Review (August 2025)

Delighted is the self-serve experience management platform of choice for the world’s top brands. get employee, product, and customer feedback in minutes.

4.52M

Estimated Revenue

2.08M

Website Visitors

4/5

Trustpilot Score

What do we know about Delighted?

Estimated Revenue (2020)

$4.52M

Total Employees

24

Founded

2013

Industry

Internet

Last Funding Date

Seed Oct 2014

Location

Palo Alto, United States

About

Delighted: Delighted uses Net Promoter Score to gather real feedback from your customers – in minutes, not weeks.

Social Links

Alexa Ranking: 18850

What is Delighted's Revenue?

Delighted's estimated revenue for 2024 is $4.52M.

What does Delighted do?

Delighted helps businesses connect with their customers – to learn, improve, and delight. Are your customers delighted? We are located in sunny Palo Alto. Founded by – Caleb Elston, Mike Gowen & Mark Dodwell We blog at https://delighted.com/blog

What are the monthly traffic metrics for Delighted?

6/mo Traffic Growth

2.70%

All Time Traffic Growth

Create Free Account

Monthly Hits

2M

Time on Site

1.0Mins

Bounce Rate

46%

How fast is Delighted growing?

Delighted has grown by -3.8% in the last 6 months according to SimilarWeb.

How do people interact with Delighted?

Last month, Delighted received 2M visitors who spent an average of 1.0 minutes on the website and visited 2.0 different pages per session. Overall, 46% of people bounce on the first visit.

How do people find Delighted?

1.6M people (78%) visit Delighted directly. 223k (11%) people search for them in Google. Whereas, 3.5k (0%) discover Delighted through Facebook, Reddit, and YouTube. 176.9k (8%) visitors come from Delighted's email newsletters. Finally, 7.7k (0.4%) people come from affiliates and or paid referrals.

Who uses Delighted?

Delighted's top market is the United States and they receive 1.1M (50.9%) people.
Then the 2nd is United Kingdom with 155.8k (7.5%).
The 3rd is is Germany with 78.9k (3.8%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

Manageengine

Manageengine offers enterprise it management software for your service management, operations management, active directory and security needs. download free trial now.... More

Category

Computers Electronics and Technology

Monthly Traffic

1.72M

48.20%

Ad Spend

$469.91k

Easybib

Automatic works cited and bibliography formatting for mla, apa and chicago/turabian citation styles. now supports 7th edition of mla.... More

Category

Science and Education

Monthly Traffic

4.27M

-4.40%

Ad Spend

$61.03k

Omnisend

Ecommerce email marketing, automated emails and sms - switch to omnisend and increase your sales without increasing your workload.... More

Category

Business and Consumer Services

Monthly Traffic

501.18k

88.45%

Ad Spend

$122.85k