Review (August 2025)
10k
Estimated Revenue
123.35k
Website Visitors
2.1/5
Trustpilot Score
What are the monthly traffic metrics for Croatiaairlines?
6/mo Traffic Growth
-5.40%
All Time Traffic Growth
Create Free Account
Monthly Hits
123k
Time on Site
3.5Mins
Pages per Visit
5.0
Bounce Rate
35%
How fast is Croatiaairlines growing?
Croatiaairlines has grown by 176.7% in the last 6 months according to SimilarWeb.
How do people interact with Croatiaairlines?
Last month, Croatiaairlines received 123k visitors who spent an average of 3.5 minutes on the website and visited 5.0 different pages per session. Overall, 35% of people bounce on the first visit.
How do people find Croatiaairlines?
30.8k people (25%) visit Croatiaairlines directly. 85.7k (69%) people search for them in Google. Whereas, 1.7k (1%) discover Croatiaairlines through Facebook, Reddit, and YouTube. 1.5k (1%) visitors come from Croatiaairlines's email newsletters. Finally, 1k (0.8%) people come from affiliates and or paid referrals.
Who uses Croatiaairlines?
Croatiaairlines's top market is the Croatia and they receive 51k (41.4%) people.Then the 2nd is United Kingdom with 10.9k (8.9%).The 3rd is is Germany with 9.5k (7.7%).
Traffic Growth (last 6 months)
What are Croatiaairlines's ads on Google?
Google Ads
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CroatiaAirlines.com - Live your myth in Croatia
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What do Croatiaairlines's customers say about them?
Review Score
2.1/5
Total Reviews
41
Info
Croatia Airlines5 Star
15.0%
4 Star
10.0%
3 Star
0.0%
2 Star
5.0%
1 Star
70.0%
Read reviews that mention
Nathalie LAZAREVSKI
Very bad experience !
Reviewed on 2021-01-04T17:52:22
Very bad experience in July with Croatia Airlines. They changed the schedule of my return flight ticket,without warning me... Of course I missed my flight and had to spend a night in a hotel.
The Customer service refused the reimbursment of this night at the hotel and pretented they sent a email, that I did not received... and of course they were unable to prove the existence of this supposed email.
Moreover, each time you write to them,you need to wait one month before getting an answer... Unbelievable for a Customer Relation Service!
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Johnbb
Appalling
Reviewed on 2020-12-12T13:08:57
It is incredible that a national airline, the flag carrier of an EU member state, a European company,REFUSES to issue refunds to passengers whose flights have been cancelled. REFUSES! No refunds for six months. This is absolutely astonishing.
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Co co
Dishonest staff, still waiting on refund
Reviewed on 2020-11-27T16:10:40
Our flight was delayed by 4+ hours. Law permits us to a refund due to this, CA agreed when we contacted them about it.They collected the information to process the refund and have still not processed it. They are now ignoring requests for updates... it has been 6 months since the last response! Desk agent also flat out lied to us when we asked about what our rights were. Once we were not in the airport and had a chance to research it more it we found this out. Bad practices. Doing the right thing will create repeat customers who say good things about your business, doing this will create angry customers who say bad things about you to everyone they can and will not choose to fly with you again! Very disappointing.
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Socjalic Piotrovsky
They had to cancel my flight due to…
Reviewed on 2020-11-18T08:05:12
They had to cancel my flight due to covid but I got a refund really fast. I know it's not a easy time during covid,so much appreciated.
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Ian Thau
Absolutely Disgusted
Reviewed on 2020-09-11T05:45:49
I was disgusted to find out that my travel agents request for refund on our behalf for flights on the 23 & 27th August 2020 is unlikely to be paid until December.This disgusting airline demand our money up front before tickets can be issued but can stall us on refunds for as long as they choose. I would never book another flight with Croatia Air in my lifetime. This airline is a member of star alliance. What a joke.
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ANDRIJANA STOJANOVIC CHAND
YOUR MONEY IS LOST, NO REFUNDS FOR CANCELLED FLIGHTS!
Reviewed on 2020-08-21T15:01:28
I requested a refund for a cancelled flight several times and I got a rude reply that a refund at this time is not possible.
Please,please do not pay any money to this company!!!! In case of a cancellation and in this COVID-19 situation this is highly likely you will never get your money back! Think twice before making a payment.
I wish someone warned me before I did!
I definitely will not book a flight with them ever again!
My flight was cancelled. I made a mistake paying for this ticket to Croatia Airlines when they had the codeshare with Turkish Airlines, this flight was from Istanbul to Zagreb in June 2020
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Ana Meić Sidić
Not existing client according to Croatia Airlines but they took 150€ from my credit card
Reviewed on 2020-08-16T17:15:39
I booked a flight from Split - Roma for 27.2. on esky platforme. Due to cases of corona I cancelled my reservation 2 hours before departure,by telephone call with esky agent. He promessed me voucher in months that were coming. As the time was passing esky or didn't answer my emails or said that they are waiting approval from CA in order to receive a voucher. When I finnally realised it is blef and voucher and even ticket never existed because when I install esky app my ticket wasn't there I had esky without ticket in it. CA agents told me that they cannot help me because I m not in there database as a existing client. BUT THERE BOTH CROATIA AIRLINES AND ESKY CHARGED MY CREDIT CARD FOR 175 EURO. CROATIA AIRLINES 150€ AND ESKY FOR 25€. How you cannot find me when you had transaction on my NAME AND SURNAME.
They both trick me, took my money and now playing fools, nobody wants to investigate what really happend.
I wouldn't recommend to no one both companies - ESKY AND CROATIA AIRLINES.
I have spent so many time on telefone with Croatia Airlines, only spending telephone impulses and have spent even more time emailing with esky but without any response but they side or when the responded that were lies that they sent my inquiry to CA and now I only must wait.
There is no my case for CA because I - Ana Meić Sidić, don't exist as a client for them! Very bad experience, I would give them both vote zero if there is!
I don't recommend to no one Croatia Airlines!
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TheRock
Emergency landing
Reviewed on 2020-08-16T12:41:58
We took a flight from Zagreb to Dubrovnik with Croatia Airlines. 20 min into the flight the pilot announces that the plane is defective and we need to make an emergency landing.Luckily the pilot was on spot and did a good job but the plane we were in was and old plane. You could see on the interiror it was all busted up. We went to complain and the official Croatian Airlines staff were rude and didnt care at all. In the end they ended up calling the police on us since we were angry they loaded people on a defective plane. Some fat slob and toothless officer came yelling at us saying he will arrest us?! They said " we can only know the plane is broken when in the air".... Wth?!? Never again with Croatian Airlines. And never again summer vacation in Croatia. There are much better destinations out there anyway.
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