Review (April 2024)

Shop the official clinique website for skincare, makeup, fragrances and gifts. read reviews and get free shipping today. allergy tested. dermatologist tested. 100% fragrance free. get tips, advice and inspiration anytime you need it with our team of skin services experts.

345M

Estimated Revenue

3.02M

Website Visitors

1.8/5

Trustpilot Score

What do we know about Clinique?

Estimated Revenue (2020)

$345M

Total Employees

7200

Founded

1968

Industry

Cosmetics

Location

New York, United States

About

Clinique: Shop the official Clinique website for skin care, makeup, fragrances and gifts. Read reviews & get Free Shipping today. Allergy Tested. 100% Fragrance Free.

Social Links

Alexa Ranking: 50373

What is Clinique's Revenue?

Clinique's estimated revenue for 2023 is $345M.

What does Clinique do?

Clinique was founded by The Estée Lauder Companies in 1968 as the first dermatologist-created, prestige cosmetic brand. Sold in approximately 140 countries and territories, Clinique's mission today remains what it was from the beginning: to provide the highest quality and most effective products to enhance every skin type and concern, offering products for men and women of all ages and ethnicities. Our smart approach to beauty resonates around the world. From simple skin routines that bring remarkable results, to the expressive power of makeup, made effortless. We offer customized solutions for all skin types and tones. Why not join us? It's rewarding to help others look and feel fabulous.

What are the monthly traffic metrics for Clinique?

6/mo Traffic Growth

-48.60%

All Time Traffic Growth

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Monthly Hits

3M

Time on Site

4.1Mins

Bounce Rate

50%

How fast is Clinique growing?

Clinique has grown by 11.0% in the last 6 months according to SimilarWeb.

How do people interact with Clinique?

Last month, Clinique received 3M visitors who spent an average of 4.1 minutes on the website and visited 6.0 different pages per session. Overall, 50% of people bounce on the first visit.

How do people find Clinique?

1.1M people (36%) visit Clinique directly. 1.4M (47%) people search for them in Google. Whereas, 74.8k (2%) discover Clinique through Facebook, Reddit, and YouTube. 41.5k (1%) visitors come from Clinique's email newsletters. Finally, 343.3k (11.4%) people come from affiliates and or paid referrals.

Who uses Clinique?

Clinique's top market is the United States and they receive 2.6M (86.2%) people.
Then the 2nd is France with 31.7k (1.1%).
The 3rd is is Switzerland with 25.1k (0.8%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What do Clinique's customers say about them?

Review Score

1.8/5

Total Reviews

184

Info

Clinique
5 Star
15.0%
4 Star
10.0%
3 Star
5.0%
2 Star
10.0%
1 Star
60.0%
Read reviews that mention
Phoebe Nguyễn

Not a good experience

Reviewed on 2021-04-09T10:38:14

Not a good experience. I order and paid for 25% promotion, the money was taken but no email to confirm.I emailed them and they said sorry, refunded and gave me 20% discount code. I thought the promotion was not so different, ok, I placed another order, it took soooooo loooooooong to arrive. The first unhappiness was that when I opened the parcel, one of the boxes of the products was open, this isn't a big deal and it doesn't affect the quality, yes, but this doesn't make your customers happy, I had a doubt, that maybe that product wasn't in a good condition anymore! Secondly, instead of giving me the sample that I have chosen as a gift, they gave me sth else, I feel like they really don't care about their customers, and it might be ok to give me randomly whatever sample available in their store??? So why did you ask me to choose??? I have been using their products for 6 years and I am happy with these products, but sorry, my experience in Italy is not good at all! However if they pay a more attention, they absolutely can make it better.
read more
Carol Read

Review of Clinique Canada Web Site

Reviewed on 2021-04-08T17:35:10

I usually love Clinique products and have been a customer for 44 years. The Clinique Canada website,not so much. I wrote a review that described my recent experience with this website, and it topped 1,000 words. The précis: a website I find frustrating; an online chat service that doesn't always work, for me; and a phone line that somehow breaks me up, a problem I don't have with other numbers; problems with an order I found difficult to resolve. I'm not sure whether I'll continue to buy Clinique anywhere, but for me the online store isn't worth the grief.
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Honorata Jagoda

Deep Cleansing at its Best!

Reviewed on 2021-03-19T09:17:15

Deep Cleansing at its Best! Great product. It does exactly what is says and leaves your skin feelingclean but not stripped.
read more
Dr Askoorum

Horrible customer service

Reviewed on 2021-03-16T20:39:23

Horrible customer service. I’m a genius member for years which also gives you free next day delivery.The checkout system is very random sometimes will show up as free next day or sometimes as standard. When queried with customer service goes to me” nothing I can do for you. They are very very rude staff. This happens twice now that delivery issue. Big order made Monday 8th, was meant to be next day, nothing until fought with useless customer service on Thursday 11th to get a Royal Mail tracked 48 on Friday 12th but Today we are the 17th and still no delivery. Spend your hard earned money elsewhere avoid them. This is my last order with them after 5/6 orders every year for the last 5 years. Shame on them. Mother’s Day gift absolutely ruined this year , made my little girl in tears.
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as_hk

I just bought the new Clinique Even…

Reviewed on 2021-03-05T10:47:27

I just bought the new Clinique Even Better Clinical™ Serum Foundation at Wing On Sheung Wan!The service was great although I would've loved to try the foundation first before buying it. But because of restrictions such as removing the mask in public, it's understandable. The sales associate was helpful and the transaction was quick. Will buy from them again!
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Customer

A little miracle called Clinique.

Reviewed on 2021-02-21T14:51:10

I started using Clinique products about ten years ago. It happened by accident in Boots Chemist.I volunteered to sit in a chair and try their liquid foundation. The results were amazing. I`ve never used a liquid foundation before but it worked a miracle on my older skin. Our skin reflects the passage of time. I have some thread veins and sometimes rosacea on my face. This Clinique foundation is the only product on the market that will completely cover this up. It can easily take 10 to 15 years off my age, when I apply it. Much cheaper than paying for the services of a plastic surgeon! The products are a bit pricey but you get what you pay for. Judging by the bad reviews ( poor/bad 79% ) its a problem with online rather than in the stores. They need to sort this out because the products are excellent. The little free samples are very welcome. Just some trivia for you. Apparently Margaret Thatcher used Clinique. She wouldn`t use anything else. Before entering politics, she qualified as a chemist. I should imagine that she was familiar with the ingredients that went into making the products and so was confident enough to use the brand Clinique for her make-up. I`m no chemist but if you have aging skin and would like to "turn back the hands of time" a little, then Clinique is the product for you.
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Demetra Katsaros

Highly recommended cosmetics for oily…

Reviewed on 2021-02-09T09:15:35

Highly recommended cosmetics for oily skin, those products made a miracle with my skin
Nadia

Blush

Reviewed on 2021-02-08T01:54:33

I am surprised that Clinique has not created a wide range variety of blush. It seems that the only option available was the limited edition shades."Cheek pop palette: cool down" it is just acceptable, come with 3 colors the highlighter, contour and color. I am a loyal make up costumer and It would be nice if you can make an educated shopping. For example, if you are using "the even better makeup #...." your options of blush would be between here and here". I felt that costume service on their website need to be more helpful and help people to get what is the right fit for them by providing an amazing shopping experience.
read more

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