Review (April 2024)

Cloudbeds for hotels, hostels, b&bs, rentals, inns and more. awarded best pms, best hotel booking engine, global hotelier’s choice 2021.

10k

Estimated Revenue

3.56M

Website Visitors

4.2/5

Trustpilot Score

What are the monthly traffic metrics for Cloudbeds?

6/mo Traffic Growth

38.20%

All Time Traffic Growth

Create Free Account

Monthly Hits

4M

Time on Site

7.3Mins

Bounce Rate

37%

How fast is Cloudbeds growing?

Cloudbeds has grown by -21.6% in the last 6 months according to SimilarWeb.

How do people interact with Cloudbeds?

Last month, Cloudbeds received 4M visitors who spent an average of 7.3 minutes on the website and visited 4.0 different pages per session. Overall, 37% of people bounce on the first visit.

How do people find Cloudbeds?

1.8M people (52%) visit Cloudbeds directly. 310.6k (9%) people search for them in Google. Whereas, 60.5k (2%) discover Cloudbeds through Facebook, Reddit, and YouTube. 44.4k (1%) visitors come from Cloudbeds's email newsletters. Finally, 3.5k (0.1%) people come from affiliates and or paid referrals.

Who uses Cloudbeds?

Cloudbeds's top market is the United States and they receive 978.3k (27.5%) people.
Then the 2nd is Mexico with 408.7k (11.5%).
The 3rd is is Philippines with 237.2k (6.7%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What do Cloudbeds's customers say about them?

Review Score

4.2/5

Total Reviews

42

Info

Cloudbeds
5 Star
70.0%
4 Star
5.0%
3 Star
0.0%
2 Star
0.0%
1 Star
25.0%
Read reviews that mention
Ilanga Nelson Bay

Wonderful support, good product

Reviewed on 2020-09-14T06:44:49

Hello. I use Cloudbeds to manage the online bookings of a very popular holiday rental apartment I own in Nelson Bay,Australia. It's just one apartment so my backend "front desk" requirements are very low. To me it was all about the ease of use and guest experience with the booking engine. I cannot tell you how far the amazing support staff of Cloudbeds went to help me get the Booking Engine (which I have embedded as an iFrame into my website) right for my purpose. The support and help I received was/is nothing short of exceptional. I would have given Cloudbeds 5 stars if it wasn't for just one piece of functionality that I would love to see implemented and that is a merging of the "availability calendar" into the check-in/check-out calendar so that a potential guest can see availability and select dates to book in one place rather than the current two calendar system.
read more
Selcuk Guerler

Great PMS

Reviewed on 2020-08-19T07:36:31

Great PMS, perfect support. Especially Oksana and Victor from support team are very helpful andexperienced.
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City House Hostels

For multi-room properties we wouldn't…

Reviewed on 2020-06-12T12:48:42

For multi-room properties we wouldn't consider using anything else. I've used Cloudbeds for almost 10 years.In that time I've seen improvements to both the technology and quality of life of using the software. Support is pretty decent, the, the quality of their channel connections are solid by and large, the interface is straight forward and usable. Are there things I wish they'd work on still? Sure, of course. Homeaway integration isn't the greatest and we have a better experience using a different service for A more robust API for webhooks. Better, more clear or granular reporting at times. More flexibility for automation of emails and outreach.
read more
Kelley

You have a great business model

Reviewed on 2020-06-12T00:41:53

We love C!loudbeds and think you do a great job responding. Sometimes it would be nice to have a phone number that we can get an immediate response to questions though.Other than that we truly enjoy your business model.
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Hakuna Matata

This software is just amazing

Reviewed on 2020-06-04T18:32:18

This software is just amazing! It helped us so much to automize all our processes and the management of the hostel.The support is also just perfect. Cant imagine working without cloudbeds anymore!
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Palla Boutique Hotel

Cloudbeds has been a fantastic resource…

Reviewed on 2020-06-03T13:36:01

Cloudbeds has been a fantastic resource for us. Our staff loves just how easy the system is to work with,and our management loves how we've increased our revenue and direct bookings! I would wholeheartedly recommend to any hotel looking for a complete solution.
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Raif Özbek

Great Software - 24/7 Support

Reviewed on 2020-06-02T19:36:58

Great Software - 24/7 Support We are very happy with this All in One Solution - never had a better one before.Totally recommend it for independent properties that are looking for a strong technology for a fair price.
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Röde Orm

Highly recommended

Reviewed on 2020-06-02T19:21:25

We run a hostel and from the beginning we have put our trust in cloudbeds. This trust has been confirmed.Cloudbeds is an always reliable partner. Especially in the difficult time for tourism. Cloudbeds makes the work easy and clear. Many work steps are automatically taken off your hands. In addition, the support always reacts quickly and flexibly. Highly recommended. Cheers Hakuna Matata Surf House
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