Review (May 2024)
World leader in sports equipment now in the usa. shop decathlon for 10,000+ products across 80+ sports. free shipping over $35. free pickup. free returns.
13.4B
Estimated Revenue
1.89M
Website Visitors
1.9/5
Trustpilot Score
What do we know about DECATHLON FRANCE?
Estimated Revenue (2020)
$13.4B
Total Employees
24000
Founded
1976
Industry
Sporting Goods
Location
Villeneuve-d'Ascq, France
About
DECATHLON FRANCE: DECATHLON ▻▻▻ Matériel, vêtements, chaussures de sport. Livraison à domicile de tous les articles de sport DECATHLON parmi plus de 45000 références.
What is DECATHLON FRANCE's Revenue?
DECATHLON FRANCE's estimated revenue for 2023 is $13.4B.
What does DECATHLON FRANCE do?
Chez Decathlon, nous portons un sens fort : être utile aux gens et à leur planète. Notre mission d'entreprise est de rendre durablement le plaisir et les bienfaits de la pratique des sports accessibles au plus grand nombre. Nous sommes 100 000 collaborateurs dans 70 pays à vivre ce sens commun et partageons une culture d'entreprise forte et unique renforcée par nos quatre valeurs que sont la vitalité, la responsabilité, l'authenticité, et la générosité. De la recherche à la vente, en passant par la conception, le design, la production et la logistique, nous innovons pour améliorer l'expérience des sportives et sportifs tout en agissant pour protéger nos terrains de jeu : économie circulaire, éco-conception de nos produits sportifs, développement des énergies renouvelables pour nos sites, … Nos coéquipiers sont vitaux car ils sont avant tout positifs et plein d'énergie. Ils sont autonomes et prennent les meilleures décisions pour la satisfaction des sportives et sportifs locaux.
What are the monthly traffic metrics for Decathlon?
6/mo Traffic Growth
0.50%
All Time Traffic Growth
Create Free Account
Monthly Hits
2M
Time on Site
1.8Mins
Pages per Visit
4.0
Bounce Rate
56%
How fast is Decathlon growing?
Decathlon has grown by 8.4% in the last 6 months according to SimilarWeb.
How do people interact with Decathlon?
Last month, Decathlon received 2M visitors who spent an average of 1.8 minutes on the website and visited 4.0 different pages per session. Overall, 56% of people bounce on the first visit.
How do people find Decathlon?
860.5k people (46%) visit Decathlon directly. 669.1k (35%) people search for them in Google. Whereas, 59.3k (3%) discover Decathlon through Facebook, Reddit, and YouTube. 154.4k (8%) visitors come from Decathlon's email newsletters. Finally, 14.5k (0.8%) people come from affiliates and or paid referrals.
Who uses Decathlon?
Decathlon's top market is the United States and they receive 677k (35.8%) people.Then the 2nd is France with 251.6k (13.3%).The 3rd is is Italy with 166.7k (8.8%).
Traffic Growth (last 6 months)
What do Decathlon's customers say about them?
Review Score
1.9/5
Total Reviews
902
Info
Decathlon5 Star
10.0%
4 Star
0.0%
3 Star
5.0%
2 Star
10.0%
1 Star
75.0%
Read reviews that mention
nithin shetty
Pathetic customer service
Reviewed on 2021-04-16T19:01:44
Pathetic customer service. I placed an order and even and was given a delivery time of 6 days during booking.No update on the order even after 4 days of booking. I tried to call them to check if someone was even working. No one cares to answer calls. Was told wait time would be 6 mins. Waited for 30mins, still not sign of someone picking up the call. Just frustrated with their customer service.
read more
Brian Rice
Product not at click & connect
Reviewed on 2021-04-10T16:44:03
We ordered the first pair of climbing shoes for our young son for a special day we had arranged - wewere informed via email that they were delivered to the Asda we assigned for collection on the Thursday - when we visited on the Saturday the Asda staff could find no record - we complained to Decathlon via email and were informed they will look into it sometime over the next two days, a time period that ensures our son will not have his main present on his special day. We have been regular customers of Decathlon over the years but no longer.
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Hilary Murphy
Ordered on 13th March
Reviewed on 2021-03-30T18:42:00
Ordered on 13th March. Still no tracking available. Sorry I did not read reviews before purchasing.Great in store experience over many years but this is ridiculously bad.
Can't cancel my order either.
Decathlon will loose me as a customer.
read more
Maree
A big shout out to Angela at the…
Reviewed on 2021-03-25T05:03:35
A big shout out to Angela at the morrabbine store Victoria
I was trying to work out which walkingpoles suited me best and she was so helpful
I will be back great service thanks
read more
Tom
Garbage. AVOID !!!!
Reviewed on 2021-02-26T23:04:23
I have been told bike will be back in stock at 23rd feb. I was waiting 3mths for bike.I have made an order at 23rd and now after 4 days they did cancel it
Give yourself a favor and don’t order from them, you just waste your time
read more
Steven Mitchell
DO NOT order from these ppl
Reviewed on 2021-02-08T15:25:03
DO NOT order from these ppl, you cannot contact anyone directly, you have to either go hundreds of miles to a store (not an option if bought online)or use messenger, and each time you get a different person who knows nothing about the previous conversation you've had, they recommended a product to me stating it was the right part for my bike..... it wasn't now they're saying i have to pay to send it back, i think not, absolute waste of space
read more
Andrew Major
Do NOT order from Decathlon online!
Reviewed on 2021-02-06T21:35:53
Do NOT order from Decathlon online!! They are the first retailer I have purchased from where I have not been able to return an item I purchased.Especially while that item remained in its original packaging! This is 2021 and COVID is reaching its all-time high. This was due to their 'no return for safety equipment' policy. I understand how this policy could have been created, but again there is a pandemic and Decathlon has a limited retail footprint. I purchased bike helmets from other retailers and there was no problem returning the item. Frustrated is an understatement!!
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Sprezzatura
Very suspicious Website
Reviewed on 2021-02-01T00:43:46
Very suspicious Website. To create an account, I tried to enter my phone no. more than twenty different ways,it rejected all of them.
This is the only Website that requires you to login to Facebook or Messenger.com to access customer support Chat. I got an email from Facebook requesting confirmation that I wanted to change my password. W-T-F?
The Website has a suspicious Chinese flavor. Stay away. Could be a (formerly) trusted brand taken over by shady operators.
read more
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