Review (April 2024)

Dropbox is a modern workspace designed to reduce busywork-so you can focus on the things that matter. sign in and put your creative energy to work.

1.8B

Estimated Revenue

167.57M

Website Visitors

1.6/5

Trustpilot Score

What do we know about Dropbox?

Estimated Revenue (2020)

$1.8B

Total Employees

3800

Founded

2007

Industry

Internet

Location

San Francisco, United States

About

Dropbox: Dropbox is a free service that lets you bring your photos, docs, and videos anywhere and share them easily. Never email yourself a file again!

Social Links

Alexa Ranking: 56

What is Dropbox's Revenue?

Dropbox's estimated revenue for 2023 is $1.8B.

What does Dropbox do?

Dropbox is the world's first smart workspace that helps people and teams focus on the work that matters. With more than 600 million registered users across 180 countries, we're on a mission to design a more enlightened way of working. Dropbox is headquartered in San Francisco, CA, and has 12 offices around the world. To learn more about working at Dropbox, visit dropbox.com/jobs We also have a few simple guidelines to keep this space respectful and productive. Please avoid: - Harassing other people or using language that's hateful, offensive, vulgar, or advocates violence - Trolling, fraud and spamming - Violating someone else's rights or privacy - Advertising or soliciting donations - Link baiting - Posting off topic comments or thread hijacking We may remove comments that violate these guidelines.

What are the monthly traffic metrics for Dropbox?

6/mo Traffic Growth

-0.80%

All Time Traffic Growth

Create Free Account

Monthly Hits

168M

Time on Site

4.7Mins

Bounce Rate

40%

How fast is Dropbox growing?

Dropbox has grown by 2.2% in the last 6 months according to SimilarWeb.

How do people interact with Dropbox?

Last month, Dropbox received 168M visitors who spent an average of 4.7 minutes on the website and visited 6.0 different pages per session. Overall, 40% of people bounce on the first visit.

How do people find Dropbox?

121.8M people (73%) visit Dropbox directly. 14.4M (9%) people search for them in Google. Whereas, 9.2M (5%) discover Dropbox through Facebook, Reddit, and YouTube. 4.7M (3%) visitors come from Dropbox's email newsletters. Finally, 218.7k (0.1%) people come from affiliates and or paid referrals.

Who uses Dropbox?

Dropbox's top market is the United States and they receive 56.7M (33.9%) people.
Then the 2nd is United Kingdom with 9.7M (5.8%).
The 3rd is is Japan with 8.4M (5.0%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Dropbox's ads on Google?

Google Ads

Dropbox.com | Dropbox™ Official Site | Start A Free 30-Day Trial Now‎

https://www.dropbox.com/business/landing-t61fl

Secure File Sharing and Storage. Try Dropbox Business for Free! Over 500 Million Users · Password-Protected Links · Extended File Recovery Services: Cloud Storage, Mobile File Access, Live File Collaboration, Deleted File Recovery, Large File Transfers, Q

Dropbox.com - Dropbox™ Official Site‎

https://www.dropbox.com/business/landing-t61fl

Secure File Sharing and Storage. Dropbox Business. Try it Free! Unlimited File Recovery · Password-Protected Links · 30-Day Free Trial · Unlimited Version History

Dropbox.com - Dropbox™ Official Site - Get Started Now

https://www.dropbox.com/business/landing-t61fl

Easily access your team's work from your computer, mobile device, or any web browser. Bring your files and cloud content together with the tools your team wants to use. Extended File Recovery. Password-Protected Links. Over 500 Million Users. Extended Version History.

Dropbox™ Official Site | Bringing Work & Teams Together‎

https://www.dropbox.com/business/landing-t61fl

Bring your files and cloud content together with the tools your team wants to use. Over 450,000 business teams trust our secure infrastructure. Extended File Recovery. Password-Protected Links. Over 500 Million Users. Extended Version History.

