Review (August 2025)

Innovative design. wardrobe essentials. sustainable collections: cos is a fashion brand for women, men and kids. explore now.

10k

Estimated Revenue

6.81M

Website Visitors

2.2/5

Trustpilot Score

What are the monthly traffic metrics for Cosstores?

6/mo Traffic Growth

11.00%

All Time Traffic Growth

Create Free Account

Monthly Hits

7M

Time on Site

4.1Mins

Bounce Rate

33%

How fast is Cosstores growing?

Cosstores has grown by 9.7% in the last 6 months according to SimilarWeb.

How do people interact with Cosstores?

Last month, Cosstores received 7M visitors who spent an average of 4.1 minutes on the website and visited 5.0 different pages per session. Overall, 33% of people bounce on the first visit.

How do people find Cosstores?

3.3M people (48%) visit Cosstores directly. 2.4M (35%) people search for them in Google. Whereas, 248.5k (4%) discover Cosstores through Facebook, Reddit, and YouTube. 135.7k (2%) visitors come from Cosstores's email newsletters. Finally, 616.5k (9.1%) people come from affiliates and or paid referrals.

Who uses Cosstores?

Cosstores's top market is the United States and they receive 1.3M (19.6%) people.
Then the 2nd is United Kingdom with 1.2M (17.7%).
The 3rd is is Korea, Republic of with 638.4k (9.4%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Cosstores's ads on Google?

Google Ads

Official COS Online Store | Discover our latest collection‎

https://www.cosstores.com/en_usd/index.html

Explore our latest collections. Shop this seasons newest arrivals now. Timeless styles explored through an array of contrasting fabrics and altered proportions. Considered Design. Classic Pieces Reinvented. Wardrobe Essentials. Key Transitional Pieces. Fr

Official COS Online Store | Spring sale: up to 70% off

https://www.cosstores.com/en_usd/sale.html

Get more for less with an extra 20% off in our spring sale. Shop online now. Discover timeless design and wardrobe staples in the COS spring sale. New Arrivals. Key Transitional Pieces. Considered Design. Wardrobe Essentials. Free shipping over $140.

Cosstores.com | COS Clothes | Explore the latest collection‎

https://www.cosstores.com/

Modern, functional, considered design for women and men. Shop online. Classic pieces reinvented · COS Magazine · Free Returns · Collections · New silhouettes

Official COS online store | Summer sale has arrived‎

https://www.cosstores.com/en_usd/index.html

Shop 30-50% off Sale online and in store now. Explore the collection. Free Returns. New silhouettes. Classic pieces reinvented. Collections. COS Magazine. 129 Spring Street, New York‎ - (212) 389-1247‎

Official COS Online Store - Timeless Clothes & Accessories

https://www.cosstores.com/en_usd/index.html

Explore our latest collection of styles and accessories, designed for the modern wardrobe.

What do Cosstores's customers say about them?

Review Score

2.2/5

Total Reviews

277

Info

COS
5 Star
10.0%
4 Star
0.0%
3 Star
15.0%
2 Star
25.0%
1 Star
50.0%
Read reviews that mention
Melike Turgut

Ridiculously terrible service and accountability

Reviewed on 2021-05-17T01:44:07

Ridiculous that i have been waiting on an order for three months!!!!! Never again...Be aware that they have terrible customer service and although they might sound nice, they have been absolutely no help for three months i’ve been trying to get them to answer questions about the delay or the status of the refund of my order. Awful service!!! Just awful. I still dont have my money refunded or know anything more about the item that is just forever delayed.
read more
Anna

Returns issue

Reviewed on 2021-05-14T07:21:31

Overall a fine online shopping experience. However, I once returned a batch of items worth a total of £149 or so,and didn't get a return until I followed up via email (they refunded promptly once I did). It appears that their returns shipper lost the parcel. Suggest all to keep track of your returns with them.
read more
ST

Terrible refund policy and wait time

Reviewed on 2021-05-10T22:46:55

Sent top and short set back on 25th April. Still have not received refund and Cos advised it will be by 13th May.I sent a return back to another retailer and the the time it took from dropping off to refund received in back was 3 days and Cos take 14???? Loved this shop and clothes but will never shop online again with them
read more
Billie

Nice clothes but...

Reviewed on 2021-05-04T12:26:23

Nice clothes, excellent quality organic cotton in styles that are almost timeless,but this company must have one of the longest delivery times in retail. I have waited almost two weeks for delivery and was told by the (very friendly) customer services person that this was because their warehouse is in Holland and so your order ships from there. I really don't understand this. If there is a demand in the UK, why not have a warehouse in the UK? I cannot fault the quality of the clothes as they are made to last, but I feel the service is less than acceptable.
read more
Dustin Scott

Impossible to unsubscribe

Reviewed on 2021-04-25T01:44:12

Unless you Iove being bombarded by daily emails, don't subscribe or buy anything online!I've tried unsubscribing 6 times and I still get emails from them. Their product is subpar quality and not worth the trouble
read more
Kamaljit Virk

First order mess. Second order mess

Reviewed on 2021-04-16T19:16:18

First order - wrong order. Had to return and wait for a refund before ordering again Second attempt - order gone missing.Had to also pay for custom duties. Have put in a claim for finding the parcel. Was told by UPS that I should contact COS. COS is telling me to contact UPS Package is lost and now I have to chase COS again for a refund What a mess! I will not order again from COS. Very disappointed
read more
Unknown

Wrong Order Delivered and Awful Process Proposed To Resolve

Reviewed on 2021-04-16T16:40:05

Terrible policies. I order an item earlier in the week. When it arrived it was a black T Shirt (not what I ordered)and when I contacted Customer Services they said they can not send me the correct item and will have to return the item I did not order wait 14 days to get a refund and make the order again. Who knows what I’ll get the next time..... safe to say I won’t be ordering from Cos again, what a painful policy for basically an error their side and no ability to resolve it efficiently!
read more
Ade

Slooow service

Reviewed on 2021-04-16T15:26:14

Slooow service Yes there a pandemic on ! But of all the online shopping I've done, COS is the slowest to dispatch,and slowest at refunds. Shame because the clothes are great , and good quality !
read more

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