Review (August 2025)
10k
Estimated Revenue
681.43k
Website Visitors
4.3/5
Trustpilot Score
What are the monthly traffic metrics for Coachusa?
6/mo Traffic Growth
-11.50%
All Time Traffic Growth
Create Free Account
Monthly Hits
681k
Time on Site
4.2Mins
Pages per Visit
4.0
Bounce Rate
43%
How fast is Coachusa growing?
Coachusa has grown by 52.1% in the last 6 months according to SimilarWeb.
How do people interact with Coachusa?
Last month, Coachusa received 681k visitors who spent an average of 4.2 minutes on the website and visited 4.0 different pages per session. Overall, 43% of people bounce on the first visit.
How do people find Coachusa?
198.9k people (29%) visit Coachusa directly. 399k (59%) people search for them in Google. Whereas, 9.3k (1%) discover Coachusa through Facebook, Reddit, and YouTube. 13k (2%) visitors come from Coachusa's email newsletters. Finally, 103.3 (0.0%) people come from affiliates and or paid referrals.
Who uses Coachusa?
Coachusa's top market is the United States and they receive 633.2k (92.9%) people.Then the 2nd is Jamaica with 7.2k (1.1%).The 3rd is is Canada with 4.8k (0.7%).
Traffic Growth (last 6 months)
What do Coachusa's customers say about them?
Review Score
4.3/5
Total Reviews
2998
Info
Coach USA5 Star
0.0%
4 Star
10.0%
3 Star
5.0%
2 Star
0.0%
1 Star
85.0%
Read reviews that mention
Whitney
Can’t say that all their bags are great…
Reviewed on 2021-03-09T03:16:57
Can’t say that all their bags are great quality but overall experience with them is satisfactory.
William Dunn
Horrible Customer Service. DO NOT CALL THEM
Reviewed on 2021-02-16T18:49:13
App and website have different information. Called customer service and was transferred around to 4 different numbers,hung up on, give numbers that had nothing to do with what I wanted, was transferred to random states' coach lines, and I eventually had to give up and take a gamble on which source of information was correct. Worst customer experience ever.
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Jack Jay
I have been a loyal customer of Coach…
Reviewed on 2021-01-20T18:08:33
I have been a loyal customer of Coach over three decades. I recently complained about a shipment taking forever and was accused of choosing "delayed ground shipment" OMG!Has some new wacko management taken over Coach? No refund as per requested and no relief suggested. This over a $36 wallet. What if I purchased a $600 purse?
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Erika
I ordered two purses for Christmas
Reviewed on 2020-12-25T04:03:23
I ordered two purses for Christmas. One came, I didn’t like so I shipped it to Florida.The other which is the actual gift, is on the way. Even though it was guaranteed to be here BEFORE Christmas. It’s Christmas Eve and we’ll, NO present for my sis. She won’t fuss however, Coach shouldn’t guarantee products will be delivered by any date if they don’t know that for sure. For the time I continuously checked for updates I should be compensated. I called twice and was told just last week that it would definitely be here by 12/24. Well, it’s 11:01 and the last rep I spoke to couldn’t tell me when but it would be delivered. I’m going out of town and don’t want packages sitting on my front porch while I am gone. I have never purchased a Coach purse and I will never again. Part of my hopes my sister doesn’t like it so I can send it back,m; that’s just how disgusted I am with the company.
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Yusuf Altaras
Unbeliavable big company greed!
Reviewed on 2020-12-15T16:21:17
I purchased a bag 22 days ago as a gift ( online)! AND YESTERDAY I RECEIVED AN EMAIL SAYING IT IS OUT OF STOCK!AFTER 3 WEEKS!AND the worse part is they send me 5 emails everyday promoting the same item but at a higher price! Never saw anything like that in my whole life (72)AND Coach is supposed to be a high-end company with HUGE profit margins. Unbeliavable!
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Mysha
Just ordered my 3rd bag from coach
Reviewed on 2020-11-26T06:16:13
Just ordered my 3rd bag from coach. Absolutely in love. However, I feel like the customer service canimprove.
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Chelsea Williams
Religious Discrimination
Reviewed on 2020-11-15T05:57:32
I called tonight regarding changes to my order and spoke to Jed employee number 72021.After he refused to cancel my order he became extremely disrespectful towards my religion and hung up on me twice. After calling back a second time for steps on filing a complaint he stated “use the two things in your head that God gave you to find it” and hung up again. I take my spirituality very seriously and this deeply offended me to my core. I made this order as a treat for my birthday and it is completely ruined by this interaction. I can only hope that this interaction isn’t a representation of the values and equality that Coach stands for. I am requesting a supervisor call me back so I can issue a formal complaint of discriminatory practices conducted by a Coach employee
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Frank Gennaro
1 star is one to many
Reviewed on 2020-08-28T09:04:36
1 star is one to many. The bus service is awful. When they do show up, they are usually late.There can be as many as 30 people standing and waiting for over 30 minutes past the scheduled arrival time. If you have other commuting options, take them instead. Just awful
read more
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