Review (April 2024)
Discover chloé's free-spirited femininity and shop the latest designer bags, shoes, ready-to-wear apparel and accessories, all created in paris. shop now.
110M
Estimated Revenue
1.01M
Website Visitors
1.6/5
Trustpilot Score
What do we know about Chloé?
Estimated Revenue (2020)
$110M
Total Employees
920
Founded
1952
Industry
Luxury Goods Jewelry
Location
Paris, France
About
Chloé: Discover Chloé's free-spirited femininity and shop the latest designer bags, shoes, ready-to-wear apparel and accessories, all created in Paris. Shop now.
What is Chloé's Revenue?
Chloé's estimated revenue for 2023 is $110M.
What does Chloé do?
The freedom to grow with confidence. At Chloé, every day presents an opportunity to realize your potential within an organization that turns collaborative ideas into desirable creations. As one of the leading luxury fashion houses based in Paris, Chloé presents a sense of style that is forward yet timeless. To know the story of founder Gaby Aghion, is to also understand that Chloé encourages a relevant vision fueled by six meaningful values: natural femininity, modernity, free-spiritedness, effortlessness, sisterhood and grace. For more than a half-century, each incoming designer – whether Karl Lagerfeld, Martine Sitbon, Stella McCartney, Hannah MacGibbon Phoebe Philo or Clare Waight Keller – has given shape to the Chloé Girl as an identity with international reach. Today, what artistic director Natacha Ramsay-Levi brings to Chloé is a distinctly feminine vision, one that exudes inner strength and embraces diversity. And we believe this applies as much to those working at Chloé at those wearing the clothes. From the studio team to the stylists in boutiques, talent in one area stimulates talent across all areas, with 1,100 employees contributing to a cycle of dynamic productivity. As our growth reflects our ambitions, our teams are constantly aware that creativity and business flourish side-by-side. In 1952, Gaby Aghion founded Chloé to give women freedom to dare to be themselves. The culture at Chloé is naturally inclined towards positivity and self-fulfillment. Here, with togetherness and purpose, people not only find their place, they proudly advance forward, season after season.
What are the monthly traffic metrics for Chloe?
6/mo Traffic Growth
6.80%
All Time Traffic Growth
Create Free Account
Monthly Hits
1M
Time on Site
1.6Mins
Pages per Visit
3.0
Bounce Rate
55%
How fast is Chloe growing?
Chloe has grown by -30.1% in the last 6 months according to SimilarWeb.
How do people interact with Chloe?
Last month, Chloe received 1M visitors who spent an average of 1.6 minutes on the website and visited 3.0 different pages per session. Overall, 55% of people bounce on the first visit.
How do people find Chloe?
313.2k people (31%) visit Chloe directly. 633.5k (63%) people search for them in Google. Whereas, 26.4k (3%) discover Chloe through Facebook, Reddit, and YouTube. 5.8k (1%) visitors come from Chloe's email newsletters. Finally, 12.1k (1.2%) people come from affiliates and or paid referrals.
Who uses Chloe?
Chloe's top market is the United States and they receive 368.8k (36.5%) people.Then the 2nd is United Kingdom with 116.6k (11.5%).The 3rd is is France with 100.4k (9.9%).
Traffic Growth (last 6 months)
What are Chloe's ads on Google?
Google Ads
Chloé™ Bags | Complimentary Shipping | Festive Iconic Gifts | chloe.com
https://www.chloe.com/us/chloe/shop-online/women/bags?gclid=EAIaIQobChMI74blmKvb3gIVBbXACh328Qv6EAAYASAAEgLjv_D_BwE
Shop Chloé's Festive Bags. Start The Season In Style. Discover Our Holiday Selection And Choose The Perfect Gift. Track Your Order. Complimentary Returns. Secure Payment. Free-Spirited Luxury. 850 Madison Ave, New York, NY - (212) 717-8220
Chloé™ Flats - Discover the New Collection - chloe.com
https://www.chloe.com/us/shop-online/women/flats
Shop the Latest Collection of our Elegant Flats Online. Track Your Order · Express Shipping · Sale Now On · Secure Payment 850 Madison Ave, New York, NY - (212) 717-8220
Chloé™ Handbags | Enter Chloé's World | chloe.com
https://www.chloe.com/us/chloe/shop-online/women/bags
Adopt The Carefree Chloé Girl Attitude With Our Handbags Collection. Free Shipping.
Chloé™ Bags | Enter Chloé's World | chloe.com
https://www.chloe.com/ca/chloe/shop-online/women/bags
Discover Classic Pieces Loved by Chloé Girls Around The World. Shop Online Today 850 Madison Ave, New York, NY - (212) 717-8220
Chloé™ Official Website | Summer Sale | chloe.com
https://www.chloe.com/
Discover Classic Pieces Beloved by Chloé Girls & Enjoy Free Shipping. Shop Our Shoes, Bags, Accessories & Ready-To-Wear. Free Standard Shipping. Shop The Summer Sale. Secure Payment. Complimentary Returns. Live Chloé Stylist Online. Track Your Order.
