Review (August 2025)

15M

Estimated Revenue

10k

Website Visitors

2.9/5

Trustpilot Score

What do we know about CloudCall?

Estimated Revenue (2020)

$15M

Total Employees

170

Founded

2011

Industry

Computer Software

Location

Leicester, United Kingdom

About

CloudCall: CloudCall provides computer telephony integration from your CRM system. We integrate with many CRMs including Salesforce, Bullhorn and Dynamics 365.

Social Links

Alexa Ranking: 449167

What is CloudCall's Revenue?

CloudCall's estimated revenue for 2024 is $15M.

What does CloudCall do?

CloudCall's unparalleled CRM integration unifies your communications, improves data quality, increases productivity, and captures all conversations. CloudCall is the voice and communication system for your sales and recruitment teams. Without leaving their CRM or ATS, recruiters and salespeople: • Fly through tasks with click-to-call, list power dialing, and pre-recorded voicemail drops • Seamlessly capture data with integrated notes and automatic call recording • View relevant caller notes and details through inbound caller notifications • Work remotely as efficiently as in the office, using their own devices • Companies better detect issues and replicate best practices via call recordings and live monitoring of calls

What are Cloudcall's ads on Google?

Google Ads

CloudCall.com - CloudCall - Leading Communication Platform

https://www.cloudcall.com/

We're the industry leading business communications platform that integrates with your CRM. The quickest and simplest way to communicate with your contacts, directly from your CRM. Remote Worker Toolkit. Types: Phone System, Unified Communications.

CloudCall.com - CloudCall - Make Calls From Anywhere

https://www.cloudcall.com/

We're the industry leading business communications platform that integrates with your CRM. The quickest and simplest way to communicate with your contacts, directly from your CRM. Remote Worker Toolkit. Types: Phone System, Unified Communications.

CTI Integration for your CRM - Click to Call, SMS & IM - CloudCall

https://go.cloudcall.com/CTI

Enable your teams to have more meaningful conversations and work faster. See the industry leading business communication platform that integrates with your CRM. Art of Conversation eBook. Remote Work Toolkit.

CTI Integration for your CRM - Click to Call, SMS & IM

https://go.cloudcall.com/CTI

Enable your teams to have more meaningful conversations and work faster.

CTI Integration for your CRM - Click to Call, SMS & IM

https://go.cloudcall.com/CTI

Enable your teams to have more meaningful conversations and work faster.

What do Cloudcall's customers say about them?

Review Score

2.9/5

Total Reviews

2

Info

CloudCall
5 Star
0.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
100.0%
Read reviews that mention
Annoyed

Worst customer service I have…

Reviewed on 2021-04-20T13:19:30

Worst customer service I have experienced. Been looking at leaving for a while but our CRM is integrated.Several meetings with Account Managers and more senior people have done nothing to improve anything. Real drain on time and staff efficiency.
read more
Sam

Extremely Poor Service both the lines and their staff

Reviewed on 2020-12-16T08:15:26

Cloudcall is a web based phone system that comes at a premium. It worked fine for a few months however,recently the lines have been terrible, they keep looping and replaying conversations and if the calls are not doing that the lines have lots of interference. I often find myself resorting to Whatsapp! I have requested assistance from them no less than 4 times now and also tried to call them and I am still to receive any response! When I did call I held for 20 minutes only for the call to be picked up by an Account Manager who said he had "escalated" my ticket as it should of been responded to. I have chased him twice also and am still to hear from them. The level of service is disgusting and we are now seeking a new phone provider!
read more

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