Review (August 2025)
Discover our luxury cruises to the caribbean, mediterranean, alaska & more. drinks, wi-fi, and tips included on every cruise. book your cruise today!
95M
Estimated Revenue
2.88M
Website Visitors
2.1/5
Trustpilot Score
What do we know about Celebrity Cruises, Inc.?
What is Celebrity Cruises, Inc.'s Revenue?
Celebrity Cruises, Inc.'s estimated revenue for 2024 is $95M.
What does Celebrity Cruises, Inc. do?
Since its inception in 1989, Celebrity has held true to its original commitment of taking the very best aspects of classic, elegant cruising and updating them to reflect current lifestyles. What sets Celebrity apart from other vacation choices today is the cruise line's passionate dedication to providing guests with a cruise experience that exceeds expectations. This extraordinary performance level has become the definition of Celebrity Cruises, and has set the worldwide standard for today's expression of what first made cruising famous -- high quality, superior design, spacious accommodations, grand style, attentive service and exceptional cuisine.
What are the monthly traffic metrics for Celebritycruises?
6/mo Traffic Growth
-9.70%
All Time Traffic Growth
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Monthly Hits
3M
Time on Site
6.3Mins
Pages per Visit
6.0
Bounce Rate
40%
How fast is Celebritycruises growing?
Celebritycruises has grown by 13.8% in the last 6 months according to SimilarWeb.
How do people interact with Celebritycruises?
Last month, Celebritycruises received 3M visitors who spent an average of 6.3 minutes on the website and visited 6.0 different pages per session. Overall, 40% of people bounce on the first visit.
How do people find Celebritycruises?
1.3M people (45%) visit Celebritycruises directly. 1.3M (45%) people search for them in Google. Whereas, 26.5k (1%) discover Celebritycruises through Facebook, Reddit, and YouTube. 72.3k (3%) visitors come from Celebritycruises's email newsletters. Finally, 99.8k (3.5%) people come from affiliates and or paid referrals.
Who uses Celebritycruises?
Celebritycruises's top market is the United States and they receive 2.2M (76.7%) people.Then the 2nd is United Kingdom with 263.8k (9.1%).The 3rd is is Canada with 191.2k (6.6%).
Traffic Growth (last 6 months)
What do Celebritycruises's customers say about them?
Review Score
2.1/5
Total Reviews
87
Info
Celebrity Cruises5 Star
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1 Star
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Read reviews that mention
Wilhelm Wille
Hard times for Celebrity and others
Reviewed on 2021-05-20T15:13:43
I understand very well the frustration and disappointment of all those who have been waiting for their money for months.But isn't it a little unworldly to expect travel companies to repay money when the business has completely collapsed? If no new money comes in, nothing can be paid out. It is primarily about the survival of the company. Celebrity has promised me a refund within 4 months. After 3 months it was there. What surely all touristic companies need to improve is their communication.
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Ian S
Cruise Swap
Reviewed on 2021-04-22T14:30:23
Cruise Swap
Well I could not believe this until my wife told me and showed me the correspondence.Booked a 12 night cruise around the Med with Conciearge service, leaving Southampton for 14 wonderful days around some wonderful European Ports. Due to pandemic the Med cruise(Aug 2021) was cancelled, however a new cruise for August was given as a replacement, A 7DAY CRUISE AROUND THE UK!!. And luckily this is being done for the same price!!! Thats wondefull
So 7 nights as against 12 around the med
3 ports Inverness, Belfast and Portland!! As against ( ports of Gib, Barcelona, Ville France, Split etc etc
We got Notification that we are on the cruise round the UK, No I didnt choose this you have just decided to book me on it without my knowledge.
Well, at present Im trying to cancel the UK trip, If I wanted to go to UK I would book one. Trying now to book the same cruise round the Med for 2022, funnily enough the 2022 cruise same itenary is £500 more expensive.
I suppose Celebrity have to make some money to survive in this Pandemic, but I dont think measures like this will help in the long term.
Why isnt ABTA the British Govt doing something about these awfull practices I think Celebrity are just trying it on.
Unbelievable!
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Karen
When the chips are down, Celebrity is there
Reviewed on 2020-10-17T21:14:22
First we had a wonderful cruise in the Galapagos on the xPedition in March. We had a follow on tour to Peru.They closed Ecuador just as we were leaving the ship. They flew us on the Quito. We couldn't go home from there as there were no seats so they flew us to Peru. After one day in Peru, the government closed Peru. We had 24 hours to get out of the country. Almost immediately our Celebrity Guide called us to make sure we wanted to leave which we did. Forty five minutes later she called and said she had a flight for us in the morning with confirmed seats and that we would be picked up at the hotel at 4:30am. We were picked up by a van with just us and taken to the airport then escorted into the airport with a valet for our bags. Once in the airport we were given our own guide to escort us through the check in line and through the airport to the security gate. The airport was a Zoo; thousands of people trying to get out. We boarded our plane and were out of Peru about 12 hours after the announcement. We made it home without incident. Shout out to Celebrity Cruises. I would say this was a rubber hitting the road situation and they handled it beautifully. BTW, thousands of people got stuck in Peru but not us with the help of Celebrity.
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cate hanley
Buyer Beware - Awful Treatment of Customers
Reviewed on 2020-10-17T14:29:54
Like many, I regarded Celebrity in highest esteem until this year. My travel agent advised me to cancel our cruise as the final payment was due and the cruise would not sail anyway.It took months to get a voucher for my next cruise after a battle with awful customer service where all I wanted was a lift and shift (take the very same cruise next year). I’ll not be going to Alaska with Celebrity as the cost has risen 25%. Absolutely ridiculous! My voucher is being used for a small Caribbean cruise so I don’t lose my money and they don’t get much more. This will be my fifth and final cruise with Celebrity. My advice, go with another company that actually wants their customers to return
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Jim Upton
My cruise was cancelled in May I phone…
Reviewed on 2020-09-17T15:11:16
My cruise was cancelled in May I phone up for full refund they Told me 90 days so that was August 21and no refund so since then I have phone and email and now they are saying you got wait bit longer all that interested they are making on our money it all wrong so going to see if my bank will chase these poeple
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LjM
Celebrity/Royal Caribbean Refunds Withheld
Reviewed on 2020-08-26T20:06:59
Cruise cancelled (covid) and refund issued promptly to my travel agent Planet Cruise/IGLU who are still witholding my refund after 135 days.Celebrity/Royal Caribbean need to deal with this disgraceful/illegal behaviour by Planet Cruise/IGLU which is affecting hundreds if not thousands of their customers.
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Jeff Chaplin
Refund
Reviewed on 2020-08-25T11:18:41
Thank you for the refund from the cancelled cruise due to COVID 19, but the refund was sent to IGLU because I booked with them,bad decision, this money has not been refunded to me by IGLU, 100 days and counting. Future cruises will be booked direct with you and never IGLU. Please pass this information to IGLU
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Ann ODonovan
Celebrity the real American Bandits
Reviewed on 2020-08-17T17:38:25
Dont bother wasting anymore of your hard earned cash on trying to get a refund from Celebrity.I have waited almost 5 months and now been issued with vouches despite being offered a full refund at the time. All I hear is one lie after another at a cost of 7p a minute, raking in extra revenue passing me from one department to another only to be told ' wrong department'. Do Celebrity really believe I would part with another cent to the most untrustworthy company I have ever had the misfortune to deal with. Even Ryanair have more scruples. They dont fly so you get a refund. Celebrity dont sail so you get a voucher.
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