What do Chloe's customers say about them?
Review Score
1.6/5
Total Reviews
65
Info
Chloé5 Star
5.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
95.0%
Read reviews that mention
Danielle
If I could give zero stars I would
Reviewed on 2021-03-25T14:52:59
If I could give zero stars I would. My Chloé Aby Bag was under warranty and a part of the bag fell off.I contacted their customer relations department in October of 2020 and provided all the required information. As of today, March 25, 2021, I have received zero communication on the status of my repair order. I own several Chloé bags and I must say that I am extremely disappointed in my recent experience and will never purchase anything from Chloé in the future.
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Ashlyn
Chloe doesn’t stand behind their product
Reviewed on 2021-03-19T19:37:46
I have to be honest I’m really disappointed in my entire experience with Chloe and their customer service.My Chloe Susanna boots (which were under warranty not even 6 months old) got damaged due to the leather being so soft and the bottom strap catching and ripping the side of the shoe. After reaching out to customer service only to hear that the “blemish” was classified it as “wear”. Also, it was not a “blemish” it was a “gash” in the leather from the bottom strap catching on it and to call it a “blemish” is totally inaccurate. I am extremely careful with my shoes in general and the nature of the leather of these booties are so soft that the strap cut and ripped the side of shoe directly under the strap, that shouldn’t happen at all let alone as “normal wear”. I would think this is a design flaw with the hardware and the soft nature of the leather, and for Chloe to not stand behind such an expensive pair of Booties ( which I own three pairs of) is beyond disheartening.
This experience makes me lose total faith in the brand in general and I am a person of principal. I own multiple “Marcie” and “Drew” bags and various Chloe shoes, I truly loved Chloe until this experience.
This brand dismissed my concerns with generic copy and pasted emails stating that I can take my “bag” to a cobbler at my own cost, they didn’t even edit their response to specify my “shoes”. This goes to show how the company fails to stand behind their product or value their customers. Don’t waist your money like I did.
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Jelly James Russian
Awful customer service and products
Reviewed on 2020-12-10T22:23:44
Awful customer service - non existent.
Boots - cost a fair amount, however, the heels peeled off after day 4!VERY POOR
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Craig Brown
I have had such terrible service from…
Reviewed on 2020-11-30T17:11:25
I have had such terrible service from the customer relations team, i have nowhere else to turn.
Long story short,i had been billed twice for a handbag i had bought for my wife and the pending transaction had left me over £1000 overdrawn and i had subsequently missed my direct debits and have been negatively scored on my credit there has been loads of implications to this.
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Giobbe Donati
Luxurious and classy brand
Reviewed on 2020-11-24T12:57:46
Luxurious and classy brand. One of my favorites. The quality of their product is impeccable.They will last you forever.
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Karen B
AVOID AT ALL COSTS
Reviewed on 2020-11-21T06:33:49
Item of clothing received. I’ve never seen such a badly made item of clothing and poor quality material.I complained to customer service providing photographic evidence of uneven seams, cheap bias binding edging which was puckered. I was brushed off with email responses which eventually just stopped.
Disgusting customer service, cheap and nasty material and poor workmanship.
BEWARE !!!
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Daniel cox
I would just like to say for a start
Reviewed on 2020-11-17T10:50:50
I would just like to say for a start, that I am applauded with the customer service of Chloe.All I wanted is to get a gift for my misses, for Christmas and to not make it so difficult I have been charged twice and have phoned up numerous of times to get money back for charging me twice I’ve sent an email pictures and still all I hear is the financial company hasn’t come back this is a difficult time for all of us and to take that amount of money out my account puts me in a difficult position all I’ve been is polite and considerate to the company and have brought many things in the past from you and have not had this issue. Now I’m questioning myself weather I would buy from you again!
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Teresa Proctor
This should be -1 star
Reviewed on 2020-10-17T19:51:53
This should be -1 star. I ordered in June and still haven't received the goods. They called themselves Chloevis but other names have been coming up such as Golden Sea Services Ltd.I ordered 4 summer dresses but a couple of days later I was scammed by another company so decided to play safe and cancel the order. Their terms said you could cancel before despatch and loose 15%. I emailed and asked if the goods had been despatched. I had an email saying dueto Covid they were delayed and please be patient! I email and said I wanted to cancel and have my money back. They just emailed back saying please be patient. 3rd email was in capitals "I want to cancel". No reply so passed to PayPal resolutions! After 2 1/2 months they came down on their side. Said they had proved I had received them in the post. How did they do this! So now I'm £86 down and no goods. So Angry!
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