Review (August 2025)
Get the sleep you've always dreamed of. casper's award-winning mattresses, sheets & more are quality-crafted and ethically built in the usa. free shipping & returns!
446.12M
Estimated Revenue
3.73M
Website Visitors
4.3/5
Trustpilot Score
What do we know about Casper?
What is Casper's Revenue?
Casper's estimated revenue for 2024 is $446.12M.
What does Casper do?
Casper is a global sleep company that launched in 2014 with one perfect mattress sold directly to consumers — eliminating commission-driven, inflated prices. Its critically acclaimed sleep surface was developed in-house, has a sleek design, and is delivered in a small, "how did they do that?"-sized box. The company is one of the fastest growing consumer brands of all time, and its product line has increased to include sheets, pillows, a matching foundation, and a dog mattress. Casper was named one of Fast Company's 50 Most Innovative Companies in the World, and its eponymous mattress was crowned one of TIME Magazine's Best Inventions of 2015. Web: http://casper.com Twitter: http://twitter.com/casper Instagram: http://instagram.com/casper Facebook: http://facebook.com/casper
What are the monthly traffic metrics for Casper?
6/mo Traffic Growth
-3.20%
All Time Traffic Growth
Create Free Account
Monthly Hits
4M
Time on Site
1.7Mins
Pages per Visit
2.0
Bounce Rate
60%
How fast is Casper growing?
Casper has grown by -17.2% in the last 6 months according to SimilarWeb.
How do people interact with Casper?
Last month, Casper received 4M visitors who spent an average of 1.7 minutes on the website and visited 2.0 different pages per session. Overall, 60% of people bounce on the first visit.
How do people find Casper?
841k people (23%) visit Casper directly. 2.3M (62%) people search for them in Google. Whereas, 66.1k (2%) discover Casper through Facebook, Reddit, and YouTube. 56.9k (2%) visitors come from Casper's email newsletters. Finally, 315.7k (8.5%) people come from affiliates and or paid referrals.
Who uses Casper?
Casper's top market is the United States and they receive 2.8M (74.4%) people.Then the 2nd is Canada with 443k (11.9%).The 3rd is is United Kingdom with 81.6k (2.2%).
Traffic Growth (last 6 months)
What do Casper's customers say about them?
5 Star
15.0%
4 Star
0.0%
3 Star
0.0%
2 Star
10.0%
1 Star
75.0%
Read reviews that mention
Mr Shaw Young
"The Essential" Capser Mattress is Essentially crap
Reviewed on 2021-05-17T07:32:22
Have "The Essential" Capser King mattress now for just over a year and it has sunken significantly either side- now very uncomfortable.My Silent Night mattress that I paid less than half the amount of money for from Costco lasted me 6 years. Casper represent crap quality mattresses.
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Dylan Hunt
poor quality and poor customer service
Reviewed on 2021-04-27T21:18:21
Refused to return a duvet that lacked expected quality due to it being 7 days past their 'trial period'.Expected better from Casper and will be going back to Brooklinen for all bedding. Definitely made a mistake trying to order a duvet from casper.
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Karen H Ives
Lied about delivery, didn't make it right
Reviewed on 2021-04-22T17:07:17
I needed a mattress and was looking for a good, solid option that could be delivered in a timely manner.I ordered something on another site--but learned that the mattress would take 14 business days to arrive!--too long. So I went over to Casper and saw that mattresses arrive between 5-7 business days after order. Could this be true? I chatted with someone just to be sure, and was told yes. GREAT! I immediately cancelled the other ordered and ordered a mattress, box spring, and bed frame from Casper, comforted by the knowledge that the delivery of my order was imminent.
The bed frame arrived in five business days. Great! The box spring arrived in seven business days. Great! The mattress? The day before the mattress was promised to arrive (seven business after my order) I was told I could expect the mattress a full week AFTER what I was told. 5-7 business days? The expectation set on their website and confirmed by their employee? A total lie. And, to top it all off, I was given less that 24 hours notice that the mattress would NOT be arriving when promised.
I called Casper. Surely they would find a way to make this right. I knew there was likely nothing they could do to get me my mattress--I would have to cancel the order and find another mattress that could be delivered IMMEDIATELY--but I figured they would try to make up for the fact that they put me in the stressful situation of scrambling to find a mattress store that could do same-day delivery. A discount on my order, maybe a discount on future orders... something.
NOPE!
I talked to three people at Casper, including a supervisor, who politely told me that the difficult situation they'd put me in was none of their concern, they didn't care. They canceled the order, callous to the pain they caused by their communication mistake and their failure to communicate their delay.
I'm very disappointed in Casper. If Casper isn't able to take responsibility in fixing their mistakes, I wonder what other ways they're failing to maintain integrity.
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James Reiman
THE WORST EXPERIENCE EVER
Reviewed on 2021-04-21T20:09:26
If anyone is considering buying a mattress from Casper please DO NOT until you read this.We placed an order on Nov 20, 2020, and still have not received our order. In fact we paid for our mattress in advance. Casper has provided ZERO customer service follow through. At this point we still do not know the status of our order. Never as a businessman and consumer have I been so offended by a manufacturers mistreatment of a customer.
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Patrick McGlead
Loved the ease of buying this mattress…
Reviewed on 2021-04-15T12:34:16
Loved the ease of buying this mattress and the fact that no delivery operatives were needed to carry it into the house.It arrives in a box which I was easily able to handle and unpack. The mattress was easy to prepare for use and is as comfortable as defined in the marketing information. Very pleased.
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Trevor Wasney
Terrible Company
Reviewed on 2021-03-31T22:05:55
I would have put 0 stars if available. Casper has absolutely no concept of customer service.I called today to let them know that the mattress I bought is creating back pain. I asked what options were available to me. The “customer service” rep told me it would be almost $3,000 to upgrade to a more firm mattress. I bought 2 mattresses at the same time and my daughters mattress works for her but mine is has led to very uncomfortable sleeps over the last number of months. I can barely walk today so I finally called Casper to see what options there were to possibly change mattresses. The only option available was if i spend an additional $3,000 they will sell me a new mattress. Unbelievable. DO NOT buy a mattress from this company as they do not guarantee satisfaction and have no concept of customer service.
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Rivadavia C Drummond A Neto
Delivery nightmare and non-responsive customer service
Reviewed on 2021-03-30T19:13:51
Read my post before making your decision. The sales process at the store was excellent and helped with our family decision.Logistics was a nightmare as I was promised delivery dates could be set for a specific date. The boxes sent were heavily damaged and parts were broken/scratched (did not look like a new product). One of their suppliers called me and told me it would be easier to drive to Home Depot and buy a part than waiting for Casper to send it by mail. Customer service has interrupted communications with no apparent reason, besides the fact I’m serious about a full return of goods bought if no plausible solution is achieved.
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martin flaherty .
The lights gave up after 3 months use.
Reviewed on 2021-03-04T02:06:55
The lights gave up after 3 months use.
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