|Seekers_Childcare_nanny_02|nanny_e|186561670455|exact_nanny.html

Need help with your little one? Find your perfect nanny on Care.com today! Match made every 3 min. In-depth profiles. Application every 2 sec. Reviews and references. Background check options. Free job listings. Types: Babysitters, Nannies, Au Pairs, Caretakers.

What do Care's customers say about them?

Review Score

1.1/5

Total Reviews

1563

Info

Care.com
5 Star
0.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
100.0%
Read reviews that mention
Di Dee

I have emailed them multiple times to…

Reviewed on 2021-05-19T20:13:32

I have emailed them multiple times to unsubscribe me, multiple emails daily. Very unprofessional.
Senem Bailey

Waste of money and time

Reviewed on 2021-05-19T09:07:37

Waste of money and time. If you are not happy with it they don't refund.
Ben Lundin

Garbage

Reviewed on 2021-05-18T20:46:02

Garbage. Missed my cancellation day by 24 hours and they refused to refund the monthly fee.Pretty bad customer service.
read more
Lexci Gonzalez

Terrible company to work for

Reviewed on 2021-05-18T17:46:16

Terrible company to work for. They don't care about their employees. They say it is flexible hours but they expect everyone to be available for a certain amount of hours a week!When a family books you, you don't even get a chance to accept or decline it!
read more
Terry Hearfield

Swindlers

Reviewed on 2021-05-18T14:58:07

This should be a good service. You sign up for a set duration which is cheaper the longer you sign up for,then you get access to people advertising their services. I registered for 1 month, which is at a premium greater than if I'd say registered for 3 months. At the end of the month, Care.com continue to take money indefinitely, and at the increased one month premium. When I challenged this, they said they'd done so to be helpful. I did get some of the money refunded but not all of it.
read more
Dariel George CNA/GNA

$39.99 just for a freaking ACCOUNT!

Reviewed on 2021-05-17T20:51:36

I haven’t even used care.com yet. It’s literally 39.99 just to have a freaking account?!On TOP of paying the sitters/caregivers?! Like what the heck? Plus when I tried working for this company (since i have my caregiver license) I was going to be a baby sitter but the lady that wanted me to babysit literally cursed me out for not being able to, i told them this and they left her review on my page and I ended up deleting the entire account.
read more
Helen Mellor

Zero stars. Scammers & thieves

Reviewed on 2021-05-17T14:24:52

I’d leave a zero if I could. The auto renew is not made clear and even at the point (the day)of rollover I immediately notified them I did not sign up to a subscription and they refused to return my money. Absolutely diabolical company.
read more
Kristin Odonnell

Nothing but problems and still dont have a caregiver

Reviewed on 2021-05-17T12:53:12

I posted a job and had 5 people apply, I messaged all of them back in less than 24 hours and then got absolutely nothing back.I sent a customer service request to see how I am able to verify my messages are being received as it seems strange that 5 would actually apply then get no response when I responded back about speaking with them further and for references. The response I got from customer service email was that care.com is that they are not responsible for matching me with a caregiver and that members take positions based on their availability. They did not address my concerns about whether or not my messages are going through. They post on their site that if I do not respond to applicants they will close my job posting so they can clearly monitor this stuff and when I try to call the phone number just refers you to the website then disconnects you. I also noticed that when I go to the tab for post job and view my closed jobs there is a posting in there that isn’t even mine. This is a terrible service.
read more

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