Review (August 2025)

Decibel is a digital experience analytics solution, creator of the Digital Experience Score (DXS), that identifies poor user experiences to improve online conversions, engagement, and customer loyalty.

7M

Estimated Revenue

4/5

Trustpilot Score

What do we know about Decibel, a Medallia company?

Estimated Revenue (2020)

$7M

Total Funding

$66M

Total Employees

80

Founded

2014

Industry

Information Technology And Services

Last Funding Date

Series B May 2020

Location

London, United Kingdom

About

Decibel, a Medallia company: Decibel is a digital experience analytics solution, creator of the Digital Experience Score (DXS), that identifies poor user experiences to improve online conversions, engagement, and customer loyalty.

Social Links

Alexa Ranking: 283513

What is Decibel, a Medallia company's Revenue?

Decibel, a Medallia company's estimated revenue for 2024 is $7M.

What does Decibel, a Medallia company do?

Decibel helps organizations make every digital experience effortless. We're the only analytics software in the world that can identify, score, and prioritize every online user experience impacting conversion, sales, and loyalty across your website and apps. Our forensic tools then get to the root cause so you can troubleshoot, validate hypotheses, and find the fastest path to resolution. The world's leading brands – including Fidelity, Lego, and British Airways – harness Decibel for better conversions, more sales, and increased customer loyalty across their digital offerings. Optimizing digital experiences has never been this easy.

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