Sharing File | Dropbox Business | dropbox.com‎

https://www.dropbox.com/lp/business/send-large-file

Share files quickly and easily with Dropbox Business. Try it Free! Highlights: Secure File Sharing And Storage Solution, Hassle-Free Management

What do Dropbox's customers say about them?

Review Score

1.6/5

Total Reviews

636

Info

Dropbox
5 Star
5.0%
4 Star
0.0%
3 Star
5.0%
2 Star
5.0%
1 Star
85.0%
Read reviews that mention
SB

Not impressed

Reviewed on 2021-03-10T11:22:09

Done the trial then cancelled. some of videos I transferred via DropBox had been corrupted and I realised this after deleting the videos.I then tried it with other videos which seemed corrupted again though worked fine on my mobile. Even though I cancelled following this, they emailed to say I have to renew. Not impressed at all.
read more
Will

Keep suspending my account for too much…

Reviewed on 2021-03-09T13:12:31

Keep suspending my account for too much bandwidth usage 200GB per month, which is a bit silly.As Dropbox is made to transfer files between computers, backup files and send files to friends or work up to 2TB. So what the heck? I've paid for their service for 8 years and I get suspended constantly.
read more
Matt Mason

Dropbox - overcomplicated & poor support

Reviewed on 2021-03-02T10:47:16

An overcomplicated product that creeps into controlling your files. Poor customer support.Can't turn off features that become mysteriously enabled. Use G Drive or OneDrive. Much more simple to use with decent customer support.
read more
Richard S.

Completely unreliable - keep away

Reviewed on 2021-03-01T23:07:54

Really unreliable. It randomly deleted folders and files, and their "support" people couldn't figure it out.And it RANDOMLY stops syncing, so you're working on the wrong version!! BAD SOFTWARE. Stay away.
read more
Fiona Mackinlay

I Dropbox Subscription cancellation fraudlent?

Reviewed on 2021-02-23T17:07:33

I Dropbox a scam? I tried to cancel my subscription, No Cancel exists in settings, its a scam.I was told that in a year I would revert to the "basic package" which beware is not a straight out cancellation, it could become live if you skip emails etc they can take out another subscription. I asked Dropbox to make sure my PayPal account details were deleted, I don't want my PayPal details held for over year by dropbox when I have cancelled. I was told they would check with their payments team to see if that could be done? Surely it is my consumer right in the UK? At no time did they suggest I cancel my billing agreement with my own PayPal account..which I did! I see lots of people have had the same trouble, Totally unprofessional, you have to wonder if board members like Condoleeza Rice know what is actually going on. Am finding out if this is fraudulent in the uk! F M
read more
Jeff Saily

I made the mistake of signing up for a…

Reviewed on 2021-02-22T04:43:40

I made the mistake of signing up for a free trial. I discovered fast I did not like this app so for two days I’ve been trying to cancel my trial subscription!!They’ve got it rigged so that you can’t possibly cancel with any of the instructions they provide. They have not responded to my emails. DO NOT GET THEIR “FREE TRIAL”!! You’ll be sorry! Horrible company and website!
read more
Biya Begum

Disgusted

Reviewed on 2021-02-21T22:27:18

If I could give it lower I would. I was unable to login to my account as they had issues from their part,( i believe it’s because they wanted me to pay as there was no space all a sudden, even thought I didn’t any more pictures) and then they deleted. I’m disgusted, I’ll never be able to get them pictures back.
read more
Klara

Lost all my PC files and need for formatting

Reviewed on 2021-02-21T18:23:26

Lost all my computer files and had to format the PC with the desktop version on Win10.The files are all marked as not accessible by the system. I have tried first with Restoro paying 32 dollars which advertises to solve that specific win error but it did not help, then I tried with a recovery point of the pc but still not working. This company should be liable for the damages is causing, just check the forums with a number of customers experiencing severe problems after using their stuff.
read more

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