Review (October 2024)

Streamline your operations, expand to new channels, and grow sales from a centralized, multichannel e-commerce platform. see how channeladvisor can help.

135.93M

Estimated Revenue

664.35k

Website Visitors

3.2/5

Trustpilot Score

What do we know about ChannelAdvisor?

Estimated Revenue (2020)

$135.93M

Total Employees

840

Founded

2001

Industry

Computer Software

Location

Morrisville, United States

About

ChannelAdvisor: Thousands of sellers rely on ChannelAdvisor’s e-commerce platform to streamline marketing, selling and fulfilling activities across 100+ channels.

Social Links

Alexa Ranking: 7515

What is ChannelAdvisor's Revenue?

ChannelAdvisor's estimated revenue for 2023 is $135.93M.

What does ChannelAdvisor do?

ChannelAdvisor (NYSE: ECOM) is a leading e-commerce cloud platform whose mission is to connect and optimize the world's commerce. For nearly two decades, ChannelAdvisor has helped brands and retailers worldwide improve their online performance by expanding sales channels, connecting with consumers around the world, optimizing their operations for peak performance and providing actionable analytics to improve competitiveness. Thousands of customers depend on ChannelAdvisor to securely power their sales and optimize fulfillment on channels such as Amazon, eBay, Google, Facebook, Walmart and hundreds more.

What are the monthly traffic metrics for Channeladvisor?

6/mo Traffic Growth

-1.10%

All Time Traffic Growth

Create Free Account

Monthly Hits

664k

Time on Site

10.2Mins

Bounce Rate

42%

How fast is Channeladvisor growing?

Channeladvisor has grown by 20.5% in the last 6 months according to SimilarWeb.

How do people interact with Channeladvisor?

Last month, Channeladvisor received 664k visitors who spent an average of 10.2 minutes on the website and visited 7.0 different pages per session. Overall, 42% of people bounce on the first visit.

How do people find Channeladvisor?

285.9k people (43%) visit Channeladvisor directly. 128k (19%) people search for them in Google. Whereas, 6.8k (1%) discover Channeladvisor through Facebook, Reddit, and YouTube. 170.8k (26%) visitors come from Channeladvisor's email newsletters. Finally, 2k (0.3%) people come from affiliates and or paid referrals.

Who uses Channeladvisor?

Channeladvisor's top market is the United States and they receive 389.3k (58.6%) people.
Then the 2nd is United Kingdom with 78.2k (11.8%).
The 3rd is is Germany with 44.7k (6.7%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What do Channeladvisor's customers say about them?

Review Score

3.2/5

Total Reviews

40

Info

ChannelAdvisor US

[email protected]

9192499798

Morrisville

5 Star
65.0%
4 Star
25.0%
3 Star
0.0%
2 Star
5.0%
1 Star
5.0%
Read reviews that mention
Damien Heenan

Channel Advisor Managed Services does…

Reviewed on 2020-09-30T19:47:24

Channel Advisor Managed Services does not provide enough time for their assigned account manager to be effective. With ten clients to manage for each account manager and a 30 minute weekly meeting,this allows just 3.5 hours to work on your account each week. That is barely enough time for implementation let alone training. That is why their timeframe for most things 3 months is out. Managed Services does not mean managing the entirety of your account. They manage only setup of marketplaces and actions within the Channel Advisor platform excluding the bulk data management. Your account manager may not be experienced enough in your industry to effectively launch your marketplace stores. Our industry has a lot of MAP (minimum advertised price) policies and did not think to suggest a profitability factor for listings, thus causing our store launches to sell products that are not profitable for marketplaces. So, do not expect fast results.
read more
Richard S.

We've always had a great relationship…

Reviewed on 2020-07-14T22:41:42

We've always had a great relationship with ChannelAdvisor, and we recommend to anyone whose businessis sufficient to warrant the cost.
read more
Ocean Zhang

Good luck cancelling

Reviewed on 2020-04-14T18:08:59

Billing nightmare. Our company went out of business after using CA for 11 years. Our contract auto renews every year unless we cancel it.The billing date is in December, but apparently the renewal date was 30 days earlier in November. After so many years, all I knew about was the billing date. I didn't even know the renewal date was 30 days prior. Anyway, I thought I canceled in plenty of time before the billing date, but apparently it was only 3 days before the contract renewal date. They wanted 30 days notice before the renewal date. So now they want to put me on the hook for an entire additional year at $10k for services that I have not used in months before my cancellation notice. And I still have not used it nor intend to use it because our business is closed down. I don't understand their need to bill me for 1 year in the future for a service that won't be used. Now our account has been sent to collections. Horrible company to do business with. It's completely unethical what they're doing. Fashion Bloom / Baby Town
read more
Joel Gearhardt

Channel Advisor is a very cost…

Reviewed on 2018-04-19T15:14:38

Channel Advisor is a very cost effective way to integrate into multiple marketplaces.They have a great partnership with people like eBay, which helps us stay ahead of changes.
read more
Pam Spurbeck

Channel Advisor has really helped our…

Reviewed on 2018-04-19T14:17:56

Channel Advisor has really helped our business grow. They provided a platform in which we are perfectlystaged to expand our reach exponentially with less work on our end.
read more
Si Shen

Great business partner

Reviewed on 2018-04-19T07:07:22

Channel advisor not only provides large amount of sellers for our marketplace platform but also makes business much more efficient and effective.Staff are super professional and know what we Marketplace wants and what sellers needs. I appreciate our partnership with Channel Advisor.
read more
Gavin

Great software that makes selling on…

Reviewed on 2018-04-18T20:36:52

Great software that makes selling on marketplaces much easier
Stanley Chen

Best Software for Ecommerce

Reviewed on 2018-04-18T20:35:08